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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Heated pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Japanese garden
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Luxurious Amenities
Convenient Location
Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.
Book now and create unforgettable memories at the Best Western Plus Angel Hotel.
Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Public parking is possible on site (reservation is not possible) and costs GBP 5 per day.
Location
Guest Reviews
Location great - in the centre of town. Simple standard room but clean and very comfortbale bed. Good linen. Parking is £7 for overnight stay, which is reasonable for centre of town. Pool area looked clean and was mostly empty.
Receptionist not very welcoming. Quite grumpy and felt like we were putting her out when we checked in.
Location
Nothing
Location in the centre of town is great.
The courtyard is very pleasant to sit in.
Management blamed inexperienced staff for some of the issues we encountered. We feel this was unfair on them. They clearly had not had the training and supervision from management to do their jobs.
Very evident was in the bar/dining areas. Due to large events in the area, the hotel was at full capacity. However, the bar and restaurant were very quiet. We were still on two nights of our three nights of our stay turned away from ordering food. Firstly rudely told, despite, observing others ordering and being served food in the lounge, we could not eat in there....there were menus on the table. The second night that they had stopped serving.
Although the manager pursued us as we walked towards a very busy but welcoming and accommodating restaurant metres from the hotel to apologize to us by blaming his staff, the whole experience left us very disappointed.
The room was ok. A cleaning issue resolved quickly but it was tired, in need of fundamental maintenance, the windows rotten, the floor in the shower felt unsupported when standing in the shower. The bed had been badly fixed at some stage too.
Everything
Nothing
Location
Light coming into bedroom from windows and under the door.
It's too expensive for what you get. The property needs some upgrades but all and all it's a good hotel for a night or 2.
La habitación espectacular y el desayuno y la cena también
Central location
Cost
The staff were extremely helpful and the location of the hotel was very convenient for us. Beautiful building and lovely garden area too.
I liked the room, which was huge, both bathroom and actual room.
Staff has been lovely, I ve asked for an early check in because my best friend was getting married at 12 and didnt have a place to change; I let them know and they managed to check me in at 10.30 which has been an absolute blessing.
Everything was perfect.
No elevators so it is a little tricky to carry your stuff up and down those steep stairs.
Some dust on the window curtains.
The whole room is kind of dark and has just a small window I had to close because of construction workers on the opposite building
The room size was good, but that's about it.
Where to Start? The room was dirty, paint was flaking, and the general level of cleanliness was quite poor. We booked a superior room as this was a weekend getaway with the wife. The room was bigger - that was it! There was no chest of drawers to put clothes, just one tiny wardrobe. The Fitness Centre was very very limited 5 rusty machines and that was it. The much vaunted swimming pool is tiny, and most of the time it was full of children. The breakfast was poor and tasteless, and the food was recycled from the day before, stale pastries and a very limited selection. The most annoying thing was that we had to pay an additional £15 for the car park (on top of the £185 per night) which on the first evening was full due to a function. They agreed to refund the car park - but this didn't happen. Very disappointed with this hotel - don't bother staying there are much better options in the area.
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