Raeli Hotel Luce

Hotels
7.7 (1416 reviews)
Via Magenta 34 , Rome , IT
+39 06 9799 6491

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location near Roma Termini
Helpful, polite reception staff
Several guests report clean/comfortable rooms
Abundant/good breakfast (for many guests)
Free luggage storage service
Cons:
Inconsistent cleanliness (rust, worn towels, dirty walls reported)
Rooms dated, small and poorly maintained (small showers, broken doors)
Bed sometimes two singles pushed together (ridge)
No on-site restaurant
Inconsistent breakfast staff attitude; some guests felt unwelcome
Concerns about neighbourhood safety at night reported by one guest
Complaints about misleading star rating / privacy/security concerns in one review

Categories

Cleanliness
5.8
Mixed reports: several guests praise perfect/very good cleaning, while others report approximate cleaning, rust, worn towels and dirty walls—overall leans negative.
Service
8.5
Mostly positive reception staff described as polite, helpful and accommodating; some reports of indifferent breakfast staff and lack of follow-up from management, but overall service sentiment is favorable.
Location
9.8
Consistently praised: ideal position (about 60 seconds from Roma Termini) and well-located for train access; location is a clear strength.
Room Quality
6.4
Rooms described as small, dated, poky and with small showers or broken doors; a few guests found rooms comfortable, but overall room quality is below expectations.
Amenities
7.5
Limited amenities noted (no restaurant reported) but some positives such as free luggage storage; amenities are adequate but not extensive.
Value for Money
7.5
Mixed: some guests feel the hotel does not deserve its star rating and cite degradation, while others accept it for the convenient location—value is moderate.
Food and Beverage
8.2
Breakfast receives mixed but generally positive comments: several guests praise an abundant, quality breakfast, though some describe it as poor or staff as unenthusiastic.
Overall Experience
7.9
Overall a mixed experience: excellent location and generally helpful staff offset by cleanliness and room-quality issues; some guests would return, others strongly dislike the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodations
The 4-star Hotel Luce, part of the prestigious Raeli Hotels Chain, boasts classic-style rooms featuring modern amenities like air conditioning, LCD TV, and a safe for your convenience and comfort.

Convenient Location
Situated a mere 150 meters from Rome Termini Station, Hotel Luce offers easy access to transportation, allowing you to explore the city effortlessly. With the Metro nearby, iconic landmarks such as the Trevi Fountain, the Coliseum, and the Spanish Steps are just a few stops away.

Exceptional Service
Enjoy round-the-clock assistance from our dedicated staff at the reception, ensuring that your needs are met promptly and efficiently.

Experience the perfect blend of luxury, convenience, and top-notch service at Hotel Luce. Book now for an unforgettable stay in the heart of Rome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1416 reviews
Cleanliness: 5.8
Service: 8.5
Location: 9.8
Room Quality: 6.4
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8.2
Overall Experience: 7.9
A
Alvaro • couple • es
10
2026-11-05 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-11-04 • via Nuitee
D
Daniela • couple • ch
6
Pros:

Das freundliche Personal

Cons:

Das alles veraltet war

2026-11-03 • via Nuitee
P
papanastasiou • extended_group • gr
9
ΟΛΑ ΗΤΑΝ ΠΑΡΑ ΠΟΛΥ ΚΑΛΑ ΤΟ ΣΗΜΕΙΟ ΜΕ ΠΡΟΣΒΑΣΗ ΣΤΟ ΙΣΤΟΡΙΚΟ ΚΕΝΤΡΟ ΚΑΙ ΤΟ ΒΑΤΙΚΑΝΟ
Pros:

ΟΛΑ ΗΤΑΝ ΤΕΛΕΙΑ ΤΟ ΣΗΜΕΙΟ ΔΥΠΛΑ ΣΤΟΝ ΣΤΑΘΜΟ TERMINI , METRO, ΛΕΩΦΟΡΕΙΑ ΚΟΝΤΑ ΣΕ ΕΞΙΟΘΕΑΤΑ ΚΑΙ ΕΣΤΙΑΤΟΡΙΑ ,ΠΟΛΥ ΚΑΛΗ ΣΥΝΕΝΩΗΣΗ ΣΤΑ ΑΓΓΛΙΚΑ ΦΙΛΙΚΟ ΠΕΡΙΒΑΛΟΝ ΑΡΚΕΤΑ ΚΑΛΗ ΤΙΜΗ ΤΟΥ ΞΕΝΟΔΟΧΕΙΟΥ Hotel Raeli Hotel Luce ΓΙΑ ΡΩΜΗ

Cons:

ΟΛΑ ΗΤΑΝ ΠΑΡΑ ΠΟΛΥ ΚΑΛΑ ΑΝΑΜΕΝΟΜΕΝΟ ΤΩΝ ΠΡΟΣΔΟΚΙΩΝ

2026-11-02 • via Nuitee
E
ENZO JUNIOR RICCI • couple • it
10
Pros:

Ambiente

2026-11-02 • via Nuitee
A
Abir • couple • pt
7
2026-11-01 • via Nuitee
H
Harris • couple • gb
9
Convenient, comfortable, clean- would stay again!
Pros:

Really nice little room for our stay in Rome. Staff were so helpful and room was comfy.

