Best Western Garfield House Hotel

Hotels
Best Western
8.8 (1595 reviews)
Cumbernauld Road , Chryston , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Value
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
8.8
Property was clean, but cleanliness could have been better.
Service
9.3
Incredibly friendly and helpful staff. Customer service was fantastic.
Location
8.8
Great location for visiting family, but noise from the bar was an issue.
Room Quality
8.3
Some rooms were spacious but noise issues and older beds detracted from experience.
Amenities
8.8
General standard amenities, but proposed upgrades for TVs and plug points noted.
Value for Money
9.3
For the price, can't be faulted, exceptional value with breakfast included.
Food and Beverage
8.3
Great food, but some items were lukewarm and not prepared to order.
Overall Experience
8.8
Overall enjoyable stay with some minor issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:26

Property Description

Convenient Location
Located just a short drive from Glasgow city centre, Best Western Garfield House Hotel offers easy access to both the city and the M8 motorway for further exploration.

Dining Excellence
Indulge in award-winning Lanarkshire ice cream and a variety of delicious dishes at the on-site bar and grill restaurant, complemented by a selection of fine wines.

Comfort and Amenities
Each room at Garfield House is equipped with modern conveniences like free Wi-Fi, flat-screen TVs, and tea/coffee making facilities, ensuring a comfortable stay for all guests.

Experience the best of Glasgow at Best Western Garfield House Hotel - book now for a memorable stay!

Important information:

Please note that the hotel is a very popular wedding venue, therefore some bedrooms may experience noise at the weekend. Pets Policy: Maximum 2 small dogs per room is allowed and dogs are only permitted in our standard rooms. £10 per dog, per night payable on arrival to the hotel. Please note that as the property is a listed building, it does not have a elevator. Ground floor rooms are available and subject to availability and guests can arrange this by using the Special Request Box when booking. Please note for bookings of 4 or more rooms a group policy will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1595 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
A
Alison K solo_traveller gb
9
Great value and way exceeded my expectations for the price. All staff were friendly and professional
Pros:

It was a last minute booking, i just needed a stop over, arriving late and leaving early so i wasn't too particular about where i stayed. Booked this for an excellent price and it way exceeded my expectations

Cons:

There was an issue with my door not locking when i left my room. Brought to the attention of staff who couldn't have done more to assist.

2026-04-11 via Nuitee
C
Craig and Yvonne solo_traveller gb
10
Great hotel, excellent location
Pros:

Parking, price,proximity to Glasgow, food, staff.....everything

Cons:

Nothing

2026-04-11 via Nuitee
B
Bobs solo_traveller gb
9
A step up in Stepps!
Pros:

very accommadating and service was excellent. Made me breakfast to go and coffee too. Would stay again without hesitation.

Cons:

nothing

2026-04-09 via Nuitee
K
Katrina solo_traveller gb
10
Was given a large suite for my stay. It was modern and clean. Excellent value for money. Great breakfast.
Pros:

Clean and modern. Good parking. Friendly and welcoming staff

2026-04-08 via Nuitee
S
Stewart couple gb
10
Excellent.
Pros:

Staff are friendly
Excellent food and service
Great location

Cons:

Nothing

2026-04-08 via Nuitee
F
Franziska couple de
9
2026-04-08 via Nuitee
L
Luke solo_traveller gb
10
2026-04-08 via Nuitee
R
Rzepka couple gb
7
Nice place to stay with friendly staff just mind tv will be remembered 2007
Pros:

Easy accessible, very friendly staff and beer was cold 😉

Cons:

Dirty laundry, furniture and tv over 20 years old…

2026-04-07 via Nuitee
T
Thomas family_with_children gb
7
2026-04-07 via Nuitee
L
Lisa family_with_children gb
8
Great value, comfortable hotel with extremely good staff!
Pros:

The staff, especially Lisa and Jack, went above and beyond to make sure our stay was really enjoyable. They are a credit to the hotel.
The hotel was very clean, tidy, with a lovely mix of the historic building and modern decor.
The bed was very comfortable, and the shower nice and hot and powerful.
Breakfast was plentiful and nice and fresh with a good selection.

Cons:

The TV in the room needed an upgrade , and the coffee in the morning was very, very weak. But those were the only two small changes I would make.

2026-04-06 via Nuitee
D
Duncan Coghlan family_with_children gb
10
2026-04-06 via Nuitee
T
Terri couple gb
9
Very comfortable, friendly and good value.
Pros:

The room was very comfortable. The decor was warm with great art work. The staff were very friendly. The food was good and hearty.

2026-04-05 via Nuitee
M
Milton couple gb
9
Very good made our silver anniversary memorable ❤️
Pros:

Didn't have break fast

Cons:

We gave card details for a tab at reception in restaurant had to pay cash other than taken off our card only thing is it only the bar or not the restaurant for use of tabs ?xx

2026-04-05 via Nuitee
M
Maëlle couple fr
8
2026-04-05 via Nuitee
S
Sergejs couple gb
10
Pros:

Bar

2026-04-05 via Nuitee
S
Scott couple gb
10
2026-04-03 via Nuitee
H
Helen couple gb
8
2026-04-02 via Nuitee
Z
Zoe couple gb
10
2026-04-02 via Nuitee
G
Gordon couple gb
7
Value for money
Pros:

Location and value for money

Cons:

The food in the restaurant (butter chicken) was very poor.

2026-03-31 via Nuitee
M
Mrs Margaret family_with_children gb
10
2026-03-30 via Nuitee