Staycity Aparthotels Birmingham City Centre

Hotels
8.8 (4796 reviews)
88 Charlotte Street , Birmingham , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise and maintenance problems

Categories

Cleanliness
8.01
Mixed reviews with some mentions of cleanliness issues, such as unpleasant smells and inadequate maintenance.
Service
9.48
Staff praised for being helpful, friendly, and efficient.
Location
9.52
Many comments highlight the excellent location near the city center and amenities.
Room Quality
8.47
Generally good but mentioned size limitations and some maintenance issues.
Amenities
8.5
Positive feedback about the kitchen facilities but some issues with furniture and cleanliness.
Value for Money
8.46
Mixed sentiments about worth given the quality, though some saw good value.
Food and Beverage
9.01
Not explicitly mentioned, but kitchen facilities noted positively.
Overall Experience
8.98
General satisfaction expressed in most reviews despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:56

Property Description

Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.

Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.

Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.

Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!

Important information:

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Serviced Apartments with more information.

Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 17.50 per day.

Location

Guest Reviews

8.8
Based on 4796 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
T
Tatenda • couple • gb
10
2026-02-14 • via Nuitee
D
David • family_with_children • gb
7
Good location
Pros:

Its very central

Cons:

Room didnt have towels or toilet roll. Staff didnt know the area

2026-02-13 • via Nuitee
O
Oluwatomisin • solo_traveller • gb
10
2026-02-13 • via Nuitee
K
Katarina • couple • de
7
Absolut zufriedenstellend, gerne wieder
Pros:

Sehr gut ausgestattet, viel Platz

Cons:

Heizung funktioniert im Bad nicht

2026-02-13 • via Nuitee
O
Oluwatomisin • solo_traveller • gb
10
Awesome
Pros:

Perfect

Cons:

Nothing

2026-02-13 • via Nuitee
B
Ben • extended_group • gb
10
Couldn’t fault it!
Pros:

A lovely, bright, and modern property. The staff were incredibly friendly, helpful, and always polite. The room was a little on the smaller side for an apartment, but it had everything you could need. I couldn’t fault the property or the staff at all!

2026-02-13 • via Nuitee
J
Jo • solo_traveller • gb
8
Nice place and would consider again if I was staying for more than one night.
Pros:

The rooms were nice and well laid out. The hotel was easy to find and the staff were friendly and helpful.

Cons:

There was a constant noise from the bathroom, like the pipes were constantly running, and the bedroom was too hot, even with no heating switched on, which made for an uncomfortable night's sleep.

2026-02-13 • via Nuitee
S
Sarah • solo_traveller • gb
10
Excellent value for money
Pros:

Very large rooms and great to have parking

2026-02-13 • via Nuitee
S
shauna • family_with_children • ie
10
2026-02-12 • via Nuitee
A
Anki • solo_traveller • gb
8
2026-02-12 • via Nuitee
S
Sophie • extended_group • gb
8
Great location, attentive staff, if you’re looking for a party hotel with your group it is not the one for you!
Pros:

Location was great, friendly staff

Cons:

Walls very thin, bouncers knocked on door twice to tell us to keep noise down when only talking and it was before midnight and told us we were on final warning. We weren’t actually making that much noise. The hotel is geared up for groups so got to expect some noise.

Bathroom didn’t feel very clean

2026-02-12 • via Nuitee
K
Kareem • couple • gb
1
The new management and that bald guy are terrible vibes. The bald guy refused to give me 2 rooms with individual double
Pros:

Great property, I’ve stayed there multiple times with no issues

Cons:

The new management and that bald guy

2026-02-12 • via Nuitee
S
samantha • solo_traveller • gb
7
Lovely staff
Pros:

Really friendly and welcoming staff

Cons:

My room was so noisy, when anyone else used a shower or flushed a toilet I could hear it and the fire door outside my room seemed to be slamming all night

2026-02-12 • via Nuitee
K
KIREN • extended_group • gb
9
2026-02-12 • via Nuitee
A
Alexander • family_with_children • gb
5
2026-02-12 • via Nuitee
A
Aimee • family_with_children • gb
10
Amazing Stay!
Pros:

The staff were so friendly and welcoming. Great central location had such a lovely time staying here will definitely be returning!

2026-02-12 • via Nuitee
B
BRAD • couple • gb
8
Just right for an overnight, thanks
Pros:

Big, comfy bed

Cons:

No milk in the room; had to go down for some.

2026-02-11 • via Nuitee
C
chantelle • extended_group • gb
10
2026-02-10 • via Nuitee
G
Gautham • family_with_children • gb
4
Terrible.. not sure will stay here again..
Pros:

Location

Cons:

The place was dirty, very hot in the room the window doesn’t really open enough and the doors are sound proof..

2026-02-10 • via Nuitee
O
Oluwafikayomi • extended_group • gb
9
2026-02-09 • via Nuitee