Mountaineer Casino Resort

Hotels
7.4 (461 reviews)
1420 Mountaineer Circle , New Cumberland , us

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Hot tub/Jacuzzi
Heated pool
See all facilities

Review Highlights

Pros:
Clean rooms
Good restaurant options
Nice location
Comfortable beds
Pet friendly
Cons:
Poor cleanliness
Rude staff
Unpleasant odors
Overcharged rates

Categories

Cleanliness
5.61
Multiple reviews mentioned cleanliness issues and unpleasant odors.
Service
8.08
Mixed reviews, some complaints about staff attitude but mentions of good service encounters.
Location
8.62
Positive comments about location and view.
Room Quality
6.57
Some rooms complained about cleanliness and outdated conditions.
Amenities
6.6
Amenities received mixed reviews, especially regarding pool availability.
Value for Money
7.56
Guests noted feelings of being overcharged and mixed experiences with value.
Food and Beverage
8.11
Good remarks about restaurants, though some criticism about availability.
Overall Experience
8.08
Overall experience reflected a mix of satisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:39

Property Description

Luxurious Accommodation

Fitness Centre and Hot Tub

Convenient Amenities

Escape to Mountaineer Casino Resort in New Cumberland for a luxurious stay. Enjoy the fitness centre and unwind in the hot tub after a day of exploring. With a restaurant, bar, and 24-hour front desk, convenience is at your fingertips. Each room is elegantly furnished with a flat-screen TV, air conditioning, and some even boast a balcony. The free WiFi ensures you stay connected throughout your stay. Book now for a perfect blend of comfort and entertainment at Mountaineer Casino Resort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKB

Location

Guest Reviews

7.4
Based on 461 reviews
Cleanliness: 5.61
Service: 8.08
Location: 8.62
Room Quality: 6.57
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
S
Susan solo_traveller us
1
2026-04-20 via Nuitee
D
Donna solo_traveller us
8
Pros:

The fact that it was a combination of a racetrack and a casino. Although we didn't get to see the actual races :-( the casino offered a large selection of slot games and I like that they had tables. Really enjoyed the views of the mountains from our window. Would like to come again when the weather gets warmer and reserve a room by the pool. Really enjoyed the restaurant options. Loved the little gift shop. Price of the room, bar prices, food prices, etc were all of great value

Cons:

The building looks a little aged, but has a quaint feel to it.
Our shower faucet had a drip, and the sink faucets were difficult to turn on and off
Check out is at 11:00, not noon.
Not much else to do in the area

2026-04-20 via Nuitee
J
Josh couple us
10
2026-04-08 via Nuitee
R
reed couple us
10
2026-03-31 via Nuitee
K
Kellie couple us
8
2026-03-30 via Nuitee
T
Tena couple us
8
2026-03-30 via Nuitee
M
Melchior couple us
10
Pros:

Food at LBV was good.

Cons:

Service at LBV was horrible. Maybe bartender was new.

2026-03-25 via Nuitee
H
Happiness783808 Couples
6
Disappointing
Pros:

Don't come during the week. You can't get coffee until 7 am. Gambling isn't open until 8 am. Such a disappointment! Never returning.

2026-03-24 via Tripadvisor
B
Bruce couple us
1
Not a good experience
Pros:

Nothing

Cons:

Filthy room

2026-03-22 via Nuitee
R
Rhonda couple us
6
Pros:

Beds were comfortable but the rooms were very dirty. Staff was not very friendly. We will not be going back.

Cons:

Cleanliness. It is not kept up. When we arrived our room was not clean and very dirty. Dusty and on the shelf in the bathroom where towels are. Behind them looked like it had not been dusted in a year with plaster and dirt on it.

2026-03-21 via Nuitee
D
Daniel extended_group us
1
Sad, I used to really enjoy coming here but this place was a big disappointment. wont be back.
Pros:

The indoor pool. Low table game minimums,

Cons:

The room was very stuffy and warm, The AC unit would only go down to 67 and would not run BC it was 40 outside. and you can not open the window. I was only able to sleep for a couple hours due to how warm the room was. Also the food was terrible at Big Al's. Miss all day breakfast. Also the Slots seemed to be very tight. Not very many good bonuses. expected from a struggling resort.

2026-03-21 via Nuitee
P
Patrick couple us
10
Great place to watch sports drink some drinks and have a relaxing casino experience
Pros:

Right connected to the casino and restaurants, restaurants were clean food was good, pool was nice, rooms were comfortable

Cons:

Restaurants stop serving at 8 and more of an older crowd

2026-03-21 via Nuitee
A
Amy couple us
10
2026-03-19 via Nuitee
M
Meghan couple us
9
2026-03-19 via Nuitee
D
Deanna couple us
9
Will definitely stay again.
Pros:

Great location very friendly staff. Good food options clean casino.

Cons:

There was a belt from a previous guest left in our room and the bathroom had some ants.

2026-03-16 via Nuitee
M
McClellan couple us
8
2026-03-07 via Nuitee
P
PAVONE couple us
9
2026-03-03 via Nuitee
D
Debbie couple us
8
Nice stop
Pros:

The location was very convenient for me

Cons:

The shower and bath was not smooth flowing

2026-03-03 via Nuitee
R
Richard solo_traveller us
2
Cons:

We had no heat in our room new years eve

2026-02-23 via Nuitee
J
Jennifer couple us
6
2026-02-22 via Nuitee