Hyatt House Dallas / Frisco

Hotels
•
Hyatt House
8.8 (598 reviews)
2875 Parkwood Blvd , Frisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Cons:
Cleanliness issues
Unprofessional service
Room quality concerns

Categories

Cleanliness
8.05
Several mentions of unclean rooms and lack of daily housekeeping.
Service
9.05
Staff was friendly and accommodating in some cases, but there were complaints about professionalism.
Location
9.55
Located conveniently near shopping and restaurants, consistently praised.
Room Quality
8.05
Some rooms reported issues such as odors and lack of proper amenities.
Amenities
8.55
Good breakfast and fitness options, but some amenities were lacking like towels in the gym.
Value for Money
8.55
Guests felt value was hampered by hidden fees and subpar room conditions.
Food and Beverage
9.55
Breakfast received high praise for its quality and variety.
Overall Experience
9.05
Mixed feelings overall; while there were positives, significant issues left some disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:29

Property Description

Luxurious Accommodation in Frisco

Modern Amenities and Services
Hyatt House Dallas / Frisco offers air-conditioned rooms with free WiFi, a fitness centre, and a shared lounge. Guests can enjoy a continental breakfast, swim in the indoor pool, and utilize the business area.

Convenient Location and Helpful Staff
Located just 1.3 km from Ford Center at the Star, the 4-star hotel provides easy access to attractions. The reception staff is available to offer advice and assistance, ensuring a seamless stay.

Book your stay at Hyatt House Dallas / Frisco for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Location

Guest Reviews

8.8
Based on 598 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.55
Overall Experience: 9.05
S
Smith • family_with_children • us
9
2026-03-23 • via Nuitee
D
Diane • couple • gb
10
Clean, quiet and comfortable.
Pros:

Great staff and very close to where we needed to be.

Cons:

Nothing

2026-03-23 • via Nuitee
L
Lauren • family_with_children • us
10
2026-03-22 • via Nuitee
M
MacDonald • solo_traveller • us
9
2026-03-21 • via Nuitee
N
Nicole • couple • us
1
I guess we should’ve risked our lives to stay.
Pros:

Wasn’t able to stay since everything froze over

Cons:

I haven’t received a refund but was charged $125 fee for cancellation

2026-03-17 • via Nuitee
D
david • solo_traveller • us
9
2026-03-17 • via Nuitee
R
Ryan • family_with_children • us
3
Staff was rude to multiple people in our group. Hotel ran out of clean towels Saturday night. One of the other dads in o
Pros:

Location

Cons:

Staff

2026-03-16 • via Nuitee
D
Dominique • family_with_children • us
1
2026-03-16 • via Nuitee
E
Erica • family_with_children • us
9
2026-03-16 • via Nuitee
C
Chandra • family_with_children • us
10
It was a great room for the size group we had. Comfy for everyone.
Pros:

Location

Cons:

Blankets could be a little thicker.

2026-03-15 • via Nuitee
C
cortney • family_with_children • us
10
Pros:

Staff was very friendly and the room was very cozy and comfortable.

Cons:

Poor selection available for drinks to purchase. The price was a little higher than I like to pay.

2026-03-11 • via Nuitee
W
Wendy • family_with_children • us
5
It was okay, but I do not think I will be staying there next trip around.
Pros:

free breakfast, kitchen aspect in the room

Cons:

bathroom was dark, small.

2026-03-04 • via Nuitee
A
alma • family_with_children • us
10
2026-03-01 • via Nuitee
S
Sherita • couple • us
8
2026-02-26 • via Nuitee
A
Anton • couple • us
10
2026-02-25 • via Nuitee
J
JaQuaziah • family_with_children • us
8
Great play to stay! Excellent Staff! Would love to come again !
Pros:

How clean and nice the staff was

Cons:

Nothing

2026-02-23 • via Nuitee
C
Cortney • family_with_children • us
10
2026-02-22 • via Nuitee
L
Lindsey • couple • us
4
Great hotel horrible check in staff.
Pros:

Always clean

Cons:

The last three times that I have stayed there the girl that bulldoze you through the check-in process and doesn’t allow you to speak has obviously put in my information incorrectly and I have received three parking tickets. She can’t stop long enough to hear anybody because she needs you out of her face.

2026-02-14 • via Nuitee
P
Phillips • family_with_children • us
10
2026-02-13 • via Nuitee
S
Shenteria • family_with_children • us
8
2026-02-10 • via Nuitee