Hanoi Lotus Boutique Hotel

Hotels
9.1 (503 reviews)
02 Hoi Vu Street , Hanoi , vn

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
clean room
super friendly staff
convenient location
excellent customer service
Cons:
missing amenities
breakfast not on-site
price-quality discrepancy

Categories

Cleanliness
9.05
Generally praised for cleanliness but noted some maintenance issues.
Service
9.99
Staff is described as super friendly and helpful, contributing to an excellent service experience.
Location
9.56
Location is frequently mentioned as very convenient and central.
Room Quality
8.51
Rooms noted to be clean and comfortable; however, some comments about missing amenities.
Amenities
8.54
Basic amenities noted, but some reviews mentioned a lack of certain items.
Value for Money
9
A few reviews indicated that the price did not match expectations due to missing facilities.
Food and Beverage
8.55
Breakfast is not on-site, and some guests mentioned it was not as depicted.
Overall Experience
9.62
Overall, guests had a positive experience with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:59

Property Description

Central Location in Hanoi's Ancient Streets
Conveniently situated in the heart of Hanoi's ancient streets, Hanoi Lotus Boutique Hotel is the perfect base for exploring the city. Just a short stroll away from Hoan Kiem Lake and the Thang Long Water Puppet Theater, guests can immerse themselves in the rich culture and history of the area.

Comfortable Rooms with Modern Amenities
The hotel's rooms feature elegant timber flooring and wooden furnishings, creating a warm and inviting atmosphere. Equipped with modern conveniences such as a 32-inch LCD TV, air conditioning, and a minibar, guests can relax in comfort after a day of sightseeing. Select rooms even offer a private balcony with stunning city views.

Exceptional Service and Complimentary Offerings
At Hanoi Lotus Boutique Hotel, guests can enjoy a complimentary breakfast to start their day off right. Additionally, all-day fruit juice and tea/coffee are provided free of charge. The attentive staff at the 24-hour front desk are always on hand to assist with any inquiries or travel arrangements, ensuring a seamless and enjoyable stay.

Experience the charm of Hanoi at Hanoi Lotus Boutique Hotel - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 503 reviews
Cleanliness: 9.05
Service: 9.99
Location: 9.56
Room Quality: 8.51
Amenities: 8.54
Value for Money: 9
Food and Beverage: 8.55
Overall Experience: 9.62
M
Mark • couple • gb
10
2026-03-13 • via Nuitee
V
Vannier • couple • fr
10
2026-03-13 • via Nuitee
Y
Yaakov • couple • il
10
2026-03-13 • via Nuitee
J
Jacqueline • couple • ca
10
Pros:

Everything was simple and comfortable. The room was well maintained, and the staff made the stay very enjoyable.

2026-03-10 • via Nuitee
G
Gavino • couple • it
10
Pros:

Great place to stay. The room was cozy and quiet, and the overall service was very good.

2026-03-10 • via Nuitee
A
Alexander • solo_traveller • de
10
Pros:

The room was clean, comfortable, and well organized. The staff were kind and welcoming.

2026-03-10 • via Nuitee
R
RAZ • couple • il
8
למי שלא מחפש מלון פנסי. המלון בסיסי, מקום לינה נקי ושקט.. שווה את המחיר.
Pros:

מיקום מצויין. בעיר העתיקה, במרחק הליכה מכל דבר, רחוב צדדי שקט..
לחדר שלנו החתה מרפסת ביקשנו מראש.

Cons:

המלון מציע אמנם ארוחת בוקר, אבל במלון שליד, שתי דקות הליכה. זו אותה רשת..

2026-03-07 • via Nuitee
A
Adi • solo_traveller • il
10
Pros:

I really liked this hotel. The room was cozy, the environment was peaceful, and the staff were very kind

2026-03-05 • via Nuitee
P
Paulina • couple • de
10
2026-03-05 • via Nuitee
V
Virginie • couple • fr
10
Pros:

Great service and a comfortable room. Everything was tidy and the staff made the stay very easy.

2026-03-05 • via Nuitee
S
Saraby • couple • il
10
Pros:

Very comfortable and easy stay. The room was well cleaned and nicely set up, and the staff were always friendly and approachable.

2026-03-03 • via Nuitee
J
Johannes • solo_traveller • de
10
Pros:

I had a great overall experience. The hotel was tidy and peaceful, the room was cozy, and the service was consistently thoughtful

2026-03-03 • via Nuitee
J
Joseph • couple • us
8
2026-02-26 • via Nuitee
K
Klaus • solo_traveller • at
10
Pros:

I had a stress-free stay here. The hotel was organized and clean, and the staff were attentive without being intrusive.

2026-02-22 • via Nuitee
R
Romeo • couple • ch
10
Pros:

The quality of service really stood out. The room was comfortable and tidy, and I appreciated how welcoming everyone was.

2026-02-22 • via Nuitee
J
James • couple • ph
10
Pros:

Everything met my expectations. The room was cozy, the facilities were well maintained, and the staff were always smiling and helpful.

2026-02-22 • via Nuitee
L
Le • couple • fr
10
2026-02-22 • via Nuitee
S
Shirley • couple • ca
6
OK for a short stay
Pros:

Kind staff, convenient location in Old Town

Cons:

Breakfast included in price but served in a different hotel one block away on second floor without elevator.
Somewhat shabby interior with no windows which makes it quiet for sleeping, but a bit hard to orient oneself as to time of day, dressing for weather conditions.

2026-02-10 • via Nuitee
J
Jacob • couple • gb
10
Pros:

Lovely hotel.

2026-01-30 • via Nuitee
R
Rodriguez • couple • es
10
Pros:

The room was cozy and clean. Suitable for a short trip or overnight stay.

2026-01-28 • via Nuitee