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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Tour desk
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Canoeing
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Packed lunches
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Snorkelling
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Spa/wellness center
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Currency exchange
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Adult only
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Open-air bath
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Spa/wellness center services
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Beauty Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Live music/performance
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Happy hour
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Dining Experience
Indulge in exceptional traditional and western cuisine at our on-site restaurant, offering a delightful culinary journey for our guests.
Rejuvenating Spa Retreat
Pamper yourself with Ayurveda and Spa facilities, designed to provide a rejuvenating body treatment and a tranquil escape from the hustle and bustle of everyday life.
Comfortable Accommodations
Relax in our well-appointed rooms featuring modern amenities such as flat-screen TVs, private balconies, and plush bathrobes. Enjoy the convenience of free WiFi throughout the property for a seamless stay.
Experience the perfect blend of relaxation and luxury at Terrace Green Hotel & Spa. Book now for an unforgettable stay!
As imposed by the government of Sri Lanka, along with this hotel booking, there are other requirements that need to be met in order for you to obtain the Visa to enter the country.
The property will assist you with all this information.
The details will be sent to you via a message post-reservation.
The complimentary Airport pick-up or Airport Drop-off does not operate between 25 December and 15 January. During the period we arrange the service for a surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Friendly staff, a hotel with a very good restaurant Salt. Clean and nice rooms.
Staff were great and made a huge effort. It was clean and good value.
Location was a bit off the beaten track and although staff were friendly the wait for food was crazy. We waited 40min for 2 sandwiches and we were their only customers
Hotel is schoon en comfortabel. Eten in het restaurant is heel lekker.
De handdoeken rek en een van de lamellen viel af maar die hebben ze meteen de dag daarna vervangen. En er is geen lift.
Good location and well organised airport transfer
The aircondintiner wasn't working properly and was leaking onto the bed.
Location and friendly staff
Inflexibility of menu if something was not available from our set menu, to be charged for something to replace an item ordered that was not available seemed harsh.
Room was spacious and comfortable, hot shower with good water pressure. Dinner in the restaurant was excellent, one of the best meals I had whilst in Sri Lanka. Breakfast was excellent too.
Lo staff e’ impeccabile e gentilissimo. La camera pulita e spaziosa. Al ristorante gentilissimi e abbiamo mangiato molto bene.
Everything costs money, breakfast costs money, even the drinks in the room cost money. We were supposed to stay for 3 days, but we didn't like the hotel and only stayed for 1 day, and they charged us for that too. The hotel was greedy. The hotel doesn't resemble the pictures at all.The smell of the restaurant and food hits you as soon as you enter, you have to climb stairs to the rooms, there's no elevator, but it was fairly clean, 3 out of 10.
Resepsiyondaki görevli çok ilgiliydi, her şeyi çok güzel organize etti. Havalimanı transferimiz tam zamanında bizi aldı. Odamızdan bavulları almak için haber vermemizi istediler, arar aramaz geldiler. Tüm personel çok güler yüzlüydü.
Sivrisinek çoktu.
Location is ok, already stayed here. However we had the worst experience ever.
We checked in at 3:00 p.m. and immediately noticed that the air conditioning was not working. Before we went out for a walk, we informed the reception desk, but we were told that it simply needed some time to cool the room. The Wi-Fi was also not working.
When we returned from our walk, the air conditioning was still not functioning. After dinner, the room had become unbearably hot. The hotel sent three different staff members to inspect the air conditioning, but the whole process took more than 1.5 hours. Since we had to wake up at 3:00 a.m. for an early flight, getting some sleep was extremely important to us.
During this time, we had to sit in the hallway with our luggage for over 1.5 hours, sweating while waiting for a solution. Eventually, we were informed that the issue could not be fixed and that we would be moved to another room. However, changing rooms took another 30 minutes.
The young man at the front desk did his best to help us, and we appreciate his efforts. Unfortunately, the overall way this situation was handled was completely unacceptable.
We also tried to contact the hotel manager, but he did not even bother to return our call. In our opinion, this is not the level of professionalism you would expect from a manager.
When we finally received our new room, we had to wait an additional 20 minutes because the safe could not be opened and the staff had to find the key.
In the end, we only managed to get 2–3 hours of sleep before having to leave for our flight. This experience caused us a great deal of unnecessary stress and disappointment, and it significantly affected what should have been a comfortable stay.
The room was very nice. The restaurant is one of the best in Negombo.
No complaints.
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