Hotel Don Ruben

Hotels
9.2 (91 reviews)
Avenida Silvestre Terrazas, 11804 , Chihuahua , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Poor lighting
Towel shortage
Maintenance issues

Categories

Cleanliness
8
Guests appreciated the cleanliness of the hotel.
Service
5
Mixed reviews on service, with some guests praising the friendliness of staff while others complained about poor service and amenities.
Location
8
Good proximity to key landmarks and public transport.
Room Quality
6.5
Mixed feedback on room quality, with some guests mentioning issues with lighting, towels, and maintenance.
Amenities
5
Guests had mixed opinions on the amenities provided.
Value for Money
5
Varied perceptions on the value for money, with some guests finding the price reasonable and others feeling it was high for the services offered.
Food and Beverage
5
Limited feedback on food and beverage services.
Overall Experience
8
Most guests had a positive overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:39

Property Description

Modern Amenities
Hotel Don Ruben offers a fitness centre, free parking, and a restaurant for guests to enjoy.

Comfortable Rooms
The rooms are air-conditioned with private bathrooms, flat-screen TVs, and free toiletries for a comfortable stay.

Convenience at Your Fingertips
Enjoy free WiFi, 24-hour front desk service, room service, car rentals, and a business centre during your stay.

Book your stay at Hotel Don Ruben for a convenient and comfortable experience in Chihuahua.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 91 reviews
Cleanliness: 8
Service: 5
Location: 8
Room Quality: 6.5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 8
F
Favela • family with young children • us
10
Exceptional
Pros:

Muy buen hotel a Muy buen precio

2025-06-29 • via Nuitee
G
Gilbert • young couple • us
10
Exceptional
2025-06-22 • via Nuitee
D
Dora • family with young children • us
10
Exceptional
Pros:

Everything

2025-06-14 • via Nuitee
M
Michael • family with young children • us
10
Exceptional
2025-04-30 • via Nuitee
C
Cesar • family with young children • us
7
Good
Pros:

Friendly staff

Cons:

Very poor lighting no towels had to ask for towels and i was told they were getting some from another room because they were short on towels they didn't have enough for everyone irons are broken lamp not working very poor lighting

2025-03-19 • via Nuitee
T
Trevizo • review category business travellers • us
10
Exceptional
2025-03-02 • via Nuitee
T
Trevizo • family with young children • us
10
Exceptional
2025-03-02 • via Nuitee
L
Livia • family with young children • mx
10
Exceptional
2025-01-06 • via Nuitee
A
Alejandro • family with young children • us
8
Great stay
Pros:

Location and the rooms are very comfortable

Cons:

Parking lot can get full, and you won't be able to park at the facility

2024-12-26 • via Nuitee
F
Furman • young couple • us
8
Very good
2024-12-12 • via Nuitee
A
Areli • young couple • us
10
Awesome
Pros:

Clean, good food, good location great service

2024-11-04 • via Nuitee
L
Luis • young couple • us
8
Very good
Pros:

Location was perfect for us

Cons:

Staff was really nice and helpful

2024-10-19 • via Nuitee
T
Tarango • family with young children • us
10
Exceptional
2024-10-17 • via Nuitee
E
Edna • family with young children • mx
10
Exceptional
2024-09-12 • via Nuitee
M
Mayra • group • us
10
Exceptional
2024-09-04 • via Nuitee
M
Mayra • family with young children • us
10
Exceptional
2024-09-04 • via Nuitee
S
Sandra • family with young children • mx
9
Superb
Pros:

nice installations food was good

2024-07-31 • via Nuitee
P
Payan • family with young children • mx
10
Exceptional
2023-10-05 • via Nuitee
S
Salazu • family with young children • us
10
Exceptional
2023-09-05 • via Nuitee
K
Karla • family with young children • us
7
Good
2023-08-06 • via Nuitee