Staycity Aparthotels Birmingham City Centre

Hotels
8.8 (5752 reviews)
88 Charlotte Street , Birmingham , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise and maintenance problems

Categories

Cleanliness
8.01
Mixed reviews with some mentions of cleanliness issues, such as unpleasant smells and inadequate maintenance.
Service
9.48
Staff praised for being helpful, friendly, and efficient.
Location
9.52
Many comments highlight the excellent location near the city center and amenities.
Room Quality
8.47
Generally good but mentioned size limitations and some maintenance issues.
Amenities
8.5
Positive feedback about the kitchen facilities but some issues with furniture and cleanliness.
Value for Money
8.46
Mixed sentiments about worth given the quality, though some saw good value.
Food and Beverage
9.01
Not explicitly mentioned, but kitchen facilities noted positively.
Overall Experience
8.98
General satisfaction expressed in most reviews despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:56

Property Description

Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.

Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.

Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.

Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!

Important information:

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Serviced Apartments with more information.

Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.8
Based on 5752 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
L
Louise solo_traveller gb
8
Overpriced stay for European Athletics
Pros:

Clean, excellent facilities in the rooms, very nice staff on reception. Good location. Aircon!

Cons:

The price had been doubled for the weekend of European Athletics Champs, so although it was an excellent hotel, it was still poor value for money for a hotel in Birmingham.

2026-08-15 via Nuitee
S
Sharon family_with_children gb
10
Pros:

Apartment was great
Breakfast facilities and bar was a bonus

2026-08-15 via Nuitee
M
Mariam couple ng
5
The property is old and worn out,and could use some remodeling.
Pros:

The space

Cons:

The size of the bathroom and the flush button was quite small.

2026-08-15 via Nuitee
L
Liew couple gb
1
2026-08-15 via Nuitee
S
Sundus couple gb
10
Pros:

Nice clean and comfortable

2026-08-14 via Nuitee
N
Nontavika extended_group gb
1
2026-08-14 via Nuitee
A
Akinsola family_with_children gb
10
Exactly what we need
Pros:

The room was spacious enough to accommodate the family. Staff were professionals at their job .

Cons:

nothing

2026-08-14 via Nuitee
P
Paul extended_group gb
5
2026-08-14 via Nuitee
Q
QASSEM solo_traveller kw
1
Pros:

احترام الطاقم و تعاونهم

Cons:

دورة المياه تالفه
مميف الهواء لا يعمل
المنشفه لا تعمل
التلفاز أعوج

2026-08-14 via Nuitee
R
Ryan couple gb
8
Lovely place to stay, a bit far out the way of the city centre about a 20 minute walk but no problems besides that
Pros:

Rooms were very large and very clean

Cons:

Nothing

2026-08-13 via Nuitee
R
Rachel couple gb
8
2026-08-13 via Nuitee
S
Sarbjit singh extended_group gb
10
Great stay
Pros:

It was great stay and good customer service

Cons:

N/A

2026-08-13 via Nuitee
M
Mohammed Ishfaq solo_traveller gb
7
Pros:

Excellent customer service at the reception

Cons:

The bathroom door didn't have a lock. For some reason the toilet flush button was very difficult to push in. We could hear people walking about in the flat upstairs for most of the night.

2026-08-13 via Nuitee
T
Taylah couple gb
10
Very good
Pros:

Everything

Cons:

Nothing I disliked at all but I wish they’d been more fruit at breakfast or Eggs

2026-08-13 via Nuitee
M
Mary family_with_children ie
8
2026-08-12 via Nuitee
C
Celine extended_group gb
10
2026-08-12 via Nuitee
V
Vatsalkumar R couple gb
10
2026-08-12 via Nuitee
S
Salina couple gb
6
2026-08-12 via Nuitee
M
Mo couple gb
10
2026-08-12 via Nuitee
L
Louise couple gb
10
Great value; excellent venue
Pros:

The set up of the apartment was fabulous and it felt very spacious for two people. The facilities were great and the service exceptional. I would definitely stay here again.

2026-08-12 via Nuitee