InTown Suites Extended Stay San Antonio TX - Leon Valley South

The room wasn't up. They come in your room when you not there The police always coming there for someone. Marijuana smell always came in my room.

I'm waiting for my money back, the new staff is horrible! Penny who was the manager was amazing, but now we have kids working overnight letting the men selling women for Sex run the entire show! Not to mention there is a women in a bonnet and short skirt posing as staff! Whoever worked overnight 10-3-25 had me kicked out after I got home from work due to a man who tried to make a sex traffic pass on my wife earlier that day but was unsuccessful! After all this I tried to demand a refund bc cops were called due to him gaslighting, but when I went to the front desk as the cops required me to do for my refund she was in the back with said man and never came out to honor that! Instead, the girl POSING as an employee with the bonnet said she was busy! I just want my $1,000 back and we are good! This is a ghetto system, but if you're looking for prostitutes, you're HOME💯 video evidence bPenny who was the manager was amazing, but now we have kids working overnight letting the men selling women for Sex run the entire show! Not to mention there is a women in a bonnet and short skirt posing as staff! Whoever worked overnight 10-3-25 had me kicked out after I got home from work due to a man who tried to make a sex traffic pass on my wife earlier that day but was unsuccessful! After all this I tried to demand a refund bc cops were called due to him gaslighting, but when I went to the front desk as the cops required me to do for my refund she was in the back with said man and never came out to honor that! Instead, the girl POSING as an employee with the bonnet said she was busy! I just want my $1,000 back and we are good! This is a ghetto system, but if you're looking for prostitutes, you're HOME💯 video evidence but somehow I can't post it here all of a suddenut somehow I can't post it here all of a sudden

Staff was amazing

Have a pool stop trying to over charge take cash and have nicer more respectful people working.

Some of the services (e.g., laundry) were restricted

Nothing

Nothing

Dirty pathways, dirty elevator and poor conditions of all areas. Smoking outside rooms caused smoke smell in room. Kitchen sink had food in drain when first arrived and discovered later that it leaked on the bottom! It wet paper towels and water bottles that we had placed under the sink. I had made reservations for the whole month of July but was told had to renew reservations weekly and was reissued new keys each week. My mom was harassed for payment on a Friday when we were told by the Office Manager that payment actually was due on Saturday. There was also someone who smoked pot and you could smell it each time passed by room.