Best Western Plus Angel Hotel

Hotels
Best Western Plus
7.8 (1520 reviews)
8 Market Place , Chippenham , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Sewage smell in one room
High parking charges

Categories

Cleanliness
6.55
One review mentioned a room that had a sewage smell.
Service
8.55
Multiple reviews praise the staff for being friendly, helpful, and professional.
Location
8.55
Hotel is centrally located with easy access to transport and attractions.
Room Quality
7.55
Rooms are described as spacious and comfortable, though one had a sewage issue.
Amenities
8.05
Amenities included a comfortable bar and options for activities.
Value for Money
7.05
Pricing is considered high, but many felt worth the experience.
Food and Beverage
8.05
Food quality and breakfast received positive mentions.
Overall Experience
8.05
Overall very positive experiences reported, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:37

Property Description

Historic Charm and Modern Comforts

Luxurious Amenities

Convenient Location

Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.

Book now and create unforgettable memories at the Best Western Plus Angel Hotel.

Important information:

Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 1520 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 8.05
O
Oliver couple de
5
2026-07-14 via Nuitee
M
mark solo_traveller gb
5
Disappointing
Cons:

Reception poor; staff just didn’t really care.
Arrived 9.10pm after long journey. No food at all available. Advice as to where to eat was very poor
No air conditioning in stiflingly hot room.

2026-07-14 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

A nice hotel I loved the courtyard garden

2026-07-13 via Nuitee
A
Ainsley solo_traveller gb
5
Sweat box in an old building that time is almost forgetting
Pros:

Good location, friendly staff, nice courtyard.

Cons:

Old building, rabbit warren of stairs. Ridiculously hot and no air conditioning

2026-07-13 via Nuitee
V
Victoria solo_traveller gb
10
2026-07-12 via Nuitee
A
Alan Le Page family_with_children gg
8
Had it been a little cooler or the room had A/C i would have rated it 5star
Pros:

Very nice Hotel, great location, plenty of on site parking but could do with a little more information on how to locate the parking site. Breakfast was really good and the Garden area was very nice.

Cons:

With the current climate changes Air conditioning should be considered. The room was extremely warm and the fan supplied didn't really have much effect

2026-07-12 via Nuitee
S
Sarah extended_group gb
8
Comfortable and convenient hotel in the centre of town.
Pros:

Town centre location, but wasn’t noisy at night. Large, comfortable rooms. Off-street parking connected to hotel - particularly useful as we had accessibility needs.

Cons:

Directions to parking were only provided after arrival, would have been easier to go directly there.

2026-07-11 via Nuitee
M
Mark solo_traveller gb
7
Pros:

Good location, easy to park, comfy bed, helpful staff, reasonable space in room ( we have had more space on previous visits on the same class of room )

Cons:

The room was quite awkward with low beams, the shower sideways onto the bath wasnt great. Breakfast wasnt the best we have had , coisants were not fresh, very limited choice of fruit. Didnt try the cooked...too hot!

2026-07-09 via Nuitee
J
Javier couple es
7
Pros:

Bien en general la recepción bien

Cons:

Me hicieron pagar la cena antes de servirmela eso me molestó

2026-07-09 via Nuitee
R
Richard solo_traveller gb
5
Pros:

Good room. Hotel is lovely building

Cons:

I thought for the price there might be air con in room.....Hard to keep room cool, even with fan on.
Was hoping car park would be free unclear on Booking.com.) Breakfast a bit expensive, and not great (orange juice from concentrate? Coffee from auto machine

2026-07-08 via Nuitee
J
Jonathan solo_traveller gb
9
Well worth the money
Pros:

Great location, comfortable and quiet. Very capable and friendly staff

Cons:

Car park expensive for guests

2026-07-07 via Nuitee
I
IAN couple gb
9
We had a great stay
Pros:

Great stay the staff were fantastic

Cons:

Great location

2026-07-07 via Nuitee
P
Ping couple gb
8
Pros:

The hotel is located in the city centre, making transport and getting around very convenient. The room is quite spacious, but compared to the hotel’s facilities and comfort level, the weekend price is really a bit expensive!

2026-07-06 via Nuitee
F
fran solo_traveller gb
7
Pros:

Appearance with courtyard and old building blended with new felt like being abroad.

Cons:

Room smelt horrible but aired it and once personal fragrances used, we didn't notice.

2026-07-06 via Nuitee
M
Malcolm solo_traveller gb
8
Regret not discovering it before on town stays
Pros:

Right in the centre of local amenities.
Near the station
The architecture, & Decor
Staff were friendly, polite, & helpful

Cons:

N/A

2026-07-05 via Nuitee
D
Donna solo_traveller gb
10
Fantastic
Pros:

Clean. Spacious. Comfortable. Asked for a ground floor room situated close to designated smoking areas due to mobility issues and the room was so perfect I could of literally climbed out the room window into the smoking area

Cons:

Nothing.

2026-07-05 via Nuitee
S
Sarah family_with_children gb
4
2026-07-05 via Nuitee
L
Laura couple es
10
Excellent choice
Pros:

Excellent value! Great location, very comfortable and convenient. We loved the spacious, well-equipped room and the patio. Lovely breakfast.

2026-07-04 via Nuitee
N
Narjit couple gb
2
Cons:

I stayed at the Best Western Angel Hotel in Chippingham on the 27th of June for one night. Upon arrival, a staff member was helpful in giving us initial directions, but her instructions were a bit confusing, and she didn’t smile much, which made it awkward to ask for clarification. After parking, we had to wheel our suitcases about 20-30 yards through the garden area to reception and once inside, there were a couple of steps, so we had to lift them then all the way back then to our room. The room was on the ground floor and, while okay, it was quite dated. The windows could open wide with no safety locks, so we felt a bit unsafe. There was no air conditioning, just a fan which made a clicking noise when it turned, so at night we had to keep the fan locked on still (no rotating) it was a very hot day. In the morning, after I showered, my cousin was mid-shower when the water pressure dropped completely—she couldn’t rinse out her conditioner. Overall, it was a bit of a letdown, especially given the heat and basic safety expectations.

2026-07-02 via Nuitee
J
Jeremy solo_traveller gb
9
Very pleasant work stay. Great location and well equipped.
Pros:

Location and facilities

Cons:

Expensive @ £179

2026-07-01 via Nuitee