Yutorelo Karuizawa Hotel

Hotels
•
Relo Hotels＆Resorts
7.7 (150 reviews)
Nagakura 1276 , Karuizawa , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable lounge
Affordability
Cons:
Poor bathroom facilities
Inaccessible heating controls
Old decor and maintenance issues
Limited breakfast options

Categories

Cleanliness
6.78
Rooms were noted to be old and not well-maintained, with unpleasant odors.
Service
8.25
Positive remarks about welcome drinks and support from the front desk.
Location
8.29
Located in a beautiful natural area that contributes to a relaxing experience.
Room Quality
6.74
Rooms are described as old with some equipment issues and limited amenities.
Amenities
7.77
Some amenities like breakfast were appreciated, but others were lacking.
Value for Money
8.73
Overall perceived as affordable despite certain issues.
Food and Beverage
7.78
Dinner buffet was average, and breakfast variety could be improved.
Overall Experience
7.25
Mixed feelings due to some positive experiences overshadowed by maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:47

Property Description

Convenient Location
Located just a 7-minute drive from Naka-Karuizawa Station, ゆとりろ軽井沢ホテル offers easy access to nearby attractions like Karuizawa Prince Shopping Plaza and Karuizawa Train Station.

Comfortable Accommodation
All rooms are equipped with air conditioning, private toilets, TV, and fridge. Choose from rooms with private or shared bathrooms to suit your preference.

Great Facilities
Enjoy amenities such as free WiFi in the lobby, free parking, luggage storage, and a vending machine. Indulge in French fusion cuisine at Splendore Restaurant and unwind in the public bath.

Experience convenience and comfort at ゆとりろ軽井沢ホテル. Book now for a memorable stay!

Important information:

Check-in is available for guests without a meal-plan or have breakfast-included plan rate until 22:00.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.

Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details.

Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Guests bringing children up to age 12 years old must contact the hotel for the child rates.

Free shuttle service to and from Naka-Karuizawa Station on Shinano Line is available according to following schedule.
- From Naka-Karuizawa Station to the hotel: 14:40, 15:55, 16:50, 17:50
- From the hotel to Naka-Karuizawa Station: 09:25, 10:20, 10:40
To use the shuttle service, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 150 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.25
Y
YUKARI • family_with_children • jp
8
Pros:

館内はとても綺麗で、スタッフの対応もとても良かったです。部屋着もレンタルでき着心地も良かったです。アメニティも充実していました。部屋も綺麗で広く、静かで快適でした。

Cons:

大浴場があり、とても嬉しかったのですが、お湯の温度が高く、熱くて長く入れなかったです。子供は水の蛇口近くでしか入れませんでした。

2026-02-12 • via Nuitee
徹朗 • solo_traveller • jp
10
暖炉スペースは、Good!
Pros:

部屋が広い！

Cons:

あまり、気づかない。

2026-02-08 • via Nuitee
A
Atsumi • solo_traveller • jp
10
2026-01-30 • via Nuitee
陸 • family_with_children • jp
10
2026-01-20 • via Nuitee
M
MEI • couple • jp
10
2026-01-19 • via Nuitee
M
Mayumi • family_with_children • jp
5
避暑地最高
Pros:

岩盤浴があって良かった

Cons:

朝食バイキングに和食がなくて残念だった

2026-01-19 • via Nuitee
K
Kelvin • couple • us
1
Will not recommend it to anyone.
Pros:

None

Cons:

Basic breakfast and dinner food, taste nothing good. no shower room in room. Have to use the public bath. No real onsen water. Gravel parking lot. Poor location. Old facility.

2026-01-19 • via Nuitee
T
TORU • couple • jp
2
Pros:

朝食は悪くありません。夕食は2000円程度の駅弁と同じ
お風呂のジャスミンティー

Cons:

提供されたアルコールは、安い紅白ワイン、軽食はパック菓子、部屋は畳くさすぎで、アレルギーが出るくらい。お風呂は入浴時間が厳密で窮屈。

2026-01-19 • via Nuitee
Y
yoshigai • couple • jp
5
Cons:

ディナーが思ったよりしょぼかった
駅から遠い
アメニティが少ない

2026-01-19 • via Nuitee
K
Kousuke • family_with_children • jp
7
全体的には良かった
Pros:

フランスフュージョン料理が美味しかった

Cons:

予約時にリクエストした当日の新聞の手配が、いったんは了承しておきながら毛局は実現されなかったこと
個別に対応してほしかった

2026-01-19 • via Nuitee
T
Tatsu • family_with_children • jp
5
２点
Cons:

毎日清掃ひようかかかると言われ、その後に対応がなかった。

2026-01-19 • via Nuitee
K
Kouichi • couple • jp
5
まあまあ
Pros:

お風呂が部屋から近かった。

Cons:

朝食に和食がなかった。（お粥、みそ汁）

2026-01-19 • via Nuitee
Y
yasuhiro • family_with_children • jp
6
Pros:

朝食が良かった。

Cons:

チェックインに時間がかかった。

2026-01-19 • via Nuitee
S
Shion • couple • jp
8
2026-01-19 • via Nuitee
Y
YUYA • couple • jp
10
2026-01-19 • via Nuitee
A
AYAMI • extended_group • jp
7
2026-01-19 • via Nuitee
Y
Yuji • couple • jp
7
リーズナブルなので仕方がないですが、夕飯はもう少しレベルUPするととてもいいです。
Pros:

室内は綺麗でした

Cons:

露天風呂が無かった。写真では露天風呂が有る様に見えました

2026-01-19 • via Nuitee
由美 • couple • jp
8
2026-01-19 • via Nuitee
S
Shibasaki • family_with_children • jp
8
2026-01-19 • via Nuitee
N
naohisa • couple • jp
6
2026-01-19 • via Nuitee