Home2 Suites by Hilton Tallahassee State Capitol

Very nice

Suite had everything you need to be comfortable.

Location

This is my go to hotel for Tallahassee. Conveniently located but the best part is the staff. Kudos to Richardo and Serena for ensuring that every stay is the very best it can be. I rarely have any issues, but when I do, they are quickly remedied to my satisfaction. Richardo even greets me by name when I arrive for the week. Keep up the good work and I will see you soon.

Our room was not clean. it was dirty. The floor was slick when we entered the door into the kitchen area. The refrigerator was rusty and the finish was off. The bathroom had hairs in the bathtub and on the floor. The matress is completely worn out and the whole bed squeaked. The sofa in the main room is worn out and the mattress on that was absolutely filthy. When we pulled the sofa bed out, there were hair ties and a bottle of lotion. Go elsewhere. This place needs a thorough cleaning and new furniture all around. Housekeeping is severely lacking here.

The pool area

Breakfast was very good

Location to FSU Campus.

Close to FSU while attending orientation

We stayed for one quick night during a family road trip with a stop in Tallahassee. I booked with reward points because I'm a frequent business traveler and usually have good experiences with Hilton properties. We requested adjoining rooms when we booked because of our 2 teenage children who were traveling with us. We were not told until checking in at 7:00 p.m. that the request could not be accommodated -- when it was too late to cancel or go get another hotel. Not only were the rooms not adjoining, they were more than 20 rooms apart and on opposite sides of the building. I felt nervous allowing my kids to stay so far from us and called the front desk to see if there were any closer options. The front desk clerk said they were completely sold out and he would have the manager contact us and at least refund some of the points I redeemed for the reservation, but the manager never reached out.

The rooms themselves were just ok and in need of an update. The floor and appliances were all "cleaned" with something filmy and waxy so they did not feel or look clean. Housekeeping seems inattentive: there was a wad of hair on the floor in the bathroom when we arrived and stains on one of the bed sheets. Both beds in our room were creaky and had almost no support. If we had been planning to stay more than one night or had arrived earlier in the day we absolutely would've asked for a refund and found a different hotel. As it was, we just toughed it out. Breakfast options were minimal and disappointing, we opted to leave earlier to buy breakfast nearby instead. If they had given us the adjoining rooms, or if the manager had called to apologize and at least give us some points back, I would've given this hotel 3 or 4 stars overall - but the lack of customer service was frustrating.

Not much