Hanoi Lotus Boutique Hotel

Hotels
9.1 (533 reviews)
02 Hoi Vu Street , Hanoi , vn

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
clean room
super friendly staff
convenient location
excellent customer service
Cons:
missing amenities
breakfast not on-site
price-quality discrepancy

Categories

Cleanliness
9.05
Generally praised for cleanliness but noted some maintenance issues.
Service
9.99
Staff is described as super friendly and helpful, contributing to an excellent service experience.
Location
9.56
Location is frequently mentioned as very convenient and central.
Room Quality
8.51
Rooms noted to be clean and comfortable; however, some comments about missing amenities.
Amenities
8.54
Basic amenities noted, but some reviews mentioned a lack of certain items.
Value for Money
9
A few reviews indicated that the price did not match expectations due to missing facilities.
Food and Beverage
8.55
Breakfast is not on-site, and some guests mentioned it was not as depicted.
Overall Experience
9.62
Overall, guests had a positive experience with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:59

Property Description

Central Location in Hanoi's Ancient Streets
Conveniently situated in the heart of Hanoi's ancient streets, Hanoi Lotus Boutique Hotel is the perfect base for exploring the city. Just a short stroll away from Hoan Kiem Lake and the Thang Long Water Puppet Theater, guests can immerse themselves in the rich culture and history of the area.

Comfortable Rooms with Modern Amenities
The hotel's rooms feature elegant timber flooring and wooden furnishings, creating a warm and inviting atmosphere. Equipped with modern conveniences such as a 32-inch LCD TV, air conditioning, and a minibar, guests can relax in comfort after a day of sightseeing. Select rooms even offer a private balcony with stunning city views.

Exceptional Service and Complimentary Offerings
At Hanoi Lotus Boutique Hotel, guests can enjoy a complimentary breakfast to start their day off right. Additionally, all-day fruit juice and tea/coffee are provided free of charge. The attentive staff at the 24-hour front desk are always on hand to assist with any inquiries or travel arrangements, ensuring a seamless and enjoyable stay.

Experience the charm of Hanoi at Hanoi Lotus Boutique Hotel - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 533 reviews
Cleanliness: 9.05
Service: 9.99
Location: 9.56
Room Quality: 8.51
Amenities: 8.54
Value for Money: 9
Food and Beverage: 8.55
Overall Experience: 9.62
C
Chandrasen Bhatia • couple • in
5
Not 4 star hotel
Pros:

This hotel location was good and it's staff were courties and helpful.

Cons:

This hotel is not 4 star as mentioned in your website. It is 2 star category with small rooms and no facilities available.

2026-04-18 • via Nuitee
F
Fanny • couple • fr
10
2026-04-18 • via Nuitee
M
MERT • couple • tr
10
Pros:

An absolute gem of a hotel. From the opulent lobby to the meticulously designed suites, every detail exudes luxury. The personalized service was unparalleled, making our stay feel truly world-class.

2026-04-14 • via Nuitee
A
Alexis • couple • fr
10
2026-04-14 • via Nuitee
F
Finn • couple • vn
10
Pros:

Exceeded all expectations! Clean rooms, perfect location, and incredibly comfy beds. Would definitely stay here again.

2026-04-14 • via Nuitee
P
P. • couple • nl
2
Pros:

Locatie en waterstraal douche.

Cons:

Foto's geven geen reële weergave.
Hele oude kamer. Vloer komt omhoog. Alles oud. Bed matig. Tegels vallen uit de muur. Water uit wc spuit soms omhoog, natte vloer en wc bril. Voor ontbijt moet je 200 mtr verderop in een ander hotel zijn. Heel bizar. WiFi heel slecht, nauwelijks bereik. Ook niet met eigen bundel. Rare badkamer met glaswand. Wij hadden 2 kamers allebei slecht.

2026-04-14 • via Nuitee
T
Tessy • solo_traveller • fr
7
Bien
Pros:

La proximité du old quarter

Cons:

Le supplément payé pour des oreillers tachés qui soit dis en ne peuvent pas été enlevé.

2026-04-13 • via Nuitee
J
Jaimee Lee • solo_traveller • au
7
Pros:

Property was clean, staff were nice

Cons:

I had to walk to another hotel to get my breakfast

2026-04-12 • via Nuitee
R
Romane • couple • fr
10
2026-04-10 • via Nuitee
L
Lukas • couple • de
10
Outstanding Service
Pros:

The highlight of my stay was definitely the staff. They were professional, friendly, and always ready to help with a smile. Special thanks to the front desk team for the great recommendations.

2026-04-10 • via Nuitee
J
Jochen • couple • at
10
2026-04-05 • via Nuitee
M
Maria-Christina • couple • fr
10
2026-03-30 • via Nuitee
I
Ina • couple • de
10
Pros:

The staff were polite and attentive, always ready to help with any questions. The atmosphere felt relaxing, and the overall experience was smooth from check-in to check-out. I would happily recommend this place to others.

2026-03-30 • via Nuitee
S
Stuart • couple • us
6
Meh - try the Hotel De La Seine nearby
Pros:

Location and staff

Cons:

Rooms were borderline depressing

2026-03-28 • via Nuitee
O
Olga • couple • ru
10
2026-03-28 • via Nuitee
B
Benoît • couple • fr
10
Pros:

Honestly, I had a really nice stay here. The room was clean, the bed was super comfortable, and the staff were really friendly. I’d definitely come back.

2026-03-28 • via Nuitee
V
Victor • couple • pe
10
Pros:

It’s not too expensive, but everything felt well taken care of. The location was also really convenient.

2026-03-28 • via Nuitee
K
Katie • solo_traveller • us
10
Great location and very clean room. Would stay again.
2026-03-26 • via Nuitee
L
Lorraine • couple • au
10
2026-03-26 • via Nuitee
S
Sven • couple • se
10
2026-03-26 • via Nuitee