KL Hotel

Hotels
Independent
7.2 (65 reviews)
Lot 23, Block D, Jati Shophouse, Jalan Jati, Labuan, 87000 , Labuan , MY

Facilities

Health or beauty spa nearby
Carport
Free WiFi
24-hour front desk
Luggage storage
Smoke-free property
Carport
Health or beauty spa nearby
Upper floors accessible by stairs only
Accessible shuttle
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness, but there were minor complaints about specific issues.
Service
8.3
Service was well-received with only a few complaints about specific instances.
Location
8.1
The hotel's proximity to key landmarks and public transport was highlighted by guests.
Room Quality
7.8
Rooms were generally comfortable and spacious, with minor maintenance issues mentioned by some guests.
Amenities
7.2
The provided amenities were satisfactory with the gym and pool receiving positive feedback, while some guests noted the lack of spa services.
Value for Money
6.9
Opinions on value for money varied, with some guests finding the price high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though a few guests suggested more variety.
Overall Experience
8
Most guests had a positive experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-02 01:40

Property Description

Modern Accommodations
Step into the sleek and contemporary KL Hotel, boasting 17 air-conditioned rooms with LED televisions and complimentary Wi-Fi. The private bathrooms are stocked with deluxe toiletries, ensuring a comfortable stay.

Convenient Amenities
Enjoy hassle-free services including dry cleaning, a 24-hour front desk, and luggage storage. Need a caffeine boost? Rooms are equipped with coffee/tea makers for your convenience.

Prime Location
Located a stone's throw away from Labuan's top attractions, KL Hotel is the perfect home base for exploring. Labuan Museum and An'Nur Jamek Mosque are a mere 15-minute walk away, with Financial Park and Labuan International Sea Sport Complex within easy reach.

Indulge in comfort and convenience at KL Hotel. Book now for a memorable stay in Labuan!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 65 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
N
Noah partner
10
Pros:

All good but i guess the water heater isn't hot or not working.? Thank you.

2025-06-30 via Nuitee
G
Gabriel
8
Pros:

The place is strategic and ideal budget hotel

2024-01-29 via Nuitee
B
Barry family
2
Pros:

they are more trust their careless housekeeping than their customer...

2023-11-28 via Nuitee
G
Gabriel
8
Pros:

The place is good but need more transport in the area

2023-11-21 via Nuitee
F
Fai Min
8
Pros:

Power supply breakout

2023-09-11 via Nuitee
R
RAJESWARI family
10
Pros:

Very clean and greasy service by the staffs

2023-04-17 via Nuitee
V
Verified traveler
10
Pros:

Convenient location, with many coffeeshops around it, and a convenience store.

2022-12-12 via Nuitee
A
Alexander Wong
8
Pros:

Amazing stay

2021-10-22 via Nuitee
A
Anonymous family
4
Pros:

Overall, it was not a pleasant stay. At night, we found out our toilet couldn’t flushed properly and called to the front desk for help. All they could do was guide you on how to fix it through phone instead of sending someone in to help. Was charged a fee for extra towel requested. This was my first encounter after experiencing on staying different hotels previously. In addition to that, Could hear pub music at night next to our room and the music played through the hallway at morning in our room. Not worth the price for such services.

2020-02-02 via Nuitee
J
Julian Leslie
6
Pros:

A bit noisy place

2020-01-30 via Nuitee
V
Verified traveler self
8
Pros:

Enjoy to stay

2019-12-11 via Nuitee
A
AvaxWei NONE bn
8
Can't sleep too early here
Pros:

Stayed in Deluxe Queen Room

Comfortable bed, clean room. A hairdryer is available but not strong enough.

The only downside is you will not be able to sleep early here due to the singing from outside nearby pubs, bars, karaoke places until 2:30 am.

Especially noisy on Friday nights. Saturday night was ok, noise level only until 1:30 am.

If you are a family with kids, this is not a recommended place.

Since I am a solo traveller and I don't sleep that early, so this hotel fit my budget and my condition for a good stay.

2019-11-04 via Tripadvisor
J
Jozin NONE
6
Smell of mould in the room
Pros:

There was pervasive smell of mould in our room and it was not possible to get rid of it by using AC. The room was small and a bit gloomy (located on ground floor and somewhat dark) but reasonably clean. The bathroom was OK.

2019-09-02 via Tripadvisor
K
Kimn Huat
8
Great Location
Pros:

Location is very Great, there are many shop around, only a bit noisy at night because there have a pub beside the hotel, room is comfartable and clean.

2019-05-08 via Nuitee
M
Mark
8
Pros:

The staff are friendly and my room was clean but very small.

2019-04-10 via Nuitee
T
Tan
8
Pros:

Abit noisy during night time due to karaoke, the rest is fine.

2018-09-16 via Nuitee
P
placesnisagoes Family bn
6
Not great, just decent
Pros:

I stayed here with my family, the place is not bad. Rooms are actually smaller than they are pictured on the net. Staffs aren't so welcoming, that was unfortunate.

The place could get a bit noisy as its located around the "bar" area. For muslims, you can find a few halal eating places within the perimeter.

I was unlucky, ladies and gents. At 0146, I was awakened by the sound of an unfortunate lady that got cheated on by her boyfriend. The quarrel went on for another hour, could hear her loud and clear from our room on the first floor.

If you're on a budget, I'd recommend this place. Almost everything is within a walking distance. You can also use Grab around Labuan (highly recommended), taxi will cost you a lot more.

2018-07-27 via Tripadvisor
V
Verified traveler
6
Pros:

Room was very basic, just a bed and little hanging space, one chair and desk,no shower screen, had to ask for a second towel,as there was two of us. However the bed was comfortable, had to go out for all meals. The staff were polite, friendly and helpful.

2018-06-30 via Nuitee
M
Mickey
8
Nice to stay
Pros:

Overall consider nice only is there no lift need to walk up to 2nd floor
Will back on Aug 2018

2018-04-27 via Nuitee
V
Verified traveler
6
V.Good but lil bit noisy...
Pros:

Everything is ok..Only bit noisy when nite.coz near with karaoke bar.

2018-01-26 via Nuitee