Castaway Norfolk Island

Hotels
Independent
8.8 (11 reviews)
Burnt Pine, Norfolk Island, 2899 , Norfolk Island , NF

Facilities

Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Snorkeling nearby
See all facilities

Property Description

Scenic Terrace and Garden Views
Take in breathtaking views from the terrace and garden. Relax and unwind in the midst of nature at Castaway Norfolk Island.

Diverse Amenities
Benefit from concierge services, babysitting options, wedding services, and a cozy lobby fireplace. Indulge in delectable meals at the Castaway Restaurant & Bar.

Comfort and Convenience
Enjoy LCD televisions, private balconies, room service, and complimentary toiletries in your room. Stay connected with wireless internet access and explore nearby attractions easily.

Experience the beauty of Norfolk Island at Castaway. Book your stay now for a memorable getaway.

Important information:

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NLK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 11 reviews
M
marie family
10
Pros:

I just believe the hotel could use an upgrade. My room still had a shower curtain. The view from my room was a boat. I am happy with all the staff.

2025-01-07 via Nuitee
C
Cheryl Ann
6
Pros:

Great hotel, deck, great food and their craft beer is excellent I think the best place in the island to stay.

2024-03-26 via Nuitee
W
Wolfgang
8
Pros:

Comfortable

2024-02-17 via Nuitee
W
Warren partner
10
Pros:

Home of the Norfolk Brewery.

2023-11-08 via Nuitee
J
John partner
6
Pros:

Lack of attention to detail. We fixed the lamp shade. We tightened the knob on the wardrobe door. We removed the tape that was left on mirror from a previos sign. Toilet seat was loose. The never vacuumed once even though you could clearly see the floor had lots of bits on it. Asked to replace kettle it was beyond disgusting. Coat hangers broken in wardrobe. Bar staff very friendly owners only interested in socializing with their friends at the bar. Charge for breakfast was $35 each more than lunch would have been, why I dont know. When we come back tot he beautiful Norfolk Island I dont think we will stay at The Castaway.

2023-11-04 via Nuitee
V
Verified traveler partner
10
Pros:

This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.

2021-03-29 via Nuitee
V
Verified traveler partner
6
Pros:

Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch.

The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request.

On most days the reception is closed from after breakfast until the bar opens at 15:00

2019-11-02 via Nuitee
V
Verified traveler self
10
Pros:

Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.

2019-06-11 via Nuitee
L
Leanne partner
10
Pros:

Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!

2019-02-26 via Nuitee
R
Richard
10
Norfolk first timers
Pros:

Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.

2018-01-13 via Nuitee
E
Epeli
10
Enjoyed my stay
Pros:

I stayed at Castaway while on a short work visit to Norfolk Island. I thorough enjoyed their hospitality. The check in was a breeze, starting of with the welcome pick up at the airport. The staff are the most friendliest people I've ever met. The owners make you feel at home.

The rooms are very clean.

2017-11-28 via Nuitee