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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Snack bar
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Heated pool
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Indoor pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Luxurious Amenities
Convenient Location
Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.
Book now and create unforgettable memories at the Best Western Plus Angel Hotel.
Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 5 per day.
Location
Guest Reviews
Excellent value! Great location, very comfortable and convenient. We loved the spacious, well-equipped room and the patio. Lovely breakfast.
I stayed at the Best Western Angel Hotel in Chippingham on the 27th of June for one night. Upon arrival, a staff member was helpful in giving us initial directions, but her instructions were a bit confusing, and she didn’t smile much, which made it awkward to ask for clarification. After parking, we had to wheel our suitcases about 20-30 yards through the garden area to reception and once inside, there were a couple of steps, so we had to lift them then all the way back then to our room. The room was on the ground floor and, while okay, it was quite dated. The windows could open wide with no safety locks, so we felt a bit unsafe. There was no air conditioning, just a fan which made a clicking noise when it turned, so at night we had to keep the fan locked on still (no rotating) it was a very hot day. In the morning, after I showered, my cousin was mid-shower when the water pressure dropped completely—she couldn’t rinse out her conditioner. Overall, it was a bit of a letdown, especially given the heat and basic safety expectations.
Location and facilities
Expensive @ £179
The location in the centre of Chippenham and the courtyard garden. As there was a heatwave at the time of our stay, there was a nice touch of free water made available to passersby. The Receptionist (Sherri) was exceptional in the face of a difficult morning.
I had expected a characterful propery based on the photo's on Booking.com. Instead, our room was in a seperate building overlooking the car park which could have been any bland corporate hotel room anywhere. The windows were not clean and the window frames were in serious need of maintenance. In addition, it was stifling hot (see above comments re heatwave) and although a fan had been provided, for this price I would have expected airconditioning. On our final morning there was a problem with the water supply meaning we could not shower or use the bathroom at all (for which a 20% refund was given on one night of our stay). Breakfast was a very average buffet, the dining room boring and gloomy with unwashed windows.
The staff were nice, the room was clean and on ground floor for my disabled husband.
For a disabled room the wet room was ok but you had small low chairs in the room my husband had to sit in his wheelchair for 2 nights. Not acceptable. You need a tall chair with arms to help people who struggle to get up and sit down.
Everything
Nothing
Petit déjeuner mesquin
Des fêtes ont été organisées tard le soir faisant un bruit infernal dans un hôtel où il n’y a meme pas de double vitrage et où les murs sont fins comme du papier à cigarette .
Salle de bain archaïque
Je rajoute un très mauvais rapport qualité /prix
The lower floor and gardens are well thought out and an attractive area.
Rooms in the older section of the hotel are dated and have poor ventilation.
Take care you register your car! This place is in need of an overhaul, not just the building but the management too.
Staff are only as good as their training. Not to be blamed for their inability to do their jobs, as they are not trained. Shame on you management.
The restaurant was near empty in a town that was rammed. Every other restaurant was booked out.
Make sure you take all your belongings. Within a half hour of check out, forgotten items in a drawer had gone missing!
Great staff , friendly and meal was very nice
Swimming pool
Coat
Good location. Helpful reception staff.
Easy parking.
Swimming pool.
We were put in the old building, 2nd floor up, but when we entered the room, it was small, cramped, smelt and we couldn't even open the window....bearing in mind it was 34 degrees and we had a dog. She panted as soon as we walked in. I asked to change and was given a ground floor room in the new part of the building. This was much bigger and cooler, and had a fan....a godsend! The receptionist was great ang helpful. Room 105 was very noisey though. Next to the main door and another main door to the other block! Both spring back!! Just a warning.
Excellent location, comfortable big room, helpful staff, good breakfast
Nothing. in the middle of an exceptional heatwave would have loved aircon, but they did provide a fan
Awesome location. Literally is THE CENTER of the town. The car park was very good value for money at only £7.50 for 24 hours. Room was ok. It's a three star hotel that is also trying to be a restaurant, pub and community hub by the looks of things. Overall, chippenham isn't well served for hotels - so this is probably about what you'd expect. Not amazing but not terrible either.
The room was in a separate side building, had to walk through a beer garden to get to it - bit weird but, not terrible. It could have used a bit of a repaint and new windows. Bit tired and old fashioned. Holes in skirting boards, marks on the door. Wish it had a fridge. The lack of aircon was brutal though. There was a good fan, which I was glad of because it was 25 degrees when we stayed - but any hotter than this and I can tell it'd get uncomfortable at night. Bit pricey for what it was - but it was the last room available and there was a folk festival event on which I think jacked the price a bit.
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