Frensham Pond Country House Hotel & Spa

Hotels
Classic British Hotels
8.4 (172 reviews)
Bacon Lane, Churt, Farnham, England, GU10 2QD , Farnham , GB

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value
Cons:
Needs updates
Inconsistent service at the bar

Categories

Cleanliness
7.9
While many reviews mention cleanliness positively, there is mention of the hotel looking tired, implying a need for improvement.
Service
8.9
Numerous reviews highlight the friendly and helpful nature of the staff, contributing positively to the service experience.
Location
8.9
The hotel is located in a beautiful area with lovely walks and positive remarks about its location.
Room Quality
7.9
Rooms are reported as comfortable and luxurious, but some mention a need for updates.
Amenities
8.4
Facilities like the gym and restaurant view are appreciated, making for a favorable take on amenities.
Value for Money
8.4
The pricing is seen as fair for the quality offered, with several reviews stating it is great value for money.
Food and Beverage
8.4
Positive comments about meals and breakfast contribute to a good sentiment in this category.
Overall Experience
8.4
Overall, the reviews suggest a very satisfactory experience with a strong recommendation for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Discover the serene charm of Frensham Pond Country House Hotel & Spa, nestled by the tranquil waters of Frensham Country Park.

Unwind in Luxury
Indulge in our full-service spa, offering rejuvenating massages, body treatments, and facials. After a day of relaxation, explore recreational amenities like our steam room or stay active in the 24-hour fitness center.

Culinary Delights
Savor exquisite British cuisine at Watermark restaurant or enjoy 24-hour room service for a cozy in-room dining experience. Start your day with our hearty English breakfast served every morning.

Convenience at Your Fingertips
Stay productive with complimentary Wi-Fi and access to our 24-hour business center. With meeting rooms available for events and free self-parking, every aspect of your stay is designed for your comfort and convenience.

Your ideal escape awaits—book your stay today!

Important information:

  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 172 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
T
Tina_Sabino Couples Farnham, Surrey, England
10
Fantastic
Pros:

We went for NYE was lovely the meal the disco the stay and the breakfast for a very good price, we recommend highly it’s in an idilic place, beautiful, staff very friendly and welcomimg

2026-01-01 via Tripadvisor
4
460zenaw Friends getaway Basingstoke, Hampshire, England
10
Party Night
Pros:

Had a lovely evening.. Food was lovely. Staff were friendly and very helpful. Room was comfortable and clean .. Breakfast was fab. . Very good value for money too Really lovely place to stay . Thank You

2025-12-07 via Tripadvisor
D
daveo562 Family
2
Parking fine in their car park
Pros:

Went for a drink here one evening.
Parked in their car park and went in.
Registered our car on the machine in the bar area and had one drink, then left.
Two weeks later got a parking fine for £40 through the post!!!!
Avoid the place is my advice.

2025-11-17 via Tripadvisor
D
davidlR9640IA Family
10
Great location Outstanding visiting family in Farnham
Pros:

Wonderful friendly staff very polite and extremely professional go out of their way to please
Very comfortable and relaxing atmosphere lovely walks

2025-11-17 via Tripadvisor
S
shonaharris2 Couples
10
1st time visitors - well worth a visit
Pros:

☆ What a beautifully presented hotel 🌟
☆ Staff are really friendly and welcoming. 🤝👏
☆ Hotel is very clean, it has a feel of luxury yet not that expensive to stay - 1 Sat night stay - 2 adults with breakfast - winter deal = £101 - it is cheaper other days. 🕒🌛🌞
☆ Food - lunch ( other options available) - Beef burger with fries / cajun chicken burger with fries / pot of tea/ pimms & lemondade -= £55 🍔🍟☕️🥃
☆ Breakfast very good - buffet & continental 🥓 🥚 🍞 ☕️ 🍉🍊🍋
☆ Restaurant view is of Frensham ponds 🍽 🍽🏞
☆ Room felt luxurious & very clean ( tea etc available) bathroom had a wonderful shower and small shampoo/ conditioner/ soap/ body cream available 🚿 🧼 📺 🛏
☆ Small gym with a balcony area - view of the pond. 🏋️‍♂️ 🏃‍♀️
☆ Spa available ( didn't go in there but imagine from all the above it would be lovely) ✨️
☆ a lovely walk around the pond through the woodland area / man made beach 🚶‍♂️ 🏞

☆ Well worth a visit 😀 👌

2025-11-16 via Tripadvisor
T
terrysK9585WM Solo travel
10
.
Pros:

Really nice hotel and staff. Good food and peacful. Today is a lovely day to run, start up the car in sun. Packing blankets.

