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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Parking garage
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Pool bar
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Pet bowls
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Mobile app for room service
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience bespoke luxury with custom metalwork details in every room, floor-to-ceiling windows, and open air balconies offering stunning views. Relax in glass-enclosed rainfall showers for the ultimate indulgence.
Culinary Excellence
Indulge in a culinary journey curated by award-winning chef Andrew Carmellini, featuring three distinct concepts. Enjoy in-room dining options and poolside menus at The Vale, promising a gastronomic adventure.
Artistic Ambiance
Immerse yourself in a creative atmosphere surrounded by art at every turn. Admire the lobby adorned with artwork by Brooklyn-based artist Marela Zacarias, while the entire property showcases pieces from talented local artists.
Experience luxury, culinary delights, and artistic inspiration at The William Vale. Book your stay now for an unforgettable experience!
Pool reservations are required for pool access, and can be made by contacting the property by email.
Children can only use the pool from 08:00AM to 12:00PM.
Please note seasonal pool closure, Sept 8, 2025 - May 1, 2026Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible on site (reservation is not needed) and costs USD 50 per day.
Location
Guest Reviews
Beautiful location
Lack of attention to detail. Not enough towels, only 1 robe and bathroom vanity was chipped and falling apart.
The location was great and the hotel kind of reminded me of a vacation resort. My friend even said it smelled like vacation lol. I loved the room. It was spacious compared to most. The balcony was a nice size with an amazing view. The shower was big and the bed was very comfortable.
My only complaint is that the tv wasn’t working and I called downstairs 3 times with no response. So I left it alone and ended up listening to my Bluetooth speaker instead.
Great location and room was amazing
Expensive, minimal staff and the amenities were mostly closed
Room was spacious and comfortable with an amazing view from the balcony. Hotel is in a great location too.
Staff were a little odd in some respects but might just be differences in US-vs-UK interacting.
N/A
Expire protein bar at the food bar in the room
No comp was offered after showing evidence of the expired protein bar besides a refund on the bar also the pool is like 2 feet deep the experience wasn’t that great
Sleek and elegant
Hopefully, the cleaning team be more mindful about the cleaning process during the peak season
The location is great and the room is very comfortable and has a great view
1. Guest gets only 2 hours at the pool during the stay which was kind of unpleasant surprise. I chose this hotel because of the amenities.
2. During our stay one of the elevators was broken and we didn’t got any solution or compensation
3. Every time we got back to the hotel the doorman isn’t very nice until you showed him that you are a guest of the hotel.
The staff is amazing!!!
Elevators sometimes are slow
Good location
Hotel guests had limited time (2 hours only) at the pool on sun loungers which is really disappointing. This is because The William Vale sells the sun loungers to outside guests - meaning hotel guests don’t get priority. To use the sauna is also an extra fee. Everything is an extra fee.
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