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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Lift / Elevator
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Safety deposit box
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Facilities for disabled guests
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Currency exchange
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Contemporary Guestrooms and Amenities - Shilla Stay Gwanghwamun offers modern guestrooms with free WiFi and essential amenities like flat-screen TVs, fridges, and coffee/tea facilities. The elegant ambience and thoughtful touches like complimentary water bottles ensure a comfortable stay.
Dining and Relaxation Options - Guests can enjoy a delicious breakfast at the Café, offering a selection of dishes for lunch as well. The lounge bar provides a perfect setting to unwind with a drink after a busy day of exploring the city.
Convenient Facilities and Location - With a fitness centre, meeting rooms, and services like currency exchange and concierge service, guests have everything they need for a productive stay. Plus, the hotel's proximity to subway stations and key attractions like Lotte Duty Free Shop and Gwangjang Market make it an ideal choice for travelers. Ready to experience the best of Seoul? Book your stay at Shilla Stay Gwanghwamun today!
Breakfast is available at all-day dining restaurant Cafe on the 8th floor.
Breakfast hours are as following:
- 06:30-09:30 on weekdays
- 07:00-10:00 on weekends
Please note that only service dogs are allowed to enter the hotel.
[Parking information]
- 10,000 KRW per night (Limited until 1PM on the day of check-out)
· Limited to one vehicle per room / additional vehicles may not be able to be parked
· Use a outside parking lot when the hotel parking area is full (Inquiries: Front Desk 82-2-6060-9000)
· Please be advised that if you move your car from the hotel parking lot or other hotel-designated parking during your stay, 5,000 KRW will be charged upon your return each time to use the hotel parking again.
Due to the regular inspection of electrical equipment conducted every 2 years at the facility, there will be black-out during the following time.
Minors under the age of 19 who are not accompanied by a parent or legal guardian cannot stay. (Guests who are the age of 19 or older and whose birthday has passed at the time of check-in can stay without a legal guardian.)
Seoul City Tour Bus is closed every Tuesday and Wednesday from November 25, 25th (Tuesday) to February 25, 26th (normal operation on Christmas Eve)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Public parking is possible on site (reservation is not needed) and costs KRW 10000 per stay.
Location
Guest Reviews
location, room, view
The power point can be a bit worn
Location and facilities
A/C isn't working properly
Wir haben uns bei Ihnen sehr wohl gefühlt, alles war von guter Qualität und sauber. Wir werden Ihr Hitel bestens weiterempfehlen.
Das Einzige was uns ein wenig gestört hat, war dass das Personal beim Frühstückbuffet uns jedes Mal erinnert hat, dass das Frühstückbuffet bis 9:30 geöffnet ist. Das war ungewöhnlich.
Location
The hotel is overpriced and does not meet the expectations of a 4-star property. The staff were neither helpful nor flexible, and their attitude felt unprofessional throughout the stay.
On the day of checkout, I was asked to leave starting from 11:20 AM and was informed that the checkout deadline was 12:00 PM, which felt unnecessary and poorly handled.
Additionally, basic amenities such as a toothbrush were not provided complimentary, which is unusual for a hotel advertised at this level.
The laundry service is also self-service, requiring guests to go to a designated laundry area and manage it themselves, which may not be convenient for all travelers expecting full service.
There also seems to be inconsistency regarding the hotel’s rating — while it is listed as a 4-star hotel on booking platforms, staff indicated it is actually a 3-star property.
Overall, the experience did not justify the price, and I would not have chosen this hotel had I known the actual standards.
Location is good. Near many stations and restaurants
Not too crowded areas. Room size just nice. Room is clean
Le personnel agréable
Petit déjeuner agréable
Literie agréable
La réception au 8eme
Étages et chambres sombres et moquettes et papier peint défraîchi
Location
Lobby is not on the first floor
It was alright but not amazing
Tight spaces, room was smaller than appeared in pictures
Localização
Rigidez acentuada no horário do pequeno almoço. 15 minutos antes vinham reforçar o horário de fecho
The location
A bit old
Great location; solid wifi.
Booked a suite. It had a nice view and it was a nice size. There was a tub and a separate walk-in shower - solid water pressure. Very clean. I appreciate the modern style.
It aspires to be a higher end hotel and it could be, but it seems like there was some cutting corners. All the carpets in the corridors look new, but were either cheap or poorly installed because they're all rippling and lifting. The ceiling in our bathroom looks like there had been a hasty incomplete repair done. For a hotel brand connected to Samsung, you would expect places to charge a phone, but there's only one outlet near the bed and no USB ports. The biggest issue was the temperature in the room. We were advised that because it wasn't summer yet, no air conditioning was running, even though it was an unseasonably warm spring day. It reached 27C (80F) in our room. The front desk told us that it was cooling off outside and we should open the windows. We did, but as soon as we went out for the day, housekeeping came in and closed them, so... One extra thing to be aware of is that there is a temple right behind the hotel where they ring a gong multiple times at 4:30 am. It's quite loud.
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