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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Board games/puzzles
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Beachfront
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Private beach area
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Kids' pool
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Beachfront Paradise in Boca del Río
Luxurious Spa and Wellness Amenities
Indulge in a variety of massage and beauty treatments at Playa Caracol Spa, from unique options like snail massages to classic hot stone therapy. Keep up with your fitness routine at the on-site fitness center or unwind in the outdoor hot tub.
Elegant Rooms with Spectacular Views
Relax in air-conditioned rooms with free Wi-Fi, each offering picturesque pool or sea views. Admire the elegant decor with tiled floors and modern furnishings, and step out onto your private balcony or patio to soak in the scenery.
Culinary Delights and Entertainment
Savor traditional regional and national dishes at Playa Caracol Restaurant, or enjoy a refreshing cocktail at the poolside bar. Unwind at the lobby bar while catching live sporting events on TV.
Experience the best of Boca del Río with Playa Caracol Hotel & Spa. Book now to create unforgettable memories by the beach.
A deposit may be required at the property.
Location
Guest Reviews
El hotel es muy tranquilo, la ubicación es idónea, hay lugares de distracción y de comida muy cercanos
Los horarios de Check-in y Check-out
La vista ala playa y que dan de todo te atiende bien los empleados
Lo mejor es la cercanía de la playa.
El trato horrible de las dos mujeres en dos turnos de recepción.
Y que todo el mobiliario está guardado y los huéspedes no lo pueden usar. Tumbonas, sillas, mesas, sombrillas.
La vista hacia la playa y la atención del personal
Todo estuvo excelente
Sugeriría que tengan más atención con la imagen. En el restaurante en la parte de arriba habían cosas que hacían ver como descuidado pero en general muy bien
Instalaciones habitacion, alberca playa todo muy limpio. Siempre me hospedo en este hote l2 veces al año
Lo que nunca me ha gustado es cero flexibilidad de check in ni por 5 minutos antes aunque esten disponibles las habitaciones y no haya tantos huespedes , el personal de recepcion siempre es cero empatica como si no les gustara dar servicio que es su trabajo y mejorar la calidad de las bebidas que preparan.
Ojala y cambiaran esos puntos.
Tan cerca del Mar ❤️
La comida necesita un poco de sabor
En general está bien pero puede estar mejor con el sazón
La vista y el personal amable
Todo bien
La vista y la salida a la playa
El hotel está muy bien muy cómoda y muy buena zona
El restaurante el servicio es pésimo y los empleados pésimos no te ofrecían nada ni en la alberca ni en el restaurante
Ame la vista, la tranquilidad y acogedor del sitio
Habitaciones agradables y limpias excelente ubicación
LA PLAYA
EL RESTAURANTE
Falta filtrar agua alberca
la piscina muy bien cuidada
.
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