Best Western Garfield House Hotel

Hotels
Best Western
8.8 (1819 reviews)
Cumbernauld Road , Chryston , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Value
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
8.8
Property was clean, but cleanliness could have been better.
Service
9.3
Incredibly friendly and helpful staff. Customer service was fantastic.
Location
8.8
Great location for visiting family, but noise from the bar was an issue.
Room Quality
8.3
Some rooms were spacious but noise issues and older beds detracted from experience.
Amenities
8.8
General standard amenities, but proposed upgrades for TVs and plug points noted.
Value for Money
9.3
For the price, can't be faulted, exceptional value with breakfast included.
Food and Beverage
8.3
Great food, but some items were lukewarm and not prepared to order.
Overall Experience
8.8
Overall enjoyable stay with some minor issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:26

Property Description

Convenient Location
Located just a short drive from Glasgow city centre, Best Western Garfield House Hotel offers easy access to both the city and the M8 motorway for further exploration.

Dining Excellence
Indulge in award-winning Lanarkshire ice cream and a variety of delicious dishes at the on-site bar and grill restaurant, complemented by a selection of fine wines.

Comfort and Amenities
Each room at Garfield House is equipped with modern conveniences like free Wi-Fi, flat-screen TVs, and tea/coffee making facilities, ensuring a comfortable stay for all guests.

Experience the best of Glasgow at Best Western Garfield House Hotel - book now for a memorable stay!

Important information:

Please note that the hotel is a very popular wedding venue, therefore some bedrooms may experience noise at the weekend. Pets Policy: Maximum 2 small dogs per room is allowed and dogs are only permitted in our standard rooms. £10 per dog, per night payable on arrival to the hotel. Please note that as the property is a listed building, it does not have a elevator. Ground floor rooms are available and subject to availability and guests can arrange this by using the Special Request Box when booking. Please note for bookings of 4 or more rooms a group policy will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1819 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
C
Catherine solo_traveller ca
8
Great
Pros:

Staff very friendly. A bit far out but easy to get taxis.

2026-07-25 via Nuitee
L
Lisa solo_traveller us
1
Don't bother staying here, unless you like sleeping in a sauna
Pros:

Would NEVER recommend. Room was 86 degrees with no air conditioning. Front desk staff claimed that all rooms were the same so nothing could be done, not even a room change. However when I asked another lodger about their room, they said that it was a decent temperature. We literally had to leave the front door and window open just to get the room temp down to 77 degrees. How can an entire hotel (lobby, recp., hallways) be air conditioned, but not the rooms we pay to sleep in! Will never be staying at another BW again.

Cons:

Staff and Room

2026-07-24 via Nuitee
E
Ellie couple gb
5
Ok
Pros:

Staff attentive

Cons:

The pictures don’t show the standard rooms, the shower kept going hot and cold and the shower curtain is awkwardly placed and sticks to you, the shower was dripping all night and you can hear everyone walking past the room in the morning

2026-07-24 via Nuitee
Q
Quigs solo_traveller gb
9
Pros:

Upgraded to Bridal sweet, wow. What a size of room, wonderful. Parking excellent 👌
Staff were very welcoming and professional.
Food good

Cons:

Not alot really

2026-07-23 via Nuitee
M
Marc couple gb
9
2026-07-23 via Nuitee
J
James couple gb
8
2026-07-21 via Nuitee
V
VickyNazer extended_group gb
9
2nd time staying, will return
Pros:

2nd time staying here and it did not disappoint :-) In fact it was better than our last stay. This time we had a bigger room and again the food was really good! Really comfy bed, nice decor, clean and everything was provided in the room including bottled water, a fan, biscuits, tea/coffee. Great location & parking.

Cons:

Need to get rid of the shower curtain!

2026-07-21 via Nuitee
S
Susan couple gb
10
Great looking, clean hotel with parking.
Pros:

Room was really clean, there was also a fan in the room. Staff really friendly. Really big car park, so plenty of parking. There was a wedding happening at the time of our stay, but we heard no noise from the wedding party.

Cons:

I would have liked bottled water in the room, previous Best Western Hotels we have stayed in provide bottled water. Also the beans served at breakfast could be hotter, they were luke warm.

2026-07-20 via Nuitee
C
CatherineBeattie solo_traveller gb
8
Lovely stay
Pros:

Staff are very friendly helpful & knowledgeable. Hotel very clean. Breakfast delicious & plentiful.

Cons:

Room on this occasion was small & quite basic compared to other stays

2026-07-19 via Nuitee
D
Doona solo_traveller gb
9
I had a lovely stay the staff where very welcoming and very helpful nothing was to much trouble there was a wedding hap
Pros:

The property was easy accessible it was clean outside had a nice beer garden and plenty of parking

Cons:

Nothing

2026-07-19 via Nuitee
E
Emily solo_traveller gb
8
Pros:

Lovely location, bed was comfy, decent sized room.

Cons:

The plug socket at the side of the bed was making a zapping noise with the fan plugged in, staff moved plug to another socket and it was fine, but it just mentioned we couldn't charge phones next to us, if they get it fixed though there should be no issue atall with the room.

2026-07-19 via Nuitee
P
Paul Whittaker solo_traveller gb
6
2026-07-19 via Nuitee
R
Ruth couple gb
10
Excellent Hotel friendly and welcoming staff
Pros:

Excellent location
Room was beautiful and very cool on an exceptionally hot day

Cons:

Nothing

2026-07-16 via Nuitee
S
Susan solo_traveller gb
10
2026-07-16 via Nuitee
V
VickyNazer extended_group gb
9
Welcoming, clean with excellent food and service
Pros:

The welcome at reception was lovely, friendly and professional. Has a really large car park too. The room was large, clean and comfortable, had everything we needed and more. Bottled water, biscuits, toiletries and even galaxy hot chocolate. The bed was really nice and shower was very powerful with great heat. The food here was amazing and reasonably priced. Service was fantastic, nothing was too much trouble and the staff were very polite. This place will definitely staying on the favorites list.

Cons:

Very minor dislike was the pillows had rubbish covers on, very paper like, not very soft and the shower head was fixed (not adjustable) apart from that, excellent.

2026-07-15 via Nuitee
J
John solo_traveller gb
9
Pros:

Great location
Excellent choice of breakfast
Staff great

2026-07-14 via Nuitee
C
Cheryl couple gb
6
2026-07-13 via Nuitee
A
Alan solo_traveller gb
7
2026-07-12 via Nuitee
C
Calvin solo_traveller gb
9
Good location, great value for money
Pros:

Everything from check in to check out was perfect, staff very attentive.

2026-07-12 via Nuitee
M
Max couple gb
8
Clean, comfortable and friendly staff
Pros:

Good location

2026-07-12 via Nuitee