Palazzo Salgar

Hotels
9 (2136 reviews)
Via Nuova Marina 120 , Naples , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Bathroom facilities issues
Possible discomfort with bedding

Categories

Cleanliness
8.39
Cleanliness was generally good, but there were some issues mentioned with the bathroom facilities.
Service
9.36
Staff is consistently described as kind, attentive, and public praise was given for their efficiency.
Location
9.4
Positive comments about the strategic location, close to public transport and attractions.
Room Quality
8.35
Rooms were reported as clean and generally well-kept, but some mentioned issues with bed comfort and shower setup.
Amenities
8.38
Good breakfast options noted, though some guests highlighted areas for improvement.
Value for Money
9.34
Guests felt the experience was worth the price, especially with service and offerings.
Food and Beverage
9.39
Breakfast was praised for variety and quality, enhancing the overall dining experience.
Overall Experience
9.36
Most reviews convey a strong sense of satisfaction with an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:09

Property Description

City Views from Every Room

Experience the breathtaking city views from every air-conditioned room at Palazzo Salgar. Whether you're relaxing in your room or starting your day, the picturesque cityscape will always be in sight.

Abundant Buffet Breakfast

Start your day right with an abundant buffet breakfast offered every morning at the hotel. From fresh pastries to hot coffee, indulge in a variety of delicious options to energize you for the day ahead.

Convenient Location for Exploring

Located just a 5-minute walk from Piazza Mercato Square, Palazzo Salgar offers easy access to Napoli Harbor and Napoli Centrale Train Station. Explore the nearby attractions with ease during your stay.

Book your stay at Palazzo Salgar now to enjoy these fantastic amenities and more!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

9
Based on 2136 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
G
Giovanni solo_traveller it
9
2026-07-24 via Nuitee
A
Athanasios couple gr
7
2026-07-24 via Nuitee
E
Eco Energy couple fr
1
Pros:

Ничего. Соотношение цена качества тут не работают от слова совсем.

Cons:

Все. Номер шумный. Кондиционер как в старом хостеле. Грязно. Парковка 30 евро машина непонятно где. Завтрак ужас. Кофе в порошке. Хотели сходить в спортзал - он закрыт. Попросили открыть в 6 утра. Не пошли на встречу. Вид из номера на окна соседей с бельем. Грязь вокруг.

2026-07-22 via Nuitee
R
Roman couple il
9
2026-07-22 via Nuitee
T
Tommy family_with_children fr
8
2026-07-22 via Nuitee
M
Mehdi couple fr
10
Très bien
Pros:

Très bien 🤩

Cons:

L accueil exceptionnel et magnifique 😍

2026-07-21 via Nuitee
A
Andrea couple it
8
Pros:

Ottima la posizione e la colazione.
Staff gentilissimo e disponibile a soddisfare ogni richiesta.

Cons:

Il letto e i cuscini non era molto comodi.

2026-07-20 via Nuitee
I
Iarina Timeea couple ro
3
Nu văd de ce ar fi cineva fericit să stea aici.
Pros:

Au încercat să fie drăguți, pur și simplu nu erau pregătiți bine.

Cons:

Locația e fix lângă o zonă plină de home-lessi și hoți, care te urmăresc până la intrare. Dușurile erau vechi și ruginite, wc ul își bloca scurgerea și curgea apa în continuu. Robinetul de la baie se misca. Doamna de la curățenie mi-a aruncat cercelul la gunoi și nici nu și-a cerut scuze, nici nu și-au dat interesul să mă ajute prea tare, pe lângă faptul ca doar aranjau patul, până să le dăm tips să schimbe și prosoapele. Micul dejun a fost extrem de sărac, ca legume doar niște roșii ofilite și frunze de verdeață. Mozzarella era stricată și nici nu și-au cerut scuze, doar au înlocuit-o, aveau doar 2 tipuri de mezel, grețoase. Ouă ochiuri nu existau, doar fierte. Deci stăteau bine pe patiserie, dar pe partea de mic dejun normal și sănătos să nu mori de la dulciuri la 7 dimineața, cam greu.

