Hotel Helena

Hotels
8.5 (459 reviews)
Al. Wojska Polskiego 58 , Giżycko , pl

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
Sauna
Hammam
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Cleanliness issues
Lack of maintenance

Categories

Cleanliness
6.75
Concerns about cleanliness and unclean rooms mentioned in reviews.
Service
9.25
Numerous reviews highlight helpful and friendly staff.
Location
9.25
Strongly praised location, close to attractions and with great views.
Room Quality
8.25
Rooms are described as tidy but some concerns about maintenance.
Amenities
8.25
Amenities mentioned, but lack of air conditioning noted.
Value for Money
8.25
Value described as reasonable but some complaints about breakfast quality.
Food and Beverage
9.25
Breakfast and food offerings received high praise.
Overall Experience
8.75
Generally positive experiences reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Lake View Rooms
Hotel Helena offers classically decorated rooms with balconies and stunning views of Lake Kisajno or the garden. Enjoy the peaceful surroundings and beautiful scenery right from your room.

Convenient Amenities
With free WiFi, satellite TV, and private bathrooms in each room, guests can stay connected and comfortable throughout their stay. Need a hairdryer? Just ask at the reception.

Explore the Area
Located near Niegocin Lake and the Boyen Fortress, guests have easy access to local attractions and historical sites. Giżycko Train Station is also just a short distance away.

Experience tranquility and convenience at Hotel Helena. Book now for a relaxing stay by the lake.

Important information:

Please contact the property to confirm the arrival time by 18:00 on the arrival day.
Restaurant is 164 feet from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WAW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 459 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
K
Katarzyna • extended_group • pl
8
2026-02-27 • via Nuitee
P
Piotr • couple • pl
9
2026-01-19 • via Nuitee
J
Jadwiga • family_with_children • pl
10
2026-01-19 • via Nuitee
A
Anita • solo_traveller • pl
9
2025-12-01 • via Nuitee
A
Andreas07 • solo_traveller • pl
9
Jestem zadowolony
Pros:

Cisza spokój , miła obsługa , świetna lokalizacja , od centrum spacerkiem 15 minut , twierdza Boyen 20-25 minut pieszo .
Super lokalizacja .

2025-11-03 • via Nuitee
R
Renārs Rozentāls • extended_group • lv
9
2025-10-19 • via Nuitee
J
JERZY • couple • pl
10
UDANY !!!
Pros:

Śniadanie znakomite, było dosłownie wszystko . Lokalizacja kapitalna z widokiem na pobliskie jezioro. W pobliżu bardzo dobra restauracja.

Cons:

Nie znajduję żadnych minusów.

2025-10-16 • via Nuitee
A
Andrzej • couple • pl
5
2025-10-06 • via Nuitee
K
Karol267 • solo_traveller • pl
10
2025-09-29 • via Nuitee
T
Thu • extended_group • de
8
Schöner Urlaubsort
Pros:

Die Location ist perfekt!

2025-09-19 • via Nuitee
N
NIP 8971787082 • couple • pl
9
2025-09-14 • via Nuitee
M
Mariusz • couple • pl
9
2025-09-10 • via Nuitee
P
Peter • couple • fr
3
Cons:

We had to cancel and they were very unfriendly with their reply when we tried to communicate with them.

2025-09-10 • via Nuitee
A
Artur • couple • pl
9
Pros:

Urozmaicone śniadanie, widok na jezioro, cisza i spokój

2025-09-06 • via Nuitee
J
Justyna • extended_group • pl
10
2025-09-04 • via Nuitee
D
Dariusz • couple • pl
8
2025-09-04 • via Nuitee
K
Kamil • solo_traveller • pl
9
2025-09-03 • via Nuitee
J
Jack126p • extended_group • pl
10
2025-08-30 • via Nuitee
S
Stanley • couple • ca
9
2025-08-29 • via Nuitee
J
Jakub • solo_traveller • pl
10
Pros:

Przemiła obsługa w recepcji, schludny i czysty pokój i przede wszystkim spokój dookoła.

2025-08-29 • via Nuitee