2025-11-02 via Tripadvisor
K
kenechukwuo897 Business
10
Fantastic
Pros:

Wonderful staff , wonderful meals . Neat and conducive room with wonderful entertainment.
Akash, Yatish and Raieda were very helpful throughout my stay

2025-11-01 via Tripadvisor
V
V1876FXlaurar Family
10
Lovely hotel, friendly staff, beautiful area
Pros:

We came with family to attend a wedding at a nearby venue. It was a lovely hotel, friendly helpful staff (thanks Akash!), beautiful area to explore. Comfortable beds, biscuits and twinnings tea in bedrooms.

2025-11-01 via Tripadvisor
H
H6289BBfs Family
10
Great hotel, great service and wonderful stay. Would highly recommend.
Pros:

Despite a few teething problems with my booking the Hotel was great. Service was superb and nothing was too much trouble. The breakfast was one of the best hotel breakfasts I have had. Great choice and very fresh. Would definately like to return again in the summer to swim in pond.

2025-10-31 via Tripadvisor
I
InsightManchester Solo travel Urmston, Trafford, Greater Manchester, England
6
Needs an update
Pros:

Had the Sunday lunch. The food was ok. The service was good. Unfortunately the hotel looks tired and could do with a refit.

2025-10-27 via Tripadvisor
M
MarkCooper_10 Couples Amsterdam, North Holland Province
2
Dreadful
Pros:

Went to the bar for a drink. No one to serve there, no one at reception. Only staff I found in the kitchen. No apology. Unfriendly. And the fake grass terrace is such bad taste. Also the restaurant was empty except for one table - for a Sunday lunch. Felt closed down.

2025-10-21 via Tripadvisor
D
DavidH14821 Couples
10
Wonderful experience
Pros:

Absolutely loved our stay here. The hotel is immaculate, very attractive and extremely quiet. The staff are so polite and thoughtful. We would definitely come here again!

2025-10-19 via Tripadvisor
B
blb335 Solo travel
10
Highly recommended
Pros:

A beautiful hotel in a stunning and tranquil location with views over Frensham Great Pond. My room was spotlessly clean and very comfortable, the staff were friendly and helpful and the food delicious. This is an excellent base for walkers and bird watchers as well as those seeking a spa break. I definitely recommend

2025-10-14 via Tripadvisor
N
nathanielwhitew Couples
10
A fantastic experience
Pros:

A fantastic place to stay from start to finish staff very friendly nothing to much trouble excellent service good quality rooms spa facilities fantastic excellent quality breakfast would definitely stay here again very peaceful.

2025-10-11 via Tripadvisor
R
richard_def Family
10
Celebration of Life - Friendly, helpful, organised
Pros:

I chose Frensham Pond Hotel to host the event to celebrate of the life of my wife.
At these difficult times, you need things to be straightforard. Anu, in the events department was so kind and helpful.
The events room was laid out well, opening onto the terrace area overlooking the lake. So peaceful and tranquil.
The staff were attentive and efficient, the food was good.
Thank you all for making this part of a difficult day, so special

2025-10-10 via Tripadvisor
W
W6261OZritas Friends getaway
10
Music retreat - group gathering of 20+ for l3 days
Pros:

The staff were gracious and attentive.
The hotel setting is beautiful and lovely walks
Catered for vegetarians very well and the food was lovely and different variety everyday for the 3 days we were there.
Accomodates groups well. We were a group of 20+
Thoroughly enjoyed the whole experience of a music retreat .
So if anyone wants to do group activities, family reunions, yoga retreats etc and need space and supportive Accomodation, this is it !!!
Thank you so much.

2025-10-09 via Tripadvisor
N
Neiloy partner
10
Pros:

Only stayed for one night but staff were very helpful, rooms comfortable and breakfast good.

2025-10-09 via Nuitee
8
816pmk Friends getaway
10
Serene Experiential Musical Retreat
Pros:

I have just returned from a wonderful stay at Frensham Pond Hotel, as part of the Indian musical singing choir. I must say that I've been incredibly impressed not only by the stunning serene peaceful venue, beautifully clean rooms, delicious varieties of food served , but also the customer service was absolutely impeccable. The staff were quite warm, helpful, very patient with my special gluten-free requests. Will certainly return whenever I can and wholeheartedly recommend the hotel. Thank you very much !

2025-10-07 via Tripadvisor
1
129rakeshj Friends getaway
10
Positive energy and wonderful accommodation
Pros:

Excellent place to stay,
Perfect for inner wellbeing and holiday
Great place, very good customer services

We enjoyed our music retreat.
Delicious Food, high standard of the conference room, campus is clean, beautiful nature and good staff

2025-10-07 via Tripadvisor
5
509veenas Friends getaway
10
Super Stay and Spiritually uplifting with venue
Pros:

Excellent service and food is amazing, the Best! Lovely and caring staff. Facial massage was brilliant. I will come back here again.

2025-10-05 via Tripadvisor