Tertianum Residenza Al Parco Appartements & Restaurant

Hotels
8.6 (974 reviews)
Via San Gottardo 8 , Locarno , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Excellent location
Good breakfast
Pleasant ambiance
Cons:
Poorly marked paths
Expensive parking

Categories

Cleanliness
8.49
Guests mentioned that rooms were very clean and well-maintained.
Service
8.76
Staff were described as friendly and accommodating.
Location
9
The location was praised for its proximity to the train station and city center.
Room Quality
8.45
Rooms are spacious and well-equipped, though some furnishings are slightly outdated.
Amenities
8.48
Good amenities including a large balcony and a pool, though parking was considered expensive.
Value for Money
8.34
Generally good value for the services provided, though parking fees were noted as high.
Food and Beverage
8.69
Breakfast offerings were well-received, with a variety of fresh options.
Overall Experience
8.56
Overall, guests had a very pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:31

Property Description

Independent Living Solutions for the Elderly
The 3-star superior Tertianum Residenza Hotel & Ristorante Al Parco in Muralto offers a unique living experience tailored for the elderly. With a focus on independent living, the hotel provides a comfortable and secure environment for older guests to enjoy their stay.

Relaxation and Leisure Facilities
Guests can unwind and rejuvenate in the hotel's large private garden with a terrace, take a refreshing dip in the indoor pool, or pamper themselves at the on-site beauty parlour. These facilities offer a perfect retreat for those looking to relax and indulge during their stay.

Convenient Amenities and Dining Options
From free WiFi access in public areas to rooms equipped with modern amenities like flat-screen cable TVs and balconies, the Tertianum - Residenza Al Parco ensures a comfortable stay for all guests. Additionally, the on-site à la carte restaurant and bar provide delicious dining options, with the convenience of breakfast in the room for a leisurely start to the day.

Experience comfort, relaxation, and convenience at Tertianum Residenza Hotel & Ristorante Al Parco - book your stay now for an unforgettable experience!

Important information:

Please note that on public holidays the reception closes at 12:00. If you expect to arrive later, please note that keys can be pick up at the on-site restaurant.

Please note that Residenza Al Parco is owned by Tertianum AG, which offers independent living facilities for seniors.

For arrivals after 22:00, please use the night bell at the main entrance located at Via San Gottardo 8.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Feb 16, 2026 until Mon, Mar 9, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children 12 years old stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 18 per day.

Location

Guest Reviews

8.6
Based on 974 reviews
Cleanliness: 8.49
Service: 8.76
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.34
Food and Beverage: 8.69
Overall Experience: 8.56
H
Husi • family_with_children • ch
9
Pros:

Lage, Ausschattung, Menschlichkeit, Essen, Schwimmbad jeder Zeit, Essen, Innenhof, Ticino-ticket

Cons:

Die Matrazen waren für uns zwei (zierliche Frauen) erwas gewöhnungsbedürftig/hart.

2026-03-14 • via Nuitee
J
JEAN-PIERRE • couple • ch
9
Pros:

Grandeur du logement, luminosité, vaste terrasse, proximité de la gare et des transports publics, proximité du centre ville, du lac etc., bon buffet pour le petit-déjeuner.

Cons:

Qualité des matelas à revoir, pour un séjour de plusieurs nuits, ce serait très appréciable!

2026-03-14 • via Nuitee
R
Rolf • couple • ch
7
2026-03-14 • via Nuitee
V
Vincenzo • couple • it
9
2026-03-13 • via Nuitee
J
judith • couple • ch
10
2026-03-12 • via Nuitee
D
Dagmar Claudia • solo_traveller • de
9
Wer Ruhe sucht, hier ist man richtig
Pros:

war schon mehrmals hier. Wer Ruhe schätzt, ist hier richtig.
Frühstück sehr gut im schönen Wintergarten mit chilliger Atmoshäre und Blick in den wunderbaren Park.
Die Betten hervorragend von Höhe und Matratze.
Die Apptm gut ausgestattet, Die Höflichkeit/Service aller MItarbeiter hervorragend wie immer.
Ich komme wieder !

Cons:

Leider war das Schwimmbad gerade unter der Wartung, man bot mir aber an, im anderen Hotel/Residenz der Kette, das Schwimmbad benutzen zu können, was mit Bus gut erreichbar gewesen wäre.
Leider dröhnte megalaut der Tv ab 15 täglich aus der Nachbarwohnung einer Bewohnerin, gegen 23 h war es dann ruhig.

2026-03-10 • via Nuitee
C
Christine • solo_traveller • ch
10
2026-03-07 • via Nuitee
P
Petra • couple • de
10
Immer wieder gerne
Pros:

Sehr geräumige Wohnung. Wunderschöner Park und die Stadt fußläufig erreichbar.

2026-03-05 • via Nuitee
V
Viljams • solo_traveller • ch
9
Short stay for work in great apartment hotel
Pros:

It’s great value for money

Cons:

Breakfast a little too small

2026-03-05 • via Nuitee
R
Roland • couple • de
9
Cons:

Sonntagnachmittag leider keine Rezeption
geöffnet .

2026-03-02 • via Nuitee
U
Ursula • solo_traveller • ch
8
2026-03-01 • via Nuitee
E
Ewa • family_with_children • ch
10
2026-03-01 • via Nuitee
B
Baumgartner Gerhard • couple • ch
9
Toplage und grosses Zimmer
Pros:

Grosses Zimmer mit Terrasse, vielfältige Auswahl beim Frühstück - sehr lecker, nahe beim Bahnhof gelegen.

Cons:

- Das Schwimmbad war in Reinigung und deshalb in diesen Tagen nicht benützbar. Diese Information an uns fehlte, so dass wir im Badeanzug und Bademantel vor dem geschlossenen Badeingang standen.
- Der Empfang für W-Lan war schwach und funktionierte schlecht.

2026-03-01 • via Nuitee
B
Barbara • couple • ch
9
2026-02-28 • via Nuitee
J
Jakob • couple • ch
10
Sehr angenehmer Aufenthalt und hervorragendes Frühstück. Das Personal äussert zuvorkommend.
Pros:

Ich habe hauseigene Hallenbad genossen.

2026-02-28 • via Nuitee
H
Heidi • couple • it
9
2026-02-27 • via Nuitee
K
Kurt • family_with_children • ch
8
2026-02-27 • via Nuitee
U
Ursula • couple • ch
10
sehr guter Aufenthalt
Pros:

sehr gute Lage nähe Bahnhof. Ausgezeichnetes Frühstück

Cons:

Die Betten sind für uns viel zu hart - auch wenn eine Bettdecken auf die Matratze gelegt wurde. Hopper wären gut.

2026-02-25 • via Nuitee
M
Moises • couple • br
4
Pelo valor não vale a pena, estacionamento pago e piscina sem funcionar.
Pros:

Localização muito boa e café da manhã bom. Quarto grande.

Cons:

O hotel não tem recepção a noite, estacionamento é pago o que não é informado. A piscina do hotel estava em manutenção, que também não foi informado.

2026-02-25 • via Nuitee
I
Ingrid • couple • ch
9
Ein grosszügiges, ruhiges Apartement, perfekt für ein verlängertes Wochenende in Locarno.
Pros:

Lage sehr zentral, man ist in ein paar Minuten am Bahnhof Locarno.
Das Frühstück wurde im Wintergarten mit Blick in den Park serviert, sehr schön hell also.
Das Personal war sehr aufmerksam.

Cons:

WLAN wäre zu verbessern

2026-02-24 • via Nuitee