InTown Suites Extended Stay San Antonio TX - Nacogdoches Road

Hotels
6.1 (35 reviews)
13220 Nacogdoches Road , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Paid WiFi
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Quiet
Good location
Cons:
Roaches
Rude service

Categories

Cleanliness
3.68
Roaches, cracked ugly toilet, furniture was stained.
Service
6.65
Mixed feedback; while front manager Monica was praised, manager Robert was rude.
Location
8.69
Location was good close to many shopping areas and family.
Room Quality
4.64
Bed was too small and there were issues with the room's cleanliness.
Amenities
5.67
No pots or pans or any kitchen accessories.
Value for Money
5.63
Standard quality for this hotel tier.
Food and Beverage
7.18
Standard quality for this hotel tier.
Overall Experience
6.65
Overall experience impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:02

Property Description

Convenient Location

Located in the North San Antonio - SAT district, InTown Suites Extended Stay San Antonio TX - Nacogdoches Road offers easy access to popular attractions like AT&T Center, San Antonio Spurs, and The Alamo.

Comfortable Accommodation

The air-conditioned rooms at the hotel feature modern amenities including a flat-screen TV, a fridge, and a private bathroom. With cozy bed linens and towels provided, guests can enjoy a comfortable stay during their visit.

Nearby Attractions

Explore nearby attractions like Tower of the Americas, Alamodome, and The Shops at La Cantera, all within a short distance from the hotel. Additionally, Ripleys Believe It Or Not Museum and Henry B Gonzalez Convention Center are also easily accessible from the property.

Book your stay at InTown Suites Extended Stay San Antonio TX - Nacogdoches Road for a convenient and comfortable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in all areas and costs USD 2 per 24 hours.

Location

Guest Reviews

6.1
Based on 35 reviews
Cleanliness: 3.68
Service: 6.65
Location: 8.69
Room Quality: 4.64
Amenities: 5.67
Value for Money: 5.63
Food and Beverage: 7.18
Overall Experience: 6.65
E
Egger • couple • us
9
2025-12-10 • via Nuitee
G
G • solo_traveller • us
10
Front manager monica was excellent in service
Pros:

Quiet

2025-11-29 • via Nuitee
A
Adams • couple • us
8
2025-10-31 • via Nuitee
T
Troy Vernon
2
Pros:

Wouldn't let me check in after hours

2025-07-23 • via Nuitee
H
Hupp • couple • us
1
Won't stay there again
Pros:

Location was good close to many shopping areas and family

Cons:

Roaches, cracked ugly toilet, bed was too small furniture was stained, no pots or pans or any kitchen accessories

2025-07-09 • via Nuitee
B
Beatrice • family
2
Pros:

The manager robert threw us out cause he said no pets allowed! We had 1 cat, but i took picture of other people there that had dogs and cats sleeping in the windows. So i dont understand what the problem is !!! He was very rude , i advice no one to stay there

2025-07-04 • via Nuitee
B
Beatrice • family
2
Pros:

He said we couldn't have a pet but there was like 7 other persons staying there they had cats and dogs

2025-07-03 • via Nuitee
A
Ashlee • review category business travellers • au
2
I did not stay at this accomodation and instead had to find somewhere to stay last minute
Cons:

They do not provide any kitchenware, cutlery, pots, pans etc. It is not appropriate for a short term (7-30 days) stay where you wish to cook etc unless you purchase your own amenities.

2025-05-06 • via Nuitee
R
Rick • review category business travellers • us
1
The worst place I have ever stayed
Pros:

Nothing

Cons:

Infested with cockroaches, smelled like strong marijuana everywhere, no response to complaints, no return calls. I was ignored completely. Contract says pest free and this was not the case. I asked for refund and was ignored. I didn’t stay even one night.

2025-03-25 • via Nuitee
J
Jim
2
Pros:

Cockroaches everyday coming out of the sink drain and bathtub shower. Cockroaches on the walls and above the entry door. Lack of weather stripping around entry door letting the smells of the outside come in and other creatures crawling around. Furniture worn down and old. Problem with the internet did not have for 2 days of the 7 days that I stayed there. Got locked out of my room card key stopped working the day before I checked out. Housekeeping only once a week that should explain everything of where not to stay. If there's no other place to stay but other than this hotel I was sleep in my car at a Walmart that's how bad it is. Also noisy neighbors and the main street that it's on is very noisy also. Could have sworn it was a raceway last night with loud mufflers and tires burning out.

2024-07-27 • via Nuitee
P
paul
4
Pros:

A/C is not working properly, cotchorock walking inside of the room all the time even on the bed,ceilings,around M.wave and all over.

2024-04-21 • via Nuitee
J
Jade • family_with_children
10
Pros:

J

2024-02-05 • via Nuitee
L
Luis • young couple • us
6
Pleasant
2023-09-30 • via Nuitee
G
Glenna • solo traveller • us
10
Exceptional
2023-09-14 • via Nuitee
O
Odis • review category business travellers • us
3
costly
Pros:

fairly clean

Cons:

No WiFi or internet connection that I specifically ask for when I booked it.

2023-06-01 • via Nuitee
M
Mario • young couple • us
10
Exceptional
Pros:

Everything

Cons:

Nothing

2023-05-08 • via Nuitee
L
Laura • review category business travellers • us
10
Exceptional
2023-02-20 • via Nuitee
C
Charles • review category business travellers • us
10
Exceptional
2023-02-03 • via Nuitee
R
Robert
10
Pros:

InTown is a low cost extended stay motel that all the comfo

2023-01-13 • via Nuitee
V
Verified traveler • self
10
Pros:

I loved the feel of the room, the kitchenette and even the water pressure in the shower. 10 /10 would go back and recommend!

Nothing i didn't like.

2021-04-30 • via Nuitee