BW Plus Zanzibar

If you need to grab the ferry this is the best place

Great and friendly staff, good location and very nice rooms.

Staff are dirty and unprofessional. The first day I had breakfast, the lady serving me was wearing a very dirty trouser, she was not hygienic at all.
The sheets on the bed had a big hole which was shocking.
I’m a big coffee drinker, when I travel I move around with my coffee and I love making coffee in my room. I was shocked to see the kettle in my room, how dirty it was.

For a short stay, rest location, comfy bed, good AC.

We only needed to stay for one night and this was prefect, clean rooms, good facilities and helpful staff.

I travel to zanzibar for business frequently and it’s always had to find places to stay when it’s high season. I have stayed at this property over a year ago a couple of times and was never happy with the stayed at this hotel months ago and was never happy. I thought after a year I will give them another chance but it’s the same. Disappointing really.

I really would love to write a good review, however would not be fair if I didnt be honest...
Building exterior is beautiful, modern yet nice touches of authentic Zanzibar architecture. Location is good, right across the Ferry Docks.
We were told it is a 4 minute walk from Ferry. Pulled our bags and started to walk...there was absolutely no visible sign from the road on the property, its hidden from the main road, and when we asked the locals, nobody seemed to know about it. We walked in the scorching heat lugging our bags for at least half an hour if not more. Finally flagged down a tuk tuk to take us there.we had apparently passed it and were almost in the centre of the Darajani Market by then.
The taxis and tuk tuks all had difficulty finding the place. Next to it was Golden Tulip which had proper signs, perfectly paved entrance and visible from the road...too bad, started off with negative vibes!
Also two out of three days we were there, the elevator was out of service with no sign of any repairs to it. We are seniors and doing the stairs was not easy, and unacceptable for so long.
Staff was nice, breakfast was not bad. Rooms were super small. Ours had no view, just a building like two feet away...
Also the little road leading to the hotel is horrible, many bajaj drivers refused to come to the entrance..could easily be fixed/maintained by the Property.
Would i go back to this hotel? Probably not...

Nothing special

The rooms are clean but really small.
Bathroom was clean and nice hot water.

We got a queen bed room and the room is basically the size of the queen bed 2ft on each side of the bed.
The only way we could open a full size suitcase was to put it on the bed.

Location is good. Its like a 2 minute walk to the Zanzibar ferry station.

Breakfast is excellent. Fresh fruit juices, freshly made eggs.

We really enjoyed our stay here. Staff very courteous and accommodating, rooms nice and clean. It’s conveniently located, right in the heart of the city where everything is easily accessible either by walk or by cab. Will definitely return when back in Zanzibar.

From check in until check out the staff we're extremely friendly and helpful. They also provided excellent recommendations for shopping, dining, and activities as well. The internet was strong and fast which allowed me to continue to work while on vacation. Highly recommended!

In our opinion, not even close to the Best Western standard, we got to know from other country. Far below expectations. Even having to struggle during 1 week for reasonable Internet connections, moving around between rooftop terrace and reception area to find reasonable connection. Breakfast surprisingly poor.

Did not get a perfect score because the area around the property was a bit undeseriable

bugs

xxx

The breakfast experience was quite nice, the waterfall wall makes the entrance smell damp. I booked the best room they had. It was fine. The hot water in the shower was mediocre but the rainwater shower head was nice. Overall. I would return.

À désastre

the staff was very helpful

Roaches crawling on us while sleeping,tv not working,one bright light for room no lamps,shower not draining properly,mosquito spray odor throughout room,breakfast was not worth mentioning! Bed sheets were not fully clean.Definitely not worth the amount of money charged or ratings it received on orbitz

Breakfast was great. Other than that nothing was positive; batroom was leaking, sheets was disgusting (blood marks on all sheets) ,roaches around the room. Worst thing is according to staff these are ok and I am making them a problem because I am Muslim. Thanks to the lady who came in the morning otherwise, they would capture me there one more day since I already paid for two nights.