2026-07-20 via Nuitee
K
Karen family_with_children us
6
Never be back! What a dirty, nasty, area. Trash and dog poop all over the sidewalks, rat in trash
Pros:

Breakfast was good
Quick service when called for help
Great help at front desk for directions and suggestions
Room was clean
Stocked mini-bar

Cons:

The bar area and lack of advertised drinks that were not available
The surrounding area was filthy, nasty and extremely dirty!!!
Low spa offerings
Weak on the supplies- soap, shampoo etc

2026-07-18 via Nuitee
D
Dauteur solo_traveller fr
10
2026-07-17 via Nuitee
L
Louise extended_group gb
8
Great value friendly staff
Pros:

Hotel itself is lovely great value friendly staff

Cons:

Location didn’t feel safe when out of hotel

2026-07-14 via Nuitee
L
Louise extended_group gb
8
2026-07-14 via Nuitee
M
Marta couple pl
8
Dobry
Pros:

Dobra lokalizacja, blisko portu. Pyszne śniadania.

Cons:

Pokój w 4 - gwiazdkowym hotelu jak w 2 - gwiazdkowym. Stare pokrętła w prysznicu i przy umywalce, zużyte szafki. Plusy za kołdrę i mini barek i pyszne śniadania.

2026-07-14 via Nuitee
N
Norbert couple mt
9
Pros:

The staff is super friendly. The bed was very comfortable and the bathroom very big. The breakfast was excellent.

2026-07-13 via Nuitee
M
Munao family_with_children it
7
Pros:

Struttura di gran gusto, posizionata in una ottima location soprattutto se si deve raggiungere a piedi la stazione ferroviaria o il terminal traghetti per le isole del golfo.
Camera spaziosa e silenziosissima, che favorisce un ottimo riposo notturno.
Staff cordiale e gentilissimo.
La colazione SUPERLATIVA, credo la migliore mai avuta in un hotel.

Cons:

Mi spiace dirlo, ma la bellissima struttura pecca in alcuni piccoli dettagli, soprattutto la doccia.
Sistema di apertura/chiusura e regolazione temperatura dell'acqua molto complesso e poco funzionale.

2026-07-13 via Nuitee
N
Nataliia family_with_children ru
9
Отличный отель в странном районе
Pros:

Великолепный персонал! Вежливые, предупредительные, готовые придти на помощь по любому поводу и без малейшего раздражения!
Хорошие завтраки - выбор еды на любой вкус, много фруктов и разнообразной выпечки.
Из окна вид на Везувий. Хорошая звукоизоляция в номере. Удобная кровать.

Cons:

В номере не было ни одноразовых тапочек, ни гигиенического набора. Только шампунь, гель для душа и шапочка.
Максимально неудобно расположены вешалки для полотенец - в узкой щели за перегородкой ванны.
Около раковины минимум места, буквально для зубной щетки. Всю остальную косметику пришлось ставить на подоконник.
У отеля хорошее расположение на набережной, до многих достопримечательностей без труда можно дойти пешком, но стоит отойти от отеля на пару шагов - вокруг невероятная грязь, спящие бомжи, вонь от мусора. Возможно, это просто специфика Неаполя, но нас это шокировало.

2026-07-12 via Nuitee
G
Guarino couple gb
8
Pros:

Very happy with the breakfast , room good and location.

2026-07-11 via Nuitee
J
JulieG3112 Family Barrow-in-Furness, Lake District, Cumbria, England
10
Probably the best city break we have had
Pros:

Naples certainly did not disappoint and was probably the best city break we have had and we’ve had a lot. From the amazing architecture, spectacular views, delicious food, the ease of access to the islands and its wonderful charismatic people it exceeded our expectations on every level. A big part of that was our stay at the Palazzo Salgar. The hotel was super clean, the location very convenient for exploring the city, the fresh pastries and Illy coffee were a great start to each day and the roof top terrace provided the perfect spot to cool down and reset at the end of each day. However it was the staff of the hotel that made our stay most enjoyable. Their level of customer service was exceptional - providing solutions with care when my daughter felt claustrophobic. Following, what I thought was a slight inconvenience of being locked out of my room due to battery failure - delivering a basket of fruit as an apology they could not do enough to ensure we were comfortable. We’d like to thank Michaelo in particular for his advice, recommendations and checking in with us each day. There is so much we still want to explore in Naples so we will definitely make a return journey and will certainly chose this hotel again

2026-07-10 via Tripadvisor
D
Dauteur solo_traveller fr
10
Pros:

Nous avons passé 3 bonnes nuits Très bon emplacement.
Merci a Michael et ses collègues a l accueil et au restaurant

2026-07-10 via Nuitee
M
Maciej solo_traveller pl
9
2026-07-09 via Nuitee