Hyatt Place San Juan

Hotels
•
Hyatt Place
8.8 (1829 reviews)
Avenida Fernandez Juncos 580 , San Juan , pr
+1 787-721-3000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
High prices
Inconsistent service

Categories

Cleanliness
8.51
Some reviews indicated cleanliness issues such as outdated blankets and room cleanliness not meeting expectations.
Service
9.48
Majority of reviews noted the staff were friendly and accommodating, though some experienced long wait times.
Location
9.52
Many reviews praised the location as convenient, especially for nearby attractions.
Room Quality
8.47
Some rooms were described as dated and issues with comfort, including uncomfortable beds.
Amenities
9
Facilities such as the pool and pet-friendly policies were appreciated, despite some mentions of limited offerings.
Value for Money
7.96
Several reviews highlighted high prices and lack of value for the price paid, particularly concerning service.
Food and Beverage
8.51
Breakfast offerings received mixed feedback, with some positive mentions but also concerns about availability.
Overall Experience
8.98
Overall positive experiences were recorded, balanced by several critical comments on specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:12

Property Description

Modern Comforts and Convenience

Swimming Pool and Terrace
Indulge in relaxation at our swimming pool area, perfect for both adults and kids. Enjoy the beautiful terrace for a tranquil evening under the stars.

Well-Equipped Rooms
Experience luxury in every room with a flat-screen TV and a coffee machine. Some rooms even feature a cozy seating area for unwinding after a long day of exploring.

Convenient Location
Located in the vibrant Convention District, our hotel is just minutes away from Condado Lagoon and Old San Juan. With a 24-hour front desk and a business centre, we ensure all your needs are met seamlessly.

Book now for an unforgettable stay at Hyatt Place San Juan - City Center.

Important information:

Pets are allowed for the fee of USD 100 for up to 6 nights, and additional USD 100 for up to 30 nightsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.8
Based on 1829 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.98
B
Bryan • solo_traveller • pr
10
2026-07-25 • via Nuitee
P
Perez • family_with_children • us
10
2026-07-25 • via Nuitee
S
Sergio • solo_traveller • mx
10
2026-07-25 • via Nuitee
K
Kevyz • family_with_children • us
9
Lo pasamos excelente en familia.
Pros:

El desayuno y las habitaciones. El personal muy atento en todo momento.

Cons:

Me gustaría que la estancia incluya el precio del estacionamiento.

2026-07-24 • via Nuitee
P
Patrick • family_with_children • us
10
2026-07-24 • via Nuitee
A
Abdiel • solo_traveller • pr
7
2026-07-23 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-07-21 • via Nuitee
N
Nelson • family_with_children • pr
7
Great time with my daughter
Pros:

Almost everything

Cons:

The quick the time fly

2026-07-20 • via Nuitee
L
Luis • solo_traveller • us
7
2026-07-20 • via Nuitee
B
Baez • solo_traveller • us
10
2026-07-20 • via Nuitee
G
Grace • couple • pr
6
No era lo que esperaba
Pros:

El cuarto estuvo muy cómodo, pero el baño no estaba tan limpio, la ducha tenía un poco de hongo entre las puertas, los cristales tenían residuos de jabón y agua y tenía pelos el lavamanos. Todo estaba organizado pero daba aspecto de que alguien con el cuarto limpio hizo uso de él.

Cons:

La piscina estaba muy llena y no pudimos hacer uso de ella por qué no había espacio, el agua estaba muy blanca y el área de niños las chorreras estaban un poco deteriorada y con hongo. Tampoco había estacionamiento y tuvimos que pagarlo por estacionarnos en una esquina muy incómoda Solo fuimos a dormir.

2026-07-20 • via Nuitee
A
Alberto • couple • pr
10
2026-07-19 • via Nuitee
C
Carslos J. • solo_traveller • us
8
Pros:

Cuarto

2026-07-19 • via Nuitee
I
Irving • couple • pr
10
2026-07-18 • via Nuitee
F
Franliz • solo_traveller • pr
10
Pros:

The breakfast

2026-07-18 • via Nuitee
L
Leon • family_with_children • pr
10
2026-07-18 • via Nuitee
Y
Yaritza • family_with_children • pr
9
2026-07-17 • via Nuitee
W
Wilfredo • solo_traveller • pr
10
2026-07-16 • via Nuitee
V
Valentin • solo_traveller • pr
9
2026-07-16 • via Nuitee
M
Marangelys • family_with_children • pr
9
2026-07-16 • via Nuitee