Mandalai Hotel

Hotels
•
Independent
7.4 (56 reviews)
Chaloklum Road 2/3 Moo 7 , Chaloklum , TH

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Hiking
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Review Highlights

Pros:
Friendly staff
Great location
Incredible view
Near market
Cozy room
Cons:
Poor facilities
Hard beds
Room not cleaned
No hot water
Bed bugs
Noise issues
Bad management
Run down conditions

Categories

Cleanliness
5.5
Cleanliness seems to be an issue with complaints about bed bugs and unclean rooms, impacting guest sentiment.
Service
6.8
The staff was often described as friendly, but some negative experiences with management and room service were noted.
Location
9
The hotel's location is highly praised due to its proximity to the beach and markets, making it a standout feature.
Room Quality
6.2
Though the rooms offer cozy views, complaints about maintenance, hard beds, and lack of hot water suggest variability in room quality.
Amenities
4.5
Guests reported a lack of facilities and amenities, which seems to be below expectations for many.
Value for Money
6
Opinions on value for money are mixed, with some considering it fine for the price, while others find the experience lacking for what they paid.
Food and Beverage
7
There are no specific mentions of food and beverage, so this rating is inferred from the general satisfaction with the hotel's offerings.
Overall Experience
6.7
While the location is a high point, mixed reviews on other aspects result in a moderate overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 19:48

Property Description

Luxurious Accommodation
Mandalai Hotel, just steps away from Chaloklum Bay Beach, offers elegant rooms with modern amenities including free WiFi, flat-screen TVs, and safety deposit boxes. Some rooms even boast stunning sea views and private patios.

Relaxing Outdoor Facilities
Guests can unwind by the outdoor swimming pool or soak up the sun on the hotel's sun terrace. For the more adventurous, bike and car hire services are available to explore the picturesque surroundings and nearby beaches like Ao Hin Ngam Beach and Thong Lang Beach.

Convenient Services
Enjoy the convenience of a 24-hour front desk, concierge service, and a tour desk to help plan your activities. Indulge in a comfortable stay with complimentary toiletries, air conditioning, and cozy bed linens. Book your stay at Mandalai Hotel for a memorable beach getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for THB 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location