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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Free WiFi
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24-hour front desk
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Luggage storage
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Wheelchair accessible
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Elevator
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Fitness facilities
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Porter/bellhop
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Full-service spa
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Internet access in public areas - high speed
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Meeting rooms
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Smoke-free property
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Wedding services
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Wheelchair accessible parking
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Conference center
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Snack bar/deli
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Free self parking
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Housekeeping on request
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Banquet hall
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Well-lit path to entrance
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Stair-free path to entrance
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Pool hoist on site
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Discover an oasis of relaxation and elegance at Best Western Plus Bentley Hotel & Spa, your premier destination in Lincoln.
Unwind at Our Full-Service Spa
Indulge in rejuvenating massages, body treatments, and facials that replenish your spirit. Our serene spa atmosphere invites you to escape the everyday hustle and rejuvenate your senses.
Exquisite Dining at La Casa
Savor Mediterranean cuisine at our acclaimed restaurant, La Casa. Whether dining in or enjoying room service, every meal promises a delightful culinary experience. Don’t miss our full breakfast options to start your day right!
Convenient Amenities for Business and Leisure
With a 24-hour front desk, complimentary Wi-Fi, and a well-equipped conference center, we cater to all your needs. Enjoy stress-free parking and unwind in spacious air-conditioned rooms designed with your comfort in mind.
Book your stay with us today and experience the perfect blend of luxury and convenience!
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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Guest type
Essential workers only - NO
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Covid
Property does not offer onsite COVID-19 testing
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Location
Guest Reviews
Sadly, there weren’t really facilities that other than the gym as the pool and hair salon area is all closed off, however once these reopen this is a great Hotel for stopping off or business, it’s right on a very busy junction roundabout and rooms are either noisy or dark. I can’t really see it as a holiday Hotel. A massive shout out to Katy in Reception who was so kind when we had to change our caravan plans to stay at the hotel due to the very hot weather. Difficult when travelling with animals. She was so friendly and helpful with local tips - a real asset to the chain .
If travelling with dogs , recommend Whisby nature reserve ( just park on road near car park which shuts at 6pm ) a beautiful walk around the lake
As I said, it’s hard to say as most of the facilities I’ve shut until 2027. Breakfast was mainly unappetising. however the lady who was working on her own there was doing a great job ; they made me eggs to order and a vegetarian sausage , but the quality of everything else was pretty poor.
We couldn’t go in the main restaurant in the evening because we had a dog so we went to the martini bar, not very aptly named as when we requested a cocktail they didn’t serve any. Draft Aspalls cider was nice.
Home-made pizza ordered was pretty vile, though the base was proper dough , not a ready made base , it had to be sent back as it was not only burnt on the bottom but the cheese was rank and not mozzarella- more like a mix of cheap ready grated cheddar and something unidentifiable , at £14 for a pizza, you don’t expect that.
As a replacement we had sweet potato and Butterbean curry which was very nice as a vegetarian option, but £18 for a veggie main course is again not value at all.
There are quite a few other places to eat in the nearby area so the Hotel really needs to up its game in terms of the quality of the individual produce that’s bought in order to make the food. The chefs were doing a great job but they can’t do a better job without better produce.
AC in room 102 was good and quiet , AC in 246 worked but was so noisy like something from Moscow Cold War - however it worked which was what we needed .
Lifts also out of order . Stupidly long walk for a disabled person to room 246.
The hotel was okay. nothing to write home about. Breakfast was average
Air conditioned and friendly staff
The tv series was broken, beds were a bit too soft
Fabulous
Everything was great
Staff were lovely and so helpful, ive broken my foot and was on a 2nd floor room but without hesitation staff offered to move us to a ground floor room, all staff Couldnt have been more helpfull.
My partner and I where extremely pleased with every asspect of our stay the room was comfortable and clean we both very much enjoyed the relaxed and friendly atmosphere the staff where lovely and the food was delicious we also brought 2 dogs with us on the our stay and they where looked after to
Nothing to complain about at all
good food
We were excited about at last finding a hotel in the UK with a lift. But the lift was broken and not working.
Excellent breakfast. Good accessible facilities .
The accessible room being so far away. It was the end room! We managed but one nearer would have been better.
The staff and location x
Dinner was ok reasonable price.
breakfast wasnt that good been left for some time even though we were there early on.
Night staff refused to open bar even though it was not late he sat there watching football
The room was clean and the bed was very comfortable. Hotel easy to find
Nothing
Location good ,staff great. Cleanliness not good hotel looks very tired
Friendly staff
N/A
On a very hot day, the reception and function rooms were very cool. The bedroom was also very cool.
The quality of the buffet at night was great, and breakfast on Sunday morning was brilliant.
The lifts were out of order, and our room was a long walk on the second floor. To be fair, the receptionist dif say that if it was a problem, she could look for another room, but I didn't want to make a fuss and I knew a lot of our extended family were staying.
I realised that I shoild have asked for another room, but that was my fault.
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