Imperial Salford Hotel

Hotels
IBI Imperial Salford, 2 Cross Lane, Salford, Manchester , Manchester , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Uncleanliness
Faulty amenities
Not worth the money

Categories

Cleanliness
4
Numerous complaints regarding unclean rooms and lack of proper cleaning.
Service
8.5
Staff received positive feedback for being friendly and helpful.
Location
8.5
Conveniently located close to public transport and local attractions.
Room Quality
5
Some rooms were described as comfortable, but many issues were reported.
Amenities
5
Basic amenities available, but many guests expected more.
Value for Money
5
Many guests felt the hotel did not meet expectations for the price.
Food and Beverage
6
Lack of breakfast options and minimal dining facilities mentioned.
Overall Experience
6
Mixed feelings with standout service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:31

Property Description

Modern Accommodation
Enjoy a comfortable stay in rooms featuring flat-screen TVs and private bathrooms with complimentary toiletries.

Convenient Location
Located within walking distance to University of Salford and Salford Crescent Rail station, with Deansgate and G-MEX Centre just 2 km away.

Nearby Attractions
Explore popular attractions like Manchester Central, Manchester Arena, Bridgewater Hall, and Old Trafford Stadium located within a short distance from the hotel.

Experience convenience and comfort at Trivelles Hotel - Manchester - Cross Lane. Book now for an unforgettable stay.

Important information:

Check-in after 22:00 must be approved with the hotel prior to arrival.

Please note that payment must be from the original card, and the cardholder must be present.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MAN

Location

Guest Reviews

Cleanliness: 4
Service: 8.5
Location: 8.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 6
Overall Experience: 6
O
Olisa • couple • gb
8
2026-08-28 • via Nuitee
A
Abiodun • solo_traveller • gb
10
Staff are really kind and welcoming. Clean rooms with power showers. Great location, couldn’t ask for anything more.
Pros:

Very clean very welcoming. Perfect for a short or long stay!

Cons:

N/A

2026-08-28 • via Nuitee
M
Martin • solo_traveller • si
7
Budget friendly, but not for five star guests
Pros:

Great location, just over an hour away from many attractions such as: Lake district, Southport, The Pennines, Chester and MU stadium.
Very budget friendly price - worth overlooking most of the downsides.
Room was clean.

Cons:

The bunk bed was wobbly, the bottom bed had a broken slatted base, the furniture was worn out, the curtain rod was broken. A better janitor could have fixed a lot of things.

2026-08-28 • via Nuitee
J
Junaid • family_with_children • gb
6
Done the job for a good night’s sleep after a long drive from Scotland.
Pros:

The property had parking available which was very convenient.

Cons:

Everything was fine

2026-08-26 • via Nuitee
M
Mwanakombo • family_with_children • gb
1
Not suitable place for kids and family, lots of spiders, beds not comfortable at all, very unhealth
Pros:

Nothing

Cons:

Nothing

2026-08-23 • via Nuitee
S
Saka • family_with_children • gb
5
2026-08-23 • via Nuitee
B
Bonnie • solo_traveller • gb
2
Pros:

Free parking

Cons:

One of the glass doors were smashed when we got there. Someone else trying to find the entrance like us. Room 104, Double bed was shockingly uncomfortable (like sleeping on the floor) we had the worst nights sleep ever, bunk bed squeaked every time the kids rolled over like it was going to collapse at any moment, absolutly stunk of mould as soon as we entered, spiders everywhere, couldn't use the wardrobe as the TV was that close on opposite wall but also the wardrobe looked like it was going to fall apart as it was leaning off the wall towards the telly, curtain rail was hanging off the wall too.

2026-08-20 • via Nuitee
V
Vitalii Popov Terchi • couple • gb
10
2026-08-20 • via Nuitee
A
André • family_with_children • pt
8
Foi uma estada muito agradável
Pros:

A localização foi sem dúvida um aspeto positivo. Perto do centro da cidade. Staff sempre pronto a ajudar. Top.

2026-08-17 • via Nuitee
M
Mick • couple • gb
7
Make sure shut window
Pros:

Near rail station and venue for wedding going to

Cons:

We waited ages for someone to answer the door only got in as other guests coming out. Drum & bass being played all night had 1 hour sleep 🛌

2026-08-14 • via Nuitee
M
Muhammad Arshad • solo_traveller • es
1
2026-08-12 • via Nuitee
C
Catherine • solo_traveller • gb
3
Pros:

Location

Cons:

Staff not on hand, contactable via mobile.
Didn't feel safe in the property.
Asked for a triple room was given a family room with a bunk bed that has seen better days and felt unsafe to use, only used the bottom bunk, every movement was a prayer.
Bedding felt damp.
Curtain rail was hanging off the wall at one end.
Two cups for 3 guests, no spoon, and I could go on...

2026-08-11 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Everything

Cons:

Nothing

2026-08-10 • via Nuitee
N
Nafisah • solo_traveller • gb
1
I like nothing about this place. It was a terrible and traumatising experience
Pros:

I like nothing about this place. It was a terrible and traumatising experience

Cons:

I like nothing about this place. It was a terrible and traumatising experience

2026-08-06 • via Nuitee
A
Alaa • solo_traveller • gb
9
Peaceful and Comfortable Stay in Manchester
Pros:

I stayed at this hotel for two nights and had a very pleasant experience.

The hotel is only around 10 minutes away from the city centre by car, while the area itself is quiet and peaceful. Tesco, Lidl, and Aldi are all just 3–4 minutes away, which made everything very convenient.

The stay was relaxing, the hotel was clean, and the room was comfortable and well maintained. The staff were also incredibly kind, friendly, and welcoming.

Another great advantage is that free parking is included with your booking, which made the whole experience even better.

Overall, I had a lovely stay and would definitely recommend this hotel to anyone looking for a comfortable and peaceful stay in Manchester.

Cons:

The only downside was that there wasn't a wardrobe or a space to hang clothes in the room, as there were only drawers available.

2026-08-04 • via Nuitee
C
carly • couple • gb
5
good for an event stay just for sleeping in
Pros:

staff friendly
good location

Cons:

shower was broken
stains on walls
very dusty
rock solid bed

2026-08-02 • via Nuitee
C
Chidiebele • solo_traveller • gb
1
Pros:

The location

Cons:

No refrigerator, the floor is very dirty

2026-07-24 • via Nuitee
P
Pete Downing • solo_traveller • gb
3
Cheap, but not good
Pros:

It was cheap and the staff member was helpful

Cons:

I requested a different room as the room allocated downstairs had clearly been broken into relatively recently. Glass was still on the ground outside and the window lock was broken so not able to be secured effectively and window shielded from view
Re-allocated room on 2nd floor, carpet and toilet were dirty, and the bathroom in poor state of decoration though usable.
Generally not pleasant for location.
Smashed glass in emergency exit door to street
Busy main road on emergency service blues and twos route
Demolition of large building opposite started at 6 00 in the morning with cranes and crushers etc
No hangers in wardrobe
Towels were stained

2026-07-22 • via Nuitee
S
Saqib • solo_traveller • pk
10
Pros:

Friendly staff

Cons:

All good

2026-07-16 • via Nuitee
I
Iez • solo_traveller • gb
8
2026-07-13 • via Nuitee