Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful pool
Friendly staff
Great location
Excellent views
Cons:
Issues with cleanliness
Limited parking
Some room maintenance needed

Categories

Cleanliness
8.08
There were reports of daily ants, which affected the perception of cleanliness.
Service
9.55
Staff was described as friendly and accommodating throughout the reviews.
Location
9.59
The hotel is conveniently located near the beach, which was positively noted.
Room Quality
9.04
Rooms received positive comments, although some had issues with lighting and maintenance.
Amenities
9.07
Amenities like the pool and kitchen facilities were well-received, despite some limitations.
Value for Money
8.53
Some guests felt it was not worth the price due to misrepresentation in the photos.
Food and Beverage
9.08
The restaurant and kitchen facilities contributed positively to the experience.
Overall Experience
9.05
Overall sentiment was very positive, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:34

Property Description

Stunning Beachfront Suites
Overlooking La Madera Beach and Zihuatanejo Bay, Arena Suites offers well-equipped suites just a short walk from Zihuatanejo town centre.

Comfortable and Convenient
Each air-conditioned suite features a kitchenette, private entrance, and some with a terrace. Enjoy free Wi-Fi, tiled floors, and the convenience of on-site parking.

Ideal Location
Explore nearby shops, bars, and restaurants within walking distance. With a beautiful setting near Zihuatanejo Marina and close proximity to the airport, Arena Suites is the perfect choice for your stay.

Ready to experience beachfront luxury? Book your stay at Arena Suites now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZIH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for MXN 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 150 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
S
Susan • couple • ca
8
Pros:

The location was great being on the beach. Nice small pool area with a view of the beach from the pool. The staff were great and helpful. We had a room with kitchen inside which had everything you need.

Cons:

The room needs better room darkening blinds and is not very sound proof. The steps are steep from the road to the rooms and down to the beach. They could use more lounge chairs at the beach as there were only 8 so they filled up very early in the morning.

2026-04-16 • via Nuitee
K
karen • couple • ca
10
Beautiful visit.thank you!
Pros:

Lovely place! On the beach. Could walk everywhere. Lovely staff.

2026-04-04 • via Nuitee
A
Arlette • extended_group • us
10
It was great! My family and I loved the easy access to the beach, downtown, is an easy walk less than 10mins
Pros:

Location and easy access to everything and every where we wanted to go

Cons:

I liked everything

2026-04-04 • via Nuitee
J
Joshua • family_with_children • ca
8
Stay here for the location, I am Madeira was charming, and a very nice distance to walk in to Zihuatanejo
Pros:

Location, nice neighborhood

Cons:

The hotel is fine, it’s very basic. Staff and views were awesome.

2026-04-03 • via Nuitee
B
Blanca Estela • family_with_children • mx
10
Pros:

Ubicación, habitaciónes, vista

2026-03-31 • via Nuitee
D
Dustin • family_with_children • us
8
Will be back
Pros:

Great location and great staff. The beach is incredible

2026-03-27 • via Nuitee
M
mary • family_with_children • us
7
Ok hotel
Pros:

Nice location staff very helpful.

Cons:

We changed rooms part way through our vacation due to our room not having a balcony and only a patio door that opened onto a hall way, stairs next to room noisy. 🤔

2026-03-05 • via Nuitee
S
Sharon • extended_group • ca
10
It was a fabulous stay. Wish it was easier to book next year:)
Pros:

The location was top notch. Staff very friendly. Restaurant food was delicious. Was great to have the kitchen area.
Loved it!

Cons:

A king bed in the second room of the two bedroom with maybe some pillow top mattress. Small thing but wanted to mention😊

2026-02-28 • via Nuitee
F
Fiona • family_with_children • ca
10
A memorable stay in a wonderfully positioned Villa, with superb management and service personnel. Lovely sandy beach at
Pros:

Super location and very well equipped…fab manager, Ricardo who went out of his way to accommodate my enquiries. Great service personnel

Cons:

Nothing

2026-01-29 • via Nuitee
S
SUGEY • extended_group • mx
9
MUY BIEN
Pros:

MUY RECOMENDABLE UBICACION LAS INSTALACIONES ME GUSTO QUE ES TRANQUILO
SOLO RECOMIENDO QUE EL ACCESO A LA HABITACION NO SEA CON LLAVE OTRO METODO .

Cons:

LA LLAVE DE LA HABITACION.

2026-01-19 • via Nuitee
M
Marisol • extended_group • us
8
The place was very relaxing.
Pros:

I really like the location and the area were was located.

Cons:

I don't think there is nothing I didn't like I wish I would of stay more days in there.

2026-01-19 • via Nuitee
D
Diego • couple • au
7
Cosy and cute
Pros:

The location is great, the rooms are cute and picturesque.
The staff were always friendly and accommodating.
Rooms were clean and great aircon.

Cons:

The fact that is no very practical, there should be a warning about the accessibility to the rooms particularly for older people and judging from what I saw, the majority of their guests are elderly people who struggle to go up and down the stairs, so perhaps they should make clear that they don’t have elevators and there are lots of stairs.

2026-01-18 • via Nuitee
D
Diego • solo_traveller • au
7
2026-01-13 • via Nuitee
B
Benjamin • family_with_children • ca
9
Pros:

Beautiful pool and friendly staff

2025-12-27 • via Nuitee
D
Daniela • family_with_children • mx
10
Pros:

Todo, excelente lugar

Cons:

Solo fue complicado el estacionar el carro por la pendiente que hay, Pero todo está bien

2025-12-15 • via Nuitee
M
Mary Jean • couple • us
10
Definitely will stay here again if they have availability
Pros:

Lovely pool area, great staff, and loved the restaurant

Cons:

Too many stairs

2025-12-05 • via Nuitee
S
Salvador • family_with_children • mx
9
Relax.
Pros:

La alberca y la cercania con la playa son inmejorables, además del trato del personal es muy bueno.

Cons:

Abrir el cuarto resultaba complicado pues necesita mantenimiento la chapa; por lo demás, tobo muy bien.

2025-11-18 • via Nuitee
A
Areli • family_with_children • mx
4
2025-11-16 • via Nuitee
M
Marcela • family_with_children • mx
9
Agradable, limpio y seguro
Pros:

La ubicación

Cons:

El estacionamiento

2025-11-12 • via Nuitee
S
Sheila • couple • us
10
Amazing views and staff!!
Pros:

The rooms were great, each offering their own mini split systems. We booked the hot tub room and loved the view, the kitchenette and the feel of the room.

Cons:

I do wish for better lighting in the room, I ended up applying my makeup outside (not a terrible view!) but it was HOT and I was sweaty. I would’ve loved to have been able to do that indoors 🙂

2025-11-12 • via Nuitee