Hyatt Place San Juan

Hotels
•
Hyatt Place
8.8 (1852 reviews)
Avenida Fernandez Juncos 580 , San Juan , pr
+1 787-721-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
High prices
Inconsistent service

Categories

Cleanliness
8.51
Some reviews indicated cleanliness issues such as outdated blankets and room cleanliness not meeting expectations.
Service
9.48
Majority of reviews noted the staff were friendly and accommodating, though some experienced long wait times.
Location
9.52
Many reviews praised the location as convenient, especially for nearby attractions.
Room Quality
8.47
Some rooms were described as dated and issues with comfort, including uncomfortable beds.
Amenities
9
Facilities such as the pool and pet-friendly policies were appreciated, despite some mentions of limited offerings.
Value for Money
7.96
Several reviews highlighted high prices and lack of value for the price paid, particularly concerning service.
Food and Beverage
8.51
Breakfast offerings received mixed feedback, with some positive mentions but also concerns about availability.
Overall Experience
8.98
Overall positive experiences were recorded, balanced by several critical comments on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:12

Property Description

Modern Comforts and Convenience

Swimming Pool and Terrace
Indulge in relaxation at our swimming pool area, perfect for both adults and kids. Enjoy the beautiful terrace for a tranquil evening under the stars.

Well-Equipped Rooms
Experience luxury in every room with a flat-screen TV and a coffee machine. Some rooms even feature a cozy seating area for unwinding after a long day of exploring.

Convenient Location
Located in the vibrant Convention District, our hotel is just minutes away from Condado Lagoon and Old San Juan. With a 24-hour front desk and a business centre, we ensure all your needs are met seamlessly.

Book now for an unforgettable stay at Hyatt Place San Juan - City Center.

Important information:

Pets are allowed for the fee of USD 100 for up to 6 nights, and additional USD 100 for up to 30 nightsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.8
Based on 1852 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.98
H
Haneishka • family_with_children • pr
10
2026-08-15 • via Nuitee
A
Andrea • family_with_children • pr
10
Deffinetlly going to stay again
Pros:

It was clean, centric and the staff was very polite

2026-08-15 • via Nuitee
J
Jesse • family_with_children • pr
8
Great location and price.
Pros:

Price and location.

Cons:

Dirty floor at the room. Poorly maintained room.

2026-08-15 • via Nuitee
J
Jose • family_with_children • us
4
2026-08-14 • via Nuitee
H
HERNANDEZ • family_with_children • do
8
2026-08-13 • via Nuitee
R
Rodríguez • family_with_children • pr
10
2026-08-13 • via Nuitee
H
Harriet • family_with_children • gb
9
Beautiful
Pros:

We came in quite late at night and the check-in was smooth. The staff and the food were also very lovely.

Cons:

Nothing I can think of.

2026-08-13 • via Nuitee
J
Josie • extended_group • us
10
2026-08-12 • via Nuitee
N
Nwando • family_with_children • gb
9
Lovely
Pros:

Amazing and helpful staff
Comfortable beds
Convenient location

Cons:

Breakfast was just ok, bacon was cold

2026-08-11 • via Nuitee
M
Maritsa • family_with_children • pr
9
Excelente
Pros:

El personal es muy amable, accesible a muchos lugares, desayuno delicioso.

Cons:

No tengo quejas… te ayudan a solucionar los problemas que tengas

2026-08-11 • via Nuitee
F
Frank • couple • de
5
2026-08-11 • via Nuitee
A
Amaka • family_with_children • gb
7
It was a good stay overall.
Pros:

Neat room and great customer service.

Cons:

There was a continuous humming sound in the room, likely from the air conditioning system. The noise was quite loud.

2026-08-09 • via Nuitee
K
Krystal • family_with_children • pr
8
Pros:

El desatuno muy bueno

2026-08-08 • via Nuitee
Y
Yanniry • extended_group • us
10
2026-08-08 • via Nuitee
T
Tisha • couple • us
10
2026-08-06 • via Nuitee
I
Iralee • solo_traveller • us
10
Last minute decision little pricey for one night.
Pros:

Very nice clean quiet!

2026-08-05 • via Nuitee
J
Jorge • family_with_children • pr
10
2026-08-05 • via Nuitee
R
Rodriguez Ruiz • family_with_children • us
10
2026-08-05 • via Nuitee
R
Ralff • family_with_children • br
7
2026-08-05 • via Nuitee
F
Félix • family_with_children • pr
9
2026-08-03 • via Nuitee