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Facilities
Property facilities
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Meeting rooms
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Fireplace in lobby
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Picnic area
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Elevator
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Conference space
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Fireplace in lobby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Meeting rooms
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Tours/ticket assistance
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Braille or raised signage
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Snack bar/deli
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Turkish bath/Hammam
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Free self parking
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Banquet hall
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Food and water bowls
Review Highlights
Categories
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Property Description
Luxurious Spa Services
Indulge in massages, body treatments, and facials to relax and rejuvenate.
Delicious Dining Options
Enjoy a meal at the Courtyard restaurant with garden views, or savor drinks at the bar/lounge.
Convenient Amenities
Benefit from complimentary Wi-Fi, a cozy lobby fireplace, and assistance with tours and tickets.
Unwind in rural tranquility at Best Western Brome Grange, near Diss Golf Club. Book now to experience a serene getaway.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Property Policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Pets
Pets allowed
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General
Professional property host/manager
Property policies
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Pets
Maximum number of pets per room 2
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Pets
Pets allowed
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
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Pets
Service animals are allowed
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
персонал очень любезный и отзывчивый
отсутствие тапочек в номере
All the staff I spoke to were very friendly, helpful and attentive. Especially the lady who served us in the breakfast room. Nothing was too much trouble!
The king-size bed in my room seemed to have been a mega size bed. Not seen a bed this huge before and it was super comfy.
I was a bit surprised on pulling back the quilt, to find a small hole in the sheet (size of a cigarette burn or from the washing machine) and dirty scruff marks. As these were below the pillow they stood out.
There was a piece of skirting next to the shower cubicle that was loose and either needs replacing or repairing. Also it looked like the vinyl around the basin has become unstuck and is sticking up. Looked very unhygienic.
Very friendly staff, (Kelly) comfortable room, good wi fi, excellent breakfast
Weak shower, lighting not very effective
it was mediocre to say the least . grumpy staff who really didnt want to be there
we enquired if the room had a fridge before we set off and we were told it did. We need a fridge for temperature relaint medicines. There wasnt a fridge which we found to be annoying to say the least
Excellent friendly and efficient hospitality staff. Very rare these days!
Not that I didn’t like it - mattress needed some toppers in as was too firm for me. Hotel arranged quickly and had good sleep. Thanks .
Breakfast was cold
Rooms are tired and badly in need of repair, especially the bathroom.
Air con not working
Lifts not working
Fairly well equipped. Breakfast sausages were excellent.
I travel a lot and this is one of the worse places I've stayed in.
The staff seemed poorly trained. Bar being manned by one person, who was running about all over the place which mean long waits.desser was served without spoons and we had to wait 15 minutes to find someone. The poor guy was taking a large order but I should have been able to find someone else or help myself.
The breakfast server was surly and rude. It was a buffet and she told me I "could have asked", in a strongly negative tone suggesting I wasn't allowed to touch the coffee pot. But it was a buffet, so I expect to serve myself, no problem. But her attitude made it so. We were not the I ly party who thought she was rude. On our table there were 7 cups for a table for 4, and one place had nothing but knives and a spoon. No teaspoons available for the coffee without asking. Others who joined me got coffee without milk and no spoon. So why not let us serve ourselves if you're it doing anything? The scrambled egg was basically a mashed omelette.
The place had a lot of flies about. Especially in the bar. The music was absolutely awful muzak-style corporate rubbish. The bedroom (28) had mound in the shower cubicle and around the frame. The floor is warped by the shower. The sink shoots water out onto the floor or down you if you're not careful.
Overall, staff too casual and not enough training on how to work with customers. .
Location and appearance
Shower was functional but broken on the handle . Was super hot throughout the night (we did go on a hot night though )
It catered for our needs with 2 small dogs. Clean and the biggest white bath sheets. Beds comfortable.
The receptionist was lovely on arrival, very friendly and helpful. Bar staff and breakfast staff smiley and welcoming.
The main bar area was in need of a update, chairs very worn and grubby.
26 years ago we stayed here we stayed here for our Wedding Night and had a lovely experience and was hoping for the same especially as it was a couple of days before our anniversary.
Check in was 3p. We arrived at 3.30 got our roo. Card and the room hadn't been cleaned from the last occupants. A cleaner came up to us to say they hadn't got round to cleaning. Fortunately a family member lives a few miles away so we went to visit, so they had time to clean our room and a couple they had to do before ours.
The rooms are a good size though very dated and tired
The food was inedible, we witnessed lots of good hygiene violations and was unable to eat anything. The staff were dismissive, they seemed very short staffed.
Great value for money and nice staff, especially Lee the bar manager
Wi-Fi wasn’t working on my last stay which meant no TV or card payment
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