Yutorelo Karuizawa Hotel

Hotels
•
Relo Hotels＆Resorts
7.7 (169 reviews)
Nagakura 1276 , Karuizawa , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable lounge
Affordability
Cons:
Poor bathroom facilities
Inaccessible heating controls
Old decor and maintenance issues
Limited breakfast options

Categories

Cleanliness
6.78
Rooms were noted to be old and not well-maintained, with unpleasant odors.
Service
8.25
Positive remarks about welcome drinks and support from the front desk.
Location
8.29
Located in a beautiful natural area that contributes to a relaxing experience.
Room Quality
6.74
Rooms are described as old with some equipment issues and limited amenities.
Amenities
7.77
Some amenities like breakfast were appreciated, but others were lacking.
Value for Money
8.73
Overall perceived as affordable despite certain issues.
Food and Beverage
7.78
Dinner buffet was average, and breakfast variety could be improved.
Overall Experience
7.25
Mixed feelings due to some positive experiences overshadowed by maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:47

Property Description

Convenient Location
Located just a 7-minute drive from Naka-Karuizawa Station, ゆとりろ軽井沢ホテル offers easy access to nearby attractions like Karuizawa Prince Shopping Plaza and Karuizawa Train Station.

Comfortable Accommodation
All rooms are equipped with air conditioning, private toilets, TV, and fridge. Choose from rooms with private or shared bathrooms to suit your preference.

Great Facilities
Enjoy amenities such as free WiFi in the lobby, free parking, luggage storage, and a vending machine. Indulge in French fusion cuisine at Splendore Restaurant and unwind in the public bath.

Experience convenience and comfort at ゆとりろ軽井沢ホテル. Book now for a memorable stay!

Important information:

Check-in is available for guests without a meal-plan or have breakfast-included plan rate until 22:00.

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.

Please inform the property 3 days in advance if guests have any food allergies or dietary needs. Certain requests are subject to availability and additional charges may apply. Please contact the property for more details.

Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Guests bringing children up to age 12 years old must contact the hotel for the child rates.

Free shuttle service to and from Naka-Karuizawa Station on Shinano Line is available according to following schedule.
- From Naka-Karuizawa Station to the hotel: 14:40, 15:55, 16:50, 17:50
- From the hotel to Naka-Karuizawa Station: 09:25, 10:20, 10:40
To use the shuttle service, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 18:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 169 reviews
Cleanliness: 6.78
Service: 8.25
Location: 8.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 7.25
M
motoaki • solo_traveller • jp
10
この料金でこのホテル？のコスパ最高！
Pros:

とにかくキレイでスタッフがすごく低姿勢且つ親切。

Cons:

ない。

2026-04-25 • via Nuitee
H
helen • extended_group • hk
9
第三次來了，今次晚餐有點失色
Pros:

整潔、寧靜、舒適
有免費紅白酒供應至10pm

Cons:

早餐兩個時段7am/7:50am 太早了。
而且只可用40分鐘時間太趕.
晚餐主菜只是白汁雞肉(非雞扒）

2026-04-24 • via Nuitee
Y
Yutaka • couple • jp
5
普通
Pros:

朝食

Cons:

お風呂が狭い

2026-04-21 • via Nuitee
玫錡 • extended_group • tw
10
2026-04-09 • via Nuitee
T
Takumi • family_with_children • jp
10
2026-04-09 • via Nuitee
O
Oka • couple • jp
8
2026-04-05 • via Nuitee
E
Eiko • family_with_children • jp
9
Pros:

部屋がとても広くて良い！
ラウンジにフリードリンクが良かった！久しぶりにビリヤードで楽しんだ！
夕食のコースのボリュームが凄く、めちゃ美味しかった！
お得感満載✌️

Cons:

中庭が荒れてて残念😞
もう少し綺麗に手入れしてください！

2026-04-04 • via Nuitee
Y
yoshihisa • couple • jp
8
2026-04-03 • via Nuitee
T
Tatsumi • couple • jp
9
2026-03-29 • via Nuitee
吉野 • family_with_children • jp
8
Pros:

すごく、お部屋が広く、大浴場があり疲れがとれました。

Cons:

朝のバイキングの配置をもう少し考えてほしい。後ろの人にせかされて、思うように取れなかったので…

2026-03-28 • via Nuitee
R
Ririka • couple • jp
4
2026-03-27 • via Nuitee
H
HIROMI • family_with_children • jp
10
2026-03-24 • via Nuitee
K
kazuhiko • solo_traveller • jp
9
2026-03-18 • via Nuitee
T
Tsuyoshi • family_with_children • jp
9
2026-03-15 • via Nuitee
T
Tamura • family_with_children • jp
7
2026-03-15 • via Nuitee
S
Satou • extended_group • jp
10
2026-03-11 • via Nuitee
J
Jin • extended_group • jp
8
2026-03-07 • via Nuitee
國銘 • solo_traveller • tw
8
2026-02-28 • via Nuitee
O
okuda • family_with_children • jp
7
Cons:

せっかく夕食のレベルを上げたのだが、メイン料理の牛肉がゴムみたいに固かった。
また、冷めていた。
部屋はそこそこ広かったが、殺風景だった。
部屋内やユニットバス内が暗い。照明が足りない。年配者ですと暗くて見えない。

2026-02-23 • via Nuitee
M
Miwa • solo_traveller • jp
10
静かで快適に過ごせるホテル
Pros:

全体的に素晴らしかったです。
チェックイン時に対応してくださったお姉さんがとても感じの良い方でした。
お風呂のところに冷たいジャスミン茶があったのは個人的に最高でした。

Cons:

電子レンジのオープンボタンがはげていてわかりづらかったです。

2026-02-23 • via Nuitee