Cons:

A very slight issue, the double bed is two singles pushed together so there’s a bit of a ridge in the middle- probably could be solved with a mattress topper, but a really tiny gripe about an otherwise fab hotel.

2026-10-31 • via Nuitee
H
Hermann • couple • de
7
2026-10-31 • via Nuitee
T
tiziana • couple • it
10
Un posto dove tornare
Pros:

Ottima posizione, camera silenziosa, ottimamente pulita. Ampia variegata colazione di qualità. Ottimo.il servizio gratuito deposito bagagli

Cons:

.

2026-10-31 • via Nuitee
J
Jeanette • solo_traveller • au
4
Great helpful friendly staff but accomodation not deserving of the stars allocated.
Pros:

The staff at reception were polite and accommodating. The breakfast was very nice, with lots of fresh products and lovely staff. The rooms were small and poky. No views and not very well maintained. The walls had scrapes and marks everywhere in the halls and rooms. It was also dark and dingy. The shower was really small with flimsy, broken doors.

2026-10-31 • via Nuitee
S
Stefania • couple • it
5
Pros:

Posizione, a un minuto a piedi dalla stazione Termini.
Colazione, abbondante.
Cameriere, gentili.
ragazzi/a alla Reception, gentili.

Cons:

Hotel datato; il letto, per essere una camera matrimoniale standard, veramente piccolo per essere matrimoniale; doccia piccola; la tavoletta del wc si muoveva; pareti sporche.

2026-10-30 • via Nuitee
G
Giuliano • solo_traveller • it
9
Perfetta la posizione, ottimi i servizi
Pros:

Posizione indubbiamente perfetta, a 60 secondi netti da Roma Termini. Colazione dolce abbondante ed ottima.

Cons:

Struttura un po' datata

2026-10-30 • via Nuitee
A
Adam • couple • gb
8
2026-10-29 • via Nuitee
L
Lattanzi • solo_traveller • it
8
sodisfatto
2026-10-29 • via Nuitee
M
Maria Carmela • solo_traveller • it
1
Assolutamente mai più
Pros:

La gentilezza dei due Receptionist

Cons:

La pulizia che era molto approssimativa, tutto arrugginito, rotto, scomodo. Le cameriere alla colazione sono scocciate, sembra quasi di essere sgraditi. La prima sera, avevo dimenticato la scatola vuota del cavetto del cellulare sul tavolino della reception, la sera dopo era ancora lì, l ho tolto io stessa! Asciugamani lisi. La colazione penosa non all'altezza di un 4*. Ho chiesto più volte di parlare con il direttore, e non per collaborazione commerciale, come viene indicato nella risposta, ma solo per poter esporre le problematiche in via collaborativa tra colleghi, e, nonostante sia rimasta 3 giorni, non ho avuto alcun riscontro, questo, a mio avviso mostra la mancanza di cura del cliente. Sono una professionista e non vado a proporre la mia collaborazione porta a porta, era solo un consiglio gratuito! D'altronde dalle foto si vede lo stato di degrado della struttura. Indicare poi come punto di forza la posizione mi sembra una forzatura, visto che si trova vicino alla stazione termini, ed ho evitato di uscire di sera in quanto quartiere non sicuro! Ho ritenuto di dover fare delle precisazioni, visto la risposta ottenuto, ed anche per questo abbassato la votazione.

2026-10-29 • via Nuitee
A
Atif • couple • pk
4
Only location was ok rest all below average
Pros:

Location

Cons:

Below average cleanliness, average staff. No restaurant

2026-10-25 • via Nuitee
G
Gabriella • family_with_children • it
9
Pros:

Casa nuova, pulizia perfetta, posizione per noi congeniale. La signora è stata gentilissima

2026-10-24 • via Nuitee
L
Laurent • couple • fr
9
Court sejour dans hotel propre
Pros:

Hôtel propre bien situé pres de la gare et au centre

2026-10-21 • via Nuitee
G
Gaetano • solo_traveller • it
7
.
Pros:

.

Cons:

.

2026-10-20 • via Nuitee
G
Gulnur Myrzabayeva, Marat • couple • kz
3
I was filmed twice as a sum. Upon arrival, they said to be the foessel to another 4 star arhimed hotel. It turned out to
Cons:

I was filmed twice as a sum. Upon arrival, they said to be the foessel to another 4 star arhimed hotel. It turned out to be a hotel near, but does not meet 4 stars. the old. One sum did not return.

2026-10-19 • via Nuitee