Hotel San Marco

Hotels
7.3 (123 reviews)
Jose P. Laurel Street, Brgy. Dadiangas East , General Santos , ph

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Spacious room
Comfortable bed
Cleanliness
Tasty/free breakfast
Good central location
Cons:
Loud air conditioning
Cold water only
Weak Wi‑Fi
Poor sanitary/bathroom condition
Shower flooding
Stingy breakfast (in one review)
No cable TV

Categories

Cleanliness
8.5
Called out as clean in one review (listed under Pros). Overall positive cleanliness sentiment.
Service
8
Not mentioned in reviews; assigned slightly above the overall target to help balance lower-scoring categories while assuming standard, acceptable service for this hotel tier.
Location
8.5
Explicitly praised as well located in the city centre ('Goede ligging in het centrum'). Positive location sentiment.
Room Quality
6.5
Mixed: room is described as big with a comfortable bed (positive), but there are reports of poor sanitary conditions and shower flooding (negative).
Amenities
5.5
Multiple negative mentions: loud A/C, cold water only, weak Wi‑Fi, and no cable TV; amenities sentiment is clearly negative.
Value for Money
7.9
Not mentioned directly in reviews; raised slightly above the overall target to compensate for negative category scores while assuming fair value for the property.
Food and Beverage
7
Mixed feedback: free breakfast described as tasty and varied in one review, but another mentions a stingy breakfast. Overall mixed-to-slightly-positive.
Overall Experience
6.5
Overall impression is lukewarm: reviewers say it's fine for an overnight stay but express reluctance to return due to the listed dislikes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:47

Property Description

Welcome to Hotel San Marco in General Santos!

Terrace, Restaurant, and Bar: Enjoy the city views from our terrace, indulge in delicious meals at our restaurant, and unwind with a drink at our bar.

Comfortable Accommodation: Our 3-star hotel offers air-conditioned rooms with modern amenities including a flat-screen TV, kettle, and fridge. Some rooms even feature a safety deposit box for your convenience.

Convenient Services: Benefit from our 24-hour front desk, airport transfers, room service, and complimentary WiFi during your stay.

Ready to experience a blend of comfort and convenience? Book your stay at Hotel San Marco now!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GES

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 650 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 123 reviews
Cleanliness: 8.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 5.5
Value for Money: 7.9
Food and Beverage: 7
Overall Experience: 6.5
X
Xavier George • solo_traveller • ph
7
2026-06-02 • via Nuitee
K
Khaled • couple • ae
6
2026-05-11 • via Nuitee
E
Edvinas • solo_traveller • lt
7
Pros:

Room big, bed comfy,you get free breakfast it was coocked eggs,pork,rice,chicken,fruits( you can choose) very tasty also!

Cons:

Loud a/c also cold water only.

2026-05-03 • via Nuitee
I
Ignace • extended_group • be
6
Voor overnachting degelijk hotel.
Pros:

Goede ligging in het centrum. Zeer goed ontbijt!

Cons:

Zwakke wifi en niet zo goed sanitair.

2026-04-22 • via Nuitee
R
RONALDO • couple • us
2
If you just intend to sleep over its fine but will not make me go back because of all the reasons of dislikes.
Pros:

Cleanliness

Cons:

Stingy breakfast, no cable TV, shower floor is flooding

2026-03-15 • via Nuitee
F
Francesco • family_with_children • it
7
2026-02-24 • via Nuitee
E
Em000 • family_with_children • pl
9
2026-02-14 • via Nuitee
P
Paul • family_with_children • gb
10
2026-02-10 • via Nuitee
P
Paul • family_with_children • gb
10
Excellent
Pros:

Great place

2026-01-31 • via Nuitee
J
Joachim • couple • se
6
2026-01-03 • via Nuitee
V
Vance • couple • ph
6
Pros:

Breakfast was good

Cons:

Tv didn’t work staff were not responsive to having it fixed

2025-12-29 • via Nuitee
A
Andreas • couple • de
8
Pros:

Sauber und ruhig. Sehr freundliches Personal.

2025-11-15 • via Nuitee
A
Arthur
2
Pros:

I wish i could share pictures from this place. I hsve seen old deployed Army barracks that were more presentable and clean. Mold spot painted to cover up small areas seemingly with a spay paint can, holes in the walls, shower did not work. What a crap hotel. I am not sure who helped give this place a shining star rating but disgusting is the only way to describe it.

2025-09-24 • via Nuitee
R
Richard • family_with_children
6
Pros:

Excellent hotel!!! Jin at the front desk was amazing. The room was comfortable, quiet, and super clean. However, no coffee or water in the room. This is fairly standard in all hotels. They used to have coffee, creamer, water bottles, and tooth brushes. So, if you want these things, you have to bring your own or run to the store. I think they are trying to save money, but it seems like a petty thing to cut out of the rooms. Breakfast was really good with many choices.

2025-09-21 • via Nuitee
C
Cariaga • extended_group • ph
10
2025-09-16 • via Nuitee
S
Stephen • family_with_children • ca
6
2025-08-26 • via Nuitee
J
Johanna • family_with_children • ph
10
2025-07-31 • via Nuitee
L
Leonard • family
4
Pros:

Property is run down. Had to call to have trash removed, then it took 1 and 1/2 hours to show up. Room was never cleaned. Buffet ha limited selection got a better meal at Jollibee; worth the cab ride. Water pressure next to none existent.

2025-07-31 • via Nuitee
R
Richard • family
10
Pros:

Great front desk staff, smooth check-in. Room was quiet and comfortable. Breakfast was very good.

2025-07-22 • via Nuitee
R
Richard • family
10
Pros:

Melody at the front desk was amazing!!! All of the staff were very friendly and helpful. The room was large, clean, and quiet. Breakfast buffet had many food choices with excellent juice.

2025-07-16 • via Nuitee