Mercure Cayenne Royal Amazonia

Hotels
•
Mercure
8.3 (210 reviews)
45 Rue de l'ara bleu , Cayenne , gf

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good service
Nice location
Comfortable beds
Cons:
Cleanliness issues
High price for breakfast
Noise disturbances

Categories

Cleanliness
7.38
Some reviews mention the hotel needs to be cleaner and better maintained.
Service
9.35
Generally positive sentiment towards the staff, with some exceptions.
Location
9.39
Good location with nearby restaurants and safety mentioned.
Room Quality
7.84
Some rooms are described as worn and lacking soundproofing.
Amenities
8.37
Amenities are appreciated, but issues with the pool and room comfort were noted.
Value for Money
7.33
Not considered good value for money by some guests, especially regarding the breakfast.
Food and Beverage
7.88
Breakfast quality was criticized; however, the sushi bar received praise.
Overall Experience
8.85
Despite several issues, guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:35

Property Description

Luxurious Amenities and Services

Royal Amazonia in Cayenne offers a luxurious stay with an outdoor swimming pool, fitness centre, and complimentary breakfast. The rooms are equipped with modern amenities like a safety-deposit box, air conditioning, and a flat-screen TV. Suites go a step further with a spa bath for relaxation.

Dining and Entertainment Options

Indulge in a culinary experience at the lounge bar, sushi bar, and gourmet restaurant. Whether you're hosting a meeting or unwinding after a long day, the hotel provides various dining options to suit your mood.

Convenience and Comfort

With laundry services, meeting rooms, and luggage storage available, Royal Amazonia ensures a convenient stay for guests. Additionally, the indoor and outdoor hot tubs offer a relaxing retreat after a day of exploring Cayenne.

Experience luxury and comfort at Royal Amazonia - book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 210 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 7.88
Overall Experience: 8.85
M
May Ha • couple • gf
10
Assez bien
Pros:

Propreté

Cons:

On entend des bruits venus dans les couloirs comme si on fait du ménage pendant la nuit

2026-04-21 • via Nuitee
H
Hortence • couple • nl
7
Heel fijn en wel voor een 3e keer vatbaar. De negatieve punten houden mij niet tegen.
Pros:

Fijne baliemedewerker, ze denken mee. Erg toegankelijke locatie, mooie zwembaden, hele fijne kamers/ suite, gym en alles ziet er netjes uit.

Cons:

Dat er geen koffiemelk / koffie cream en zoetstof op de kamer is. Soms wordt vergeten fles water te zetten en ik heb 10 dagen geen bedverschoning gehad. Het is maar omdat ik dagelijks 2x douch en schoon in bed stap anders was dit een no go voor mij geweest.

2026-04-17 • via Nuitee
S
Sébastien • solo_traveller • fr
7
Pros:

Le calme

Cons:

La balayette des toilettes posée à même le sol .
le toilette en mauvais état au RDC.
Redemander 2 lits simples alors que c'était demandé a la réservation
Obligé de remontrer la facture payée pour justifier du petit dej deja réglé....
Annuler une commande au bar car le serveur a pris son temps pour préparer 4 cocktails (35mn) et enfin 25 mn entre le dernier plat et le dessert.

2026-04-13 • via Nuitee
E
Evelyn • solo_traveller • be
8
Pros:

Mooie propere kamer, lekker ontbijtbuffet, mooie zwembaden, lekker sushi restaurant aan het hotel

Cons:

Lang wachten op drank aan de bar van het zwembad

2026-04-13 • via Nuitee
R
Reine de ma vie • solo_traveller • gf
10
2026-04-13 • via Nuitee
E
Erica • solo_traveller • fr
6
2026-04-13 • via Nuitee
R
Reine de ma vie • solo_traveller • gf
9
2026-04-13 • via Nuitee
B
Bénédicte • couple • bj
9
2026-04-07 • via Nuitee
H
Hortence • couple • nl
8
Goed
Pros:

Schoon ruim en hele fijne bedden mooi en schoon zwembad vriendelijk personeel

Cons:

Ontbijt kan beter, de vitrine kast ruikt niet fris en geen tomaten, sla en komkommer ook geen vis en de broodjes zijn erg hard. Voelt aan als oud brood

2026-04-07 • via Nuitee
R
Rodrique • couple • gf
8
2026-04-06 • via Nuitee
M
Mauricio • solo_traveller • br
10
2026-04-06 • via Nuitee
R
REINE-LYS • couple • fr
9
Pros:

Tout

2026-04-06 • via Nuitee
H
Hdaddou • family_with_children • fr
9
2026-04-05 • via Nuitee
S
Stâar • solo_traveller • gp
10
2026-04-03 • via Nuitee
P
Philippe 97354 • family_with_children • fr
6
Pros:

Le cadre
Le calme

Cons:

Je n'ai pas eu de serviettes de toilette le deuxième jour !
Les grandes portes qu'il faut pousser ou tirer
Le prix astronomique du petit déjeuner (30 euros)
Le bar dans la chambre est vide = il faut faire des courses pour le remplir ?

2026-04-03 • via Nuitee
A
António • couple • pt
10
2026-04-02 • via Nuitee
M
marie claude • solo_traveller • gp
9
2026-03-30 • via Nuitee
C
carole • solo_traveller • fr
8
2026-03-28 • via Nuitee
G
Guylaine • couple • gf
9
Génial
Pros:

Professionnel décoration personnel

Cons:

Je ne dirais pas cela mais certains travaux sont à prévoir pour´les chambres

2026-03-28 • via Nuitee
X
Xavier • couple • fr
8
2026-03-27 • via Nuitee