Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Beautiful location
Clean facilities
Cons:
Safety concerns reported
Average service in some areas

Categories

Cleanliness
9.38
The hotel is very clean in all areas.
Service
8.85
The service is friendly and accommodating, though a negative incident was reported.
Location
9.39
Conveniently located near the cable car, making it easy to get around.
Room Quality
9.34
Rooms are well-maintained and modern.
Amenities
8.87
Amenities are adequate for family vacation needs.
Value for Money
8.33
Value for money is not ideal due to average service.
Food and Beverage
9.88
Food in the restaurant is tasty and fresh.
Overall Experience
9.55
Overall, a great experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:05

Property Description

Luxurious Mountain Retreat

Spa and Wellness Amenities: Indulge in relaxation at our fully equipped spa with infrared cabin and Kneipp water-treading basin. Enjoy various saunas, steam baths, and fitness facilities for a rejuvenating experience.

Family-Friendly Entertainment: Keep the little ones entertained with a kid's club, cinema, family-friendly pool area with a pirate ship, and indoor kart track. Adults can unwind in the quiet garden or enjoy Austrian specialties with a view on the sun terrace.

Comfortable Accommodations: Our rooms and suites offer modern amenities including a flat-screen TV, balcony, and private bathroom. End your day with a peaceful night's sleep in the heart of the Tyrolean mountains.

Book your stay at Zugspitz Resort for an unforgettable mountain getaway.

Important information:

Your stay includes the Tiroler Zugspitz Arena guest card giving you access to free public local transport in the region and other benefits besides.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 50 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 75 per person per night when using an existing bed.
    Children from 12 years old to 14 years old stay for € 90 per person per night when using an existing bed.
    People 15 years old and over stay for 20% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 83 reviews
Cleanliness: 9.38
Service: 8.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.88
Overall Experience: 9.55
P
Petr family_with_children cz
10
2026-02-14 via Nuitee
Z
Zohreen family_with_children gb
7
2026-01-01 via Nuitee
J
Jakob family_with_children ch
9
2025-12-31 via Nuitee
U
Umut85 family_with_children ch
8
2025-12-29 via Nuitee
F
Feng solo_traveller de
9
2025-12-29 via Nuitee
M
Maren family_with_children es
9
Cons:

Mein Sohn hätte gern zu Nudeln Tomatensoße gegessen oder auch mein ein Wiener Schnitzel :-).

2025-12-28 via Nuitee
Борисенко family_with_children de
10
2025-12-28 via Nuitee
T
Tyler family_with_children us
10
2025-12-27 via Nuitee
L
Li-Dumler family_with_children de
10
Perfect!
Pros:

Everything is perfect! Anyone is very friendly. We have a wonderful holidays there!

2025-12-21 via Nuitee
H
Harriet family_with_children ch
8
2025-12-15 via Nuitee
E
Elena family_with_children de
10
Доброжелательный персонал, готовый помочь в любом вопросе. Чисто во всех зонах. Еда в ресторане вкусная и свежая. Спасиб
Pros:

Нам понравилось абсолютно всё.

2025-11-23 via Nuitee
M
Michael solo_traveller de
10
2025-11-10 via Nuitee
J
Jacqueline family_with_children at
9
Pros:

Große Kinderwelt, tolles Essen, super nettes Personal

Cons:

Pool und Outdoorpool sowie die dortigen Sitz- Liegemöglichkeiten

2025-10-30 via Nuitee
P
Petr family_with_children cz
10
2025-10-29 via Nuitee
W
Wanner family_with_children ch
9
Super hotel in einer traum landschaft
Pros:

Das hotel und die landschaft war einfach super👌

Cons:

Das einziege was uns nicht so gut gefallen hat war der pool. Etwas in die jahre gekommen. Passte nicht mehr so gut zur modernen und sehr schönen hotel anlage.

2025-10-18 via Nuitee
Z
Zinaida family_with_children de
10
Zu empfehlen 100%
Pros:

Alles wunderbar!!!!
Was besonderes alles im Detail für Kinder im Restaurant im Hotel!
Wow ich bin begeistert.

Cons:

Nicht

2025-10-06 via Nuitee
S
Silke solo_traveller de
10
2025-09-28 via Nuitee
A
Anika family_with_children de
10
2025-09-28 via Nuitee
I
iga solo_traveller jp
7
綺麗な宿で最高でした、長くゆっくりしたいです
Pros:

施設とスタッフが非常に良かった。
ロケーションもロープウェイ近くて動きやすかったです。
サウナも綺麗で良いです。

Cons:

子供向けの環境が多く、一人旅には過ごしづらい感じがしました。少々外様感がありました。

2025-09-19 via Nuitee
J
Juliana family_with_children de
10
2025-09-03 via Nuitee