Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful pool
Friendly staff
Great location
Excellent views
Cons:
Issues with cleanliness
Limited parking
Some room maintenance needed

Categories

Cleanliness
8.08
There were reports of daily ants, which affected the perception of cleanliness.
Service
9.55
Staff was described as friendly and accommodating throughout the reviews.
Location
9.59
The hotel is conveniently located near the beach, which was positively noted.
Room Quality
9.04
Rooms received positive comments, although some had issues with lighting and maintenance.
Amenities
9.07
Amenities like the pool and kitchen facilities were well-received, despite some limitations.
Value for Money
8.53
Some guests felt it was not worth the price due to misrepresentation in the photos.
Food and Beverage
9.08
The restaurant and kitchen facilities contributed positively to the experience.
Overall Experience
9.05
Overall sentiment was very positive, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:34

Property Description

Stunning Beachfront Suites
Overlooking La Madera Beach and Zihuatanejo Bay, Arena Suites offers well-equipped suites just a short walk from Zihuatanejo town centre.

Comfortable and Convenient
Each air-conditioned suite features a kitchenette, private entrance, and some with a terrace. Enjoy free Wi-Fi, tiled floors, and the convenience of on-site parking.

Ideal Location
Explore nearby shops, bars, and restaurants within walking distance. With a beautiful setting near Zihuatanejo Marina and close proximity to the airport, Arena Suites is the perfect choice for your stay.

Ready to experience beachfront luxury? Book your stay at Arena Suites now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZIH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for MXN 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 169 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
J
Jose Antonio • family_with_children • mx
10
Lugar perfecto
Pros:

ubicacion excelente, el personal super amable

Cons:

Si tienes movilidad limitada este hotel no es para ti, escaleras siempre, pero basicamente asi estan todos los alojamientos de zihuatanejo por la geografia del lugar

2026-06-04 • via Nuitee
M
Mario de Jesús • family_with_children • mx
9
Descanso y tanquilidad
Pros:

bien el desayuno y el restoran

Cons:

el horario del restaurant

2026-06-02 • via Nuitee
A
Araceli • solo_traveller • mx
9
Una buena opción para parejas o familias.
Pros:

El hotel es pequeño. Está bien equipado. Suites con cocineta. Tiene restaurante y alberca. Salida a la calle x arriba y por abajo a la playa. Personal muy amable. Barrio lindo y tranquilo. Cerca de restaurantes, del centro, de vendedores de artesanías. Mejoró mucho este bello pueblo mágico. Hace mucho que no regresaba. El hotel tiene una vista fantastica a la bahía Maderas. Recomendable. Volveré.

Cons:

No apto para silla de ruedas o personas con movilidad reducida porque hay muchos escalones.

2026-05-29 • via Nuitee
G
Georgina • extended_group • mx
10
Buenas Vacaciones
Pros:

El restaurante esta bien y a precios razonables. La ubicación me gusta mucho por que la playa la madera es bonita y tranquila y esta cerca del centro de Zihuatanejo. En general es muy buen lugar para descansar y disfrutar del mar. También me gusta que las suites tienen una cocineta bien equipada por si quieres tener tus bebidas y algo de comer ahí en tu suite

Cons:

Las almohadas no son tan cómodas, tal vez eso sea lo único que no me gustó

2026-05-24 • via Nuitee
A
Aleyda • solo_traveller • mx
9
Pros:

La ubicación y lo hermoso de la vista, a pesar de que mi habitación no tenía vista al mar me encanto que a unos pasos podía acceder a la alberca y al mirador, tiene acceso libre a la playa a toda hora y conecta perfectamente con el malecón

Cons:

Podrían dejar aditamentos básicos para preparar un cafe en la habitación

2026-05-19 • via Nuitee
N
norberto • solo_traveller • mx
9
Pros:

Lo cerca. La playa, y que también tenga restaurante ahí cerca.

Cons:

Cuando nos hospedamos, estaban reparando la alberca, no nos tocó usarla desafortunadamente.
Pero entendemos que no es culpa de nadie, nos tocó en un mal día.

2026-05-18 • via Nuitee
V
Victor Manuel • solo_traveller • mx
10
Pros:

Todo

2026-05-15 • via Nuitee
A
Alejandro • solo_traveller • mx
9
Pros:

Muy bien 👌

Cons:

Las escaleras 🤣

2026-05-01 • via Nuitee
A
Andrea • solo_traveller • mx
10
Pros:

Esta a pie de playa

Cons:

Mantenimiento al clima le hacia falta

2026-04-30 • via Nuitee
I
Ingo • solo_traveller • mx
1
Pros:

Der Strand war sehr schön und auf das Meer am besten sucht man sich ein anderes Hotel das nicht am Berg anliegt.

Cons:

Die Fotos stimmen mit dem Hotel nicht überein es gibt kein romantisches Restaurant das ist ganz normal und es gibt nur Sex wegen die ständig besetzt sind in der Beschreibung steht dass sie einen Grill haben ich habe nie einen Grill gesehen und auch die Fotos sind so gemacht dass man denkt man hat eine Terrasse oder ein gescheites Fenster. Geeignet und auch für ältere Menschen nicht vom Hoteleingang ein gang bis runter zum Strand.

2026-04-29 • via Nuitee
J
Jeanette • couple • ca
8
2026-04-26 • via Nuitee
M
Miguel Angel • family_with_children • mx
10
Pros:

La ubicación es excelente, tiene una linda vista, la atención del personal es buena.

Cons:

todo bien

2026-04-23 • via Nuitee
H
Harry • extended_group • gb
10
Great location, staff, clean accomodation. Highly recommended
2026-04-21 • via Nuitee
S
Susan • couple • ca
8
Pros:

The location was great being on the beach. Nice small pool area with a view of the beach from the pool. The staff were great and helpful. We had a room with kitchen inside which had everything you need.

Cons:

The room needs better room darkening blinds and is not very sound proof. The steps are steep from the road to the rooms and down to the beach. They could use more lounge chairs at the beach as there were only 8 so they filled up very early in the morning.

2026-04-16 • via Nuitee
K
karen • couple • ca
10
Beautiful visit.thank you!
Pros:

Lovely place! On the beach. Could walk everywhere. Lovely staff.

2026-04-04 • via Nuitee
A
Arlette • extended_group • us
10
It was great! My family and I loved the easy access to the beach, downtown, is an easy walk less than 10mins
Pros:

Location and easy access to everything and every where we wanted to go

Cons:

I liked everything

2026-04-04 • via Nuitee
J
Joshua • family_with_children • ca
8
Stay here for the location, I am Madeira was charming, and a very nice distance to walk in to Zihuatanejo
Pros:

Location, nice neighborhood

Cons:

The hotel is fine, it’s very basic. Staff and views were awesome.

2026-04-03 • via Nuitee
B
Blanca Estela • family_with_children • mx
10
Pros:

Ubicación, habitaciónes, vista

2026-03-31 • via Nuitee
D
Dustin • family_with_children • us
8
Will be back
Pros:

Great location and great staff. The beach is incredible

2026-03-27 • via Nuitee
M
mary • family_with_children • us
7
Ok hotel
Pros:

Nice location staff very helpful.

Cons:

We changed rooms part way through our vacation due to our room not having a balcony and only a patio door that opened onto a hall way, stairs next to room noisy. 🤔

2026-03-05 • via Nuitee