Staycity Aparthotels Birmingham City Centre

Hotels
8.8 (5570 reviews)
88 Charlotte Street , Birmingham , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise and maintenance problems

Categories

Cleanliness
8.01
Mixed reviews with some mentions of cleanliness issues, such as unpleasant smells and inadequate maintenance.
Service
9.48
Staff praised for being helpful, friendly, and efficient.
Location
9.52
Many comments highlight the excellent location near the city center and amenities.
Room Quality
8.47
Generally good but mentioned size limitations and some maintenance issues.
Amenities
8.5
Positive feedback about the kitchen facilities but some issues with furniture and cleanliness.
Value for Money
8.46
Mixed sentiments about worth given the quality, though some saw good value.
Food and Beverage
9.01
Not explicitly mentioned, but kitchen facilities noted positively.
Overall Experience
8.98
General satisfaction expressed in most reviews despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:56

Property Description

Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.

Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.

Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.

Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!

Important information:

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Serviced Apartments with more information.

Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 17.50 per day.

Location

Guest Reviews

8.8
Based on 5570 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
B
BingUnique solo_traveller gb
7
Pros:

Good location, seamless check-in and processes

Cons:

Floor was sticky all throughout

2026-07-18 via Nuitee
L
Lucie solo_traveller cz
10
Pros:

V pokoji jsme měli absolutně všechno, co jsme potřebovali (i nepotřebovali) 🙂 Kompletně vybavená kuchyň, myčka, kávovar, konvice, nádobí, žehlicí prkno, žehlička... Využili jsme i laundry s pračkou a sušičkou (za poplatek - celkem za oboje asi 7£). Na uvítanou jsme dostali nanuka 😁

Cons:

U snídaně nám chyběla čerstvá zelenina a větší výběr nesladkého pečiva.

2026-07-18 via Nuitee
S
Sandya extended_group gb
9
2026-07-18 via Nuitee
A
ash solo_traveller gb
8
Pros:

Staff and room was nice

Cons:

Toilet didnt flush properly , some amenties with cofee and tea were missing and there was not enough towels for two people

2026-07-17 via Nuitee
N
Nicola solo_traveller gb
6
Good location
Pros:

Good location, friendly staff

Cons:

TV was so dark couldnt see the picture, missing bedding and towels, took 2 visits to reception to resolve

2026-07-17 via Nuitee
M
Mehrub solo_traveller gb
10
2026-07-17 via Nuitee
S
Shantai couple gb
8
2026-07-17 via Nuitee
A
Adedeji solo_traveller gb
10
Pros:

We had a great time

2026-07-17 via Nuitee
C
Claire family_with_children gb
6
Great location and ok value for money, could be cleaner and comfier.
Pros:

Good location. Friendly staff. Fairly spacious.

Cons:

The sofas were really uncomfortable. Everything felt a little bit grotty- the bathroom floors were black. We figured it was because they had recently been grouted and the grout was coming away in chunks and leaking black residue all over the floor which wasn’t pleasant. It felt like the apartments were made for bachelors- there was no dressing table of mirrors, no drawers and only one bedside table in each room.

2026-07-16 via Nuitee
Q
qiu couple gb
9
Cons:

2026-07-16 via Nuitee
C
Chinazor couple gb
9
2026-07-16 via Nuitee
D
Dennell couple gb
1
2026-07-16 via Nuitee
S
Sebastian family_with_children au
9
2026-07-16 via Nuitee
O
Oluwatoyin solo_traveller gb
1
2026-07-16 via Nuitee
S
Sara extended_group es
10
2026-07-16 via Nuitee
S
Susan couple gb
9
Best option for apartment with aircon and all facilities in heart of Birmingham
Pros:

Location was great - walking distance of everywhere - overlooking canal and quiet. Plenty of extras like milk, tea and coffee, kitchen equipment including washing up stuff, extra towels and the best bonus - full aircon - fantastic in the heatwave. Place was clean, receptionist was lovely, really friendly and helpful.

Cons:

Kitchen was a little small and leads from electrical items were over cooker and/or sink which was a bit dangerous. Parking in their own space next door was convenient but very expensive

2026-07-16 via Nuitee
R
Ravnish couple gb
10
2026-07-16 via Nuitee
L
Lee solo_traveller gb
10
Happy customer
Pros:

Easy to get to, large spacious rooms and super friendly and helpful staff. Shout-out to Celia was super friendly and helpful great experience

Cons:

Nothing was great no notes

2026-07-15 via Nuitee
Y
Yousuf extended_group kw
7
Pros:

Location

2026-07-15 via Nuitee
S
Sannah extended_group gb
5
2026-07-15 via Nuitee