The Dial House

Hotels
9 (1190 reviews)
High Street, , Bourton on the Water , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Bar
See all facilities

Review Highlights

Pros:
Great location
Exceptional food quality
Caring staff
Cons:
Room maintenance issues
Small room size

Categories

Cleanliness
7.75
The room showed signs of poor maintenance; there was dust and water damage.
Service
9.75
Staff were highly accommodating and showed genuine care for guests.
Location
9.75
Perfectly situated in the heart of a busy town.
Room Quality
7.75
The rooms were cozy, but some issues were reported, such as size and amenities.
Amenities
9.25
Standard quality for this hotel tier; some amenities were lacking.
Value for Money
8.75
Mixed comments regarding value considering some amenities were below expectations.
Food and Beverage
9.75
Exceptional food quality, well-presented meals.
Overall Experience
9.25
Overall a lovely stay, despite minor issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Historic Charm and Tranquil Gardens
Experience the enchanting ambiance of honey-hued stonewall buildings and peaceful gardens at The Dial House Hotel. Immerse yourself in the rich history and serenity of this idyllic village retreat.

Central Location and Nearby Attractions
Explore the wonders of Bourton-on-the-Water with ease, as the hotel is conveniently located near attractions like the Model Village, St. Lawrence’s Church, and Cotswold Motoring Museum. Take a short drive to visit Blenheim Palace and Sudeley Castle for more adventures.

Boutique Luxury and Comfortable Retreat
Indulge in a boutique hotel experience that combines contemporary flair with comfort. Whether you're seeking adventure or relaxation, The Dial House Hotel offers the perfect sanctuary for your Cotswolds getaway. Book now for a memorable escape.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CVT

Location

Guest Reviews

9
Based on 1190 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
M
Mike couple us
10
The staff was very friendly and accommodating
Pros:

The ease of moving around the area.

Cons:

Carpets need to be cleaned

2026-08-29 via Nuitee
A
Angelyn couple gb
9
2026-08-29 via Nuitee
G
Geneita couple au
10
2026-08-28 via Nuitee
S
Susan couple gb
10
Our stay was everything and more we could wish for.
Pros:

The staff were exceptional. Both friendly and efficient. There was a very good feeling between the staff.
The whole atmosphere of the hotel was warm, welcoming and friendly.
Food and service excellent.

Cons:

As far as we are concerned nothing could have been better for our stay at the hotel.
This must sound too good to be true but it is what we feel.

2026-08-27 via Nuitee
V
Valentina couple it
8
Pros:

Posizione e parcheggio privato

2026-08-26 via Nuitee
J
John couple ie
6
We enjoyed the area and the beautiful weather.
Pros:

The Area itself was beautiful but very crowded.

Cons:

The room was very noisy and especially from the room directly above. Very hard to sleep.

2026-08-26 via Nuitee
R
robertelford Friends getaway Torquay, English Riviera, Devon, England
8
Whilst we only had time to stop for drinks we would certainly return again.
Pros:

The Dial House was the first venue we stumbled upon when walking from the car park.

It instantly appeared to have a good atmosphere and we soon found an outside table.

The staff were friendly and table service was efficient.

Whilst we only had time to stop for drinks we would certainly return again.

2026-08-25 via Tripadvisor
D
Danilo family_with_children ch
9
Bell'Hotel in ottima posizione
Pros:

Hotel in stile inglese, come il resto del villaggio, Staff molto gentile e accomodante. Posizione ottima

2026-08-25 via Nuitee
T
Tracey couple gb
10
Pros:

Perfect location and thoroughly enjoyed stay would highly recommend and come back

2026-08-24 via Nuitee
F
Fildes couple au
9
It was a highlight, we loved the location and spent our days exploring the area
Pros:

We loved the location , amazing . At night once the crowds had left we loved getting out and immersing into the local pubs. The parking was great, safe and the staff were welcoming friendly and couldnt have been more helpful

Cons:

Would have loved a little fridge as we stayed 2 nights, just to have a cold drink and fresh milk for tea and coffee would have been wonderful

2026-08-22 via Nuitee
A
Ally couple gb
9
Excellent stay!
Pros:

It was central to the village

Cons:

Didn’t have a shower in our room, only a bath

2026-08-20 via Nuitee
M
Maria couple it
6
Lo consiglio se cercate un b&b
Pros:

Il problema di questa struttura è che non è un hotel a 4 stelle ma è un bed &breakfast. E se fosse stato indicato così gli avrei messo un voto sicuramente più alto ma un 4 stelle senza frigo bar, senza aria condizionata, con una reception che chiude alle 21 e una colazione che inizia alle 8.30 e chiude alle 9.45; per me non è un hotel, soprattutto a fronte della spesa pagata a notte, ben 350€.
Il ristorante è di qualità ma attenti se avete qualche problema alimentare perché non sono attenti

Cons:

Non è un hotel

2026-08-20 via Nuitee
S
Stefano solo_traveller es
9
Pros:

Justo en el centro de la ciudad y con su parking privado. Desayuno super completo. El ambiente acogedor y el personal muy amable

Cons:

En pleno verano podrían quitar el edredón de las camas.

2026-08-20 via Nuitee
C
cliveloveridge Couples Stamford, Lincolnshire, England
10
Amazing hotel with great food
Pros:

Amazing hotel. Individually styled rooms in a central location with its own car park. Great food and amazing and attentive staff

2026-08-19 via Tripadvisor
A
Anders solo_traveller dk
9
2026-08-19 via Nuitee
P
Paul couple gb
9
Great quality & very friendly staff
Pros:

Great quality & very friendly staff

2026-08-17 via Nuitee
C
Companion02921233199 Family
2
Avoid this place - owner with attitude
Pros:

Got recommended to go here for a drink/food and was told there was an "amazing beer garden" - we had afeady eaten so we went for a drink (tried to) - there was a red rope on the front entrance so we went round to the garden - this had a red rope across but was on the foor - so we stepped over it - the owner was serving a group of people at a table and he gave me a strange look but didn't say anything - my.husband went to the bar (there wasnt a proper bar) - when he saw the owner who tutted & sighed & said we're not supposed to be in the garden - it's closed (even tho there were people drinking in the garden) my husband said we had popped in for drink - he said go out front & see if u can find a seat - we left - why would we want to give our money to someone with such a bad attitude - we definitely won't be returning (beer garden overrated & scruffy)

2026-08-16 via Tripadvisor
C
Carol solo_traveller gb
9
Pros:

In a brilliant spot

Cons:

Lovely hotel

2026-08-16 via Nuitee
D
Daniele couple ch
9
Cotswolds a loro meglio
Pros:

Posizione in pieno centro di Burton on Water, paesino ameno delle Cotswolds. Albergo pieno di fascino e storia. Camera ampia, molto affascinante nel sottotetto, arredata con gusto. Bagno adeguato. Colazione molto buona con prodotti freschi (pure i succhi di arance e mele erano spremuti al momento), tutto fatto al momento con cura. Personale estremamente gentile e disponibile. Abbiamo pure cenato e lo consigliamo vivamente. Posteggio ampio con ricarica per macchine elettriche. Terrazza esterna con servizio bar ideale per aperitivi! Bravi!

Cons:

Niente

2026-08-16 via Nuitee
N
Nathan solo_traveller au
10
Perfectly central Bourton on the water location and free parking was very handy too. Had a fabulous time here!
Pros:

Great location and beautiful property with lots of Cotswold character.

Cons:

Nothing to not like!

2026-08-15 via Nuitee