Merlin Grand Hotel Hat Yai

Hotels
•
Independent
6.4 (13 reviews)
2 Chaiyakulutit 1 Road, Hat Yai Market Area, Hat Yai, Songkhla, 90110 , Hat Yai , TH
66-99-4830555

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Good location
Convenient for travelers
Spacious rooms
Cons:
Maintenance issues
Mixed feedback on amenities

Categories

Cleanliness
7.5
Guests appreciated the cleanliness levels of the hotel.
Service
8.3
Service was generally well-received, with occasional complaints about wait times.
Location
8.1
The hotel's location was convenient for travelers, with nearby access to amenities.
Room Quality
7.8
Guests found the rooms comfortable and spacious, with minor maintenance issues reported.
Amenities
7.2
Satisfactory amenities provided, with mixed feedback on the available facilities.
Value for Money
6.9
Mixed opinions on the pricing, with some guests feeling it was high for the offered services.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, with suggestions for more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 15:29

Property Description

Terrace with Scenic Views
Enjoy the picturesque views from our terrace while staying connected with complimentary Wi-Fi and utilizing our concierge services.

Dining Options and Room Service
Savor a delicious meal at our restaurant or opt for the convenience of in-room dining with our limited hours room service. Don't miss out on the option for a delectable breakfast available for a fee.

Convenient Amenities
Benefit from amenities like a computer station, dry cleaning services, and a 24-hour front desk. Free self-parking is available on-site for your convenience.

Immerse yourself in comfort at Merlin Grand Hotel Hat Yai, a stone’s throw away from popular spots like Lee Garden Plaza and Central Department Store. Book now for a delightful stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.4
Based on 13 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
W
Weng Fatt
6
Pros:

To be honest, it's not "That bad" just that the price will be = to the condition. For a short stay then it's worth it. If u ask me will I return to this hotel? My answer would be why not? It's quite convenience to travellers due to the location of the hotel. Walkable range and convenience store at 2 min walk distance. If the hotel management willing to conduct some renovation, then it would even better.

2025-03-12 • via Nuitee
Y
YRashid • family
6
Pros:

Only with basic facilities and only 1 lift available

2024-02-19 • via Nuitee
Z
Zelda
2
Pros:

My booking on 8th September 2018 was being revert to the other hotel without my concern. The other hotel that was being appointed to me was not close to the actual stndard for the room that ive been booked before. The night staft also was not friendly as they took forever to gave my refund as they asked me to return to their property tomorrow. As my plan was ruined for the whole night cause at 11pm I need to search for another room for my family to stay for that prticular night. The room that has been appointed to me was a terrible room as the floor was dirty and the room a bit creepy. I am not recommed this prticular hotel to the traveller. Poor service and lack skill of understanding the customer’s thought. They also cant really speaks English and I dont understand Thai language. Overall, poor service and i wont coming back to this hotel anymore.

2018-09-09 • via Nuitee
T
Tony
2
Pros:

Wi-Fi internet connection is very poor and most of the time no internet at all.

2017-12-31 • via Nuitee
F
Fiona Chong
2
hat yat trip
Pros:

very good in customer service, other than that I'm did feel good for this hotel, it was too far from the city.When I back to hotel ,I'm been lost 2 time.

2017-12-25 • via Nuitee
V
Verified traveler
8
Pros:

Hotelnya baru caj dan bilik sangat bersih，perkerja di hotel semua service bagus .

2017-11-19 • via Nuitee
L
Looi
6
Need to improve
Pros:

When I step into the room, the floor was dirty.
The condition of bed about 40% well.
Unsatisfied with this hotel.

2017-02-02 • via Nuitee
R
Ronald J.
6
Reasonable cost
Pros:

Room was ok in hotel centrally located.
Nothing much in direct vicinity. MacDonald's a 500 m walk away. Dim Sum around the corner.
Breakfast was a set menu with thinnest slices of tomato and cucumber that I have ever seen. Rubbery eggs.

2017-01-03 • via Nuitee
R
Retiree
4
Average
Pros:

Room phone faulty thru'our my stay (14days). Showerhead faulty. Repaired aftsr my 12th days stayed.

2016-12-31 • via Nuitee
K
Kaka
8
Convenient and comfort
Pros:

It is a great location with many choices of local food by just few minutes walk.

2016-12-27 • via Nuitee
V
Verified traveler
8
Budget stay
Pros:

Ordinary economy hotel in non-descript part of Hat Yai. Great deal for short stay. Breakfast a bit weak.

2016-12-18 • via Nuitee
V
Verified traveler
10
Stay
Pros:

Happy

2016-07-12 • via Nuitee
V
Verified traveler
10
Contended
Pros:

Had a good stay

2016-07-11 • via Nuitee