Holiday Inn Express Jasper by IHG

Hotels
•
Holiday Inn Express
8.8 (237 reviews)
110 Industrial Parkway , Jasper , US
+1 205-387-8383

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive and helpful staff
Excellent, hot breakfast
Convenient location (easy to find, close to highway)
Comfortable rooms / new-feeling in many cases
Staff assisted with lost items
Cons:
Cleanliness issues in some rooms (hair, possible mold, broken fixtures)
Pool maintenance and safety problems (dog in pool, detached light, unsightly pool area)
Inconsistent room maintenance (no hot water, had to switch rooms)
Overbooking incidents / guests asked to leave

Categories

Cleanliness
7.4
Multiple guests reported cleanliness problems: hair in the shower, possible mold on the ceiling, baseboards coming off, cobwebs and mud dauber nests — cleanliness appears to have declined in some rooms.
Service
10
Staff repeatedly praised as courteous, attentive and helpful (held left items, assisted with room issues, Allison singled out as excellent).
Location
9.95
Several mentions of being easy to find, close to the highway and a good location for visits — location is consistently viewed positively.
Room Quality
7.7
Mixed room quality: some suites were nice after being moved, but guests reported broken mirrors, ripped support handles, running toilets and occasional lack of hot water.
Amenities
7.6
Pool and exterior amenities raised concerns: dog reported in pool, detached pool light (electrical hazard) and generally unsightly/poorly maintained pool area.
Value for Money
7.75
Several guests felt the stay was not worth the money due to maintenance and cleanliness issues; overbooking incidents also reduced perceived value.
Food and Beverage
10
Breakfast was frequently described as very good/excellent and hot when expected; food service received strong positive mentions.
Overall Experience
10
Despite maintenance and cleanliness concerns, many guests praised staff, breakfast, comfort and would recommend or return — overall sentiment leans strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Welcome to Holiday Inn Express Jasper!

Modern Accommodation: Enjoy free WiFi in every room with a private bathroom for your comfort.

Convenient Amenities: Take advantage of our meeting space and fitness center during your stay.

Prime Location: Situated off Interstate 22, our hotel provides easy access to local dining spots and is just a short drive from Birmingham Airport.

Book your stay now for a memorable experience at Holiday Inn Express Jasper!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 237 reviews
Cleanliness: 7.4
Service: 10
Location: 9.95
Room Quality: 7.7
Amenities: 7.6
Value for Money: 7.75
Food and Beverage: 10
Overall Experience: 10
J
Jessica • family_with_children • au
10
Pros:

King bed was heavenly, very welcomed after a long drive. Breakfast was great, wish there was some bacon though still can't complain.

Cons:

Nothing

2026-11-06 • via Nuitee
M
Mary Jane • solo_traveller • us
10
2026-10-27 • via Nuitee
M
Meghan • couple • us
5
It wasn’t worth the money
Pros:

The staff was very nice.

Cons:

Our first room air conditioning was broke so they moved us to another room which was a suite so that was nice. When we got to our other room some of the bathroom mirror was broken off. The support handle for you to grab on to was ripped off the wall and had not been replaced. There was hair on the walls in the shower. There looked like what could’ve possibly been mold on the ceiling. The baseboards or the border or the wall close to the tub was coming off the bottom of the wall and the toilet sounded like it was leaking/running 24/7. We have been staying here for years and we will be finding another place to stay after our trip we just made.

2026-10-26 • via Nuitee
S
Shelley • family_with_children • us
9
Pros:

Beautiful hotel

Cons:

They overbooked and we had to get out

2026-10-26 • via Nuitee
K
Kay • solo_traveller • us
8
It was good.
2026-10-08 • via Nuitee
P
Patrick • couple • us
10
we enjoyed our stay
Cons:

there was an order of cleaning products when we first walked in the room that was not pleasant

2026-09-14 • via Nuitee
W
whisler • solo_traveller • us
10
2026-09-11 • via Nuitee
B
Burks • couple • us
8
We'll be back!
Pros:

Staff was attentive.....personable. Breakfast was good, hot if was supposed to be. Staff was very helpful. They called to let us know we had left clothes and held them until we were able to get back by.

Cons:

Nothing!

2026-09-11 • via Nuitee
N
Nancy • solo_traveller • us
10
Outstanding!
Pros:

The staff was courteous and friendly. They were helpful when needed and very attentive to others staying at the hotel as well.

Cons:

Some of the staff was sitting outside in front of the hotel gossiping loudly and smoking. Personally, that should be taken to a different location away from the front of the hotel.

2026-09-07 • via Nuitee
S
Shadows • solo_traveller • us
10
Cons:

We really wanted to swim in the pool it's actually why we chose that hotel, but when we got ready and went down, there was a big border collie in the pool. I like dogs A LOT, but I'm not trying to swim in their hair and other things. We were pretty grossed out, and sad we couldn't swim.

2026-08-31 • via Nuitee
J
John • couple • us
10
Pros:

Very Good

2026-08-18 • via Nuitee
E
emmitt • family_with_children • us
10
2026-08-16 • via Nuitee
C
Candace • family_with_children • us
10
We loved everything about our stay
Pros:

Easy to find. It was really clean and everyone was friendly my breakfast was amazing

Cons:

Very nice hotel

2026-08-02 • via Nuitee
S
Shelby • family_with_children • us
5
I’ve stayed here previously but won’t do it again. It has went way down in cleanliness I don’t recommend
Pros:

Good location

Cons:

Had to switch rooms due to no hot water and pool light was detached and an electrical hazard. A very Unsightly pool also with cobwebs and mud dobber nests everywhere.

2026-07-23 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-07-20 • via Nuitee
B
Briana • solo_traveller • us
10
2026-07-16 • via Nuitee
M
Michelle • family_with_children • us
8
2026-07-13 • via Nuitee
F
Fryman • solo_traveller • us
8
2026-07-03 • via Nuitee
C
Cheryle • solo_traveller • us
10
Pros:

The staff was very kind and accommodating. The facility was nice and definitely comfortable, but the staff is what made it a great stay. Well done!

2026-06-26 • via Nuitee
U
Uptain • solo_traveller • us
10
2026-06-22 • via Nuitee