Staycity Aparthotels Birmingham City Centre

Hotels
8.8 (5397 reviews)
88 Charlotte Street , Birmingham , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise and maintenance problems

Categories

Cleanliness
8.01
Mixed reviews with some mentions of cleanliness issues, such as unpleasant smells and inadequate maintenance.
Service
9.48
Staff praised for being helpful, friendly, and efficient.
Location
9.52
Many comments highlight the excellent location near the city center and amenities.
Room Quality
8.47
Generally good but mentioned size limitations and some maintenance issues.
Amenities
8.5
Positive feedback about the kitchen facilities but some issues with furniture and cleanliness.
Value for Money
8.46
Mixed sentiments about worth given the quality, though some saw good value.
Food and Beverage
9.01
Not explicitly mentioned, but kitchen facilities noted positively.
Overall Experience
8.98
General satisfaction expressed in most reviews despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:56

Property Description

Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.

Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.

Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.

Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!

Important information:

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Serviced Apartments with more information.

Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 17.50 per day.

Location

Guest Reviews

8.8
Based on 5397 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
A
Aeryn • solo_traveller • ie
9
2026-06-13 • via Nuitee
B
BASILIO FABIAN • extended_group • es
9
Pros:

Limpio y bien ubicado

2026-06-13 • via Nuitee
J
julie • solo_traveller • gb
9
Pros:

Excellent location and very clean. Helpful and very polite staff.

Cons:

Shower leaked onto bathroom floor despite door being closed.
Room details said we had a view. Sadly it was of a brick wall beside the carpark.

2026-06-13 • via Nuitee
N
Nat • extended_group • gb
8
2026-06-13 • via Nuitee
V
Vicki • solo_traveller • gb
8
2026-06-13 • via Nuitee
J
James • family_with_children • us
9
Overall, we had a very good stay at the Staycity Aparthotel. We would definitely stay there again.
Pros:

Our room was quite clean and comfortable. Since the weather was unusually warm for May, we also appreciated having A/C. We stayed in a room with 2 beds and 2 pull-out sofas. We found both the beds and the sofas to be very comfortable. The correct amount of linens for the pull-out sofas was already on hand, which was nice. The kitchenette served our needs perfectly. We were able to store supplies for a light breakfast each day with tea. There was also a separate compost container for food waste.

During our stay we also made use of the laundry facilities and the exercise room. The machines in the laundry room all looked brand new and were easy to use with Apple Pay. The times given were quite precise so we were able to collect our laundry right on time. Conveniently, we were able to purchase laundry soap from the front desk.

The exercise room was quite small but still managed to contain a treadmill, a bicycle, and an elliptical. There was also a single weight lifting machine. It served our purpose just fine. But even 2 people made it seem a bit crowded.

We found the staff to be friendly and helpful. There always seemed to be quite a few staff on hand which was nice. We didn't have to look very hard to get help.

The location is right near Centenary Square near the city center. For our purposes, this location was very convenient.

Cons:

The only slight drawback was the size of the room. We stayed in a room that can accommodate 4 adults. But the kitchenette area was quite small. Luckily we are all family so it didn't impact us that much. But it may be different for others. Also, our room and hallway were very quiet, but other hallways near the laundry and exercise room were not as quiet.

2026-06-13 • via Nuitee
S
Shauna • solo_traveller • ie
6
Pros:

Staff were fantastic, very helpful and friendly.

Cons:

The first room we were given had a horrible smell. It was changed very quickly by staff. The second room, the aircon stopped working and maintenance weren't available until the next day. We were given fans by staff but the room was uncomfortably hot.

2026-06-12 • via Nuitee
F
Farah • extended_group • gb
10
Nijad evening staff was absolutely brilliant and went out his way for me and my mum dad and brother wonderful man.
Pros:

Nice and clean

Cons:

Just getting to it was a little difficult due to no through road

2026-06-12 • via Nuitee
I
Imran • couple • gb
10
Pros:

Excellent location, clean , tidy lovely atmosphere

2026-06-12 • via Nuitee
Éva • family_with_children • hu
10
Pros:

Imádnivaló volt a személyzet. Mindenben segítettek, és nagyon kedvesek voltak. Yungblud koncertre mentünk, ezért kaptunk welcome drinket és ajándék Idols turné fotót is, ami cuki dolog. Az apartman kifogástalan, tiszta és kényelmes, 5 percre az arénától, 10 percre a vonatállomástól.

Cons:

Nem volt ilyen, több, mint megfelelő.

2026-06-11 • via Nuitee
M
Mark • extended_group • gb
8
Great central location, clean and good value for well equipped rooms
Pros:

Great central location, clean and good value for well equipped rooms.

2026-06-11 • via Nuitee
M
Mohammed Shadjim • family_with_children • gb
10
2026-06-11 • via Nuitee
C
Charlie • couple • gb
7
2026-06-10 • via Nuitee
A
Anthony • solo_traveller • gb
2
Pros:

Nothing

Cons:

Check in process and room felt dated

2026-06-10 • via Nuitee
Y
Ysée • solo_traveller • fr
9
2026-06-10 • via Nuitee
M
Michelle • family_with_children • ie
8
Staff couldn’t do enough for us
Pros:

The location was ideal. We were close to everything. Able to walk to everything.

2026-06-09 • via Nuitee
B
Bikram • solo_traveller • gb
9
Great comport and facilities
Pros:

The room had all good facilities.

Cons:

There were two TVs in the room. Ideally both can be of the same size and with internet connectivity.

2026-06-09 • via Nuitee
M
Miah • couple • gb
10
2026-06-09 • via Nuitee
Y
Yolanda • family_with_children • es
10
Volvería a repetir sin dudar
Pros:

Todo, la habitación, el trato, la limpieza, la ubicación, todo ha sido realmente de 10!!! Si volvemos repetiremos seguro!!

Cons:

Nada

2026-06-09 • via Nuitee
S
Spoldi • couple • ch
7
2026-06-09 • via Nuitee