Facilities

Meeting rooms
Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Kids friendly environment
Great place for families
Food quality
Cons:
Room noise due to proximity to pool

Categories

Cleanliness
8.68
Rooms are clean, standard quality for this hotel tier.
Service
9.15
Staff are helpful, accommodating, and inviting. They celebrated my daughter's birthday well.
Location
8.69
Standard quality for this hotel tier.
Room Quality
8.14
Our room was very loud due to proximity to the pool and waterpark.
Amenities
8.97
The children’s pool and club was excellent.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
9.18
The food was amazing and fresh with lots of selections.
Overall Experience
8.95
Overall a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:10

Property Description

Welcome to PrideInn Paradise Beach Resort & Spa Mombasa, your oasis of relaxation and adventure by the sea.

Unwind in Luxury: Dive into serenity at our full-service spa, offering rejuvenating massages, invigorating body treatments, and radiant facials. Afterward, lounge by one of our three outdoor swimming pools or stroll to the tranquil private beach.

Culinary Delights: Savor exquisite meals at our Bistro and take advantage of 24-hour room service for those cozy in-room dining moments. Enjoy light bites at our coffee shop while refreshing your spirit with a drink from our poolside bar.

Convenience and Comfort: Stay connected with complimentary Wi-Fi in our 236 well-appointed guest rooms, each featuring private balconies and Smart televisions. Our dedicated concierge services and roundtrip airport shuttle ensure a seamless experience throughout your stay.

Escape to paradise and indulge in luxury today—book your stay at PrideInn Paradise Beach Resort & Spa Mombasa.

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 85 reviews
Cleanliness: 8.68
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 8.95
N
Narayanarao • family
8
Pros:

-

2025-09-11 • via Nuitee
L
lilian
2
Pros:

They charged me a drink worth 550 kenyan shillings 550$ and I have not received my refund they are very unprofessional!!!

2025-09-08 • via Nuitee
P
Patience • family
10
Pros:

It is definitely kids friendly environment

2025-08-29 • via Nuitee
M
Margaret • partner
8
Pros:

Our room was very loud. It was close to the pool and the small waterpark they have. The music was loud, the children were allowed. I think there are other rooms that would've been very nice, but our room was not.

2025-08-19 • via Nuitee
P
Paul
10
Pros:

Great place for families and kids I love my country.

2025-07-22 • via Nuitee
S
Sharda • family_with_children
10
Pros:

The children’s pool and club was excellent. The food was amazing and fresh with lots of selections.

2025-07-22 • via Nuitee
J
JADELINE • family_with_children
10
Pros:

Rooms are clean , food is great, staff are helpful, accommodating and inviting.
My daughter’s birthday was celebrated well with staff singing for her! We are grateful!
Overall a great experience

2025-07-18 • via Nuitee
A
Artur
10
The name Paradise is not exaggerated!
Pros:

Pure enjoyment.

2025-05-08 • via Nuitee
M
Markus
10
Pros:

Underbart hotell med bra mat, även om den inte var så varierande, fina rum och ett väldigt bra vattenland för barnen!
Stranden är inte stor och när vi var där var det mycket sjögräs i vattnet.
Kostar en del, men kan varmt rekommendera hotellet!

2025-04-19 • via Nuitee
M
Miguel • family
10
Pros:

Excellent family friendly resort. Great food options and kids loved the pool and water park, as well as the Kids Club, with excellent kids entertainers. Thank you Esther and Happy!

2025-04-16 • via Nuitee
H
HARJEET • partner
4
Pros:

not a 5 star property as advertised

2025-04-13 • via Nuitee
G
Garat • family_with_children
4
Pros:

Services not great

2025-04-08 • via Nuitee
G
Greg • friends
10
Pros:

The property was warm and friendly only drawbacks there where no beach area for swimming

2025-04-06 • via Nuitee
R
Rafael • partner
10
Pros:

The staff are very professional. The grounds and rooms are well maintain. Breakfast and dinner was always on point, which was a blessing as I did not have to spent extra on food because they was always a wide verity of food choices.

2025-03-29 • via Nuitee
S
Simiat
8
Pros:

It was in a beautiful setting and the staff were nice and generally professional.

My worry is that someone called me witj a 1 (USA) number, claiming to be from Expedia and asking for my credit card details. I found that truly worrisome. How did the person know I had booked? You need to look into that.

2025-02-23 • via Nuitee
A
Abdulkadir • family
10
Pros:

Excellent service

2025-01-27 • via Nuitee
S
sam • family
10
Pros:

Staffed pools and loads of activities for kids.

2025-01-16 • via Nuitee
J
Judith • friends
10
Pros:

The property is set in a big land meaning theres plenty spaces to sit, walk, swe

2025-01-13 • via Nuitee
J
Juliet
10
Pros:

We loved and enjoyed our stay.

2025-01-12 • via Nuitee
S
Shaneabbas
10
Pros:

Loved it!

2025-01-07 • via Nuitee