ELEMENT BOUTIQUE HOTEL

Hotels
6.9 (35 reviews)
4950 Guerrero , Manila , ph

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Cons:
Permanently closed hotel
Booking.com continued to advertise despite closure
Failed refund process

Categories

Cleanliness
1
Guests expressed concerns about cleanliness due to the hotel being permanently closed.
Service
2.5
Service was heavily criticized due to the hotel being closed without prior notice.
Location
2.5
Location feedback could not be assessed as the hotel was closed.
Room Quality
2.5
Room quality feedback could not be evaluated as the hotel was permanently closed.
Amenities
2.5
Amenities feedback was not applicable as the hotel was closed.
Value for Money
4.5
Guests expressed disappointment in not receiving value for money due to the hotel being closed.
Food and Beverage
2.5
Food and beverage feedback could not be assessed as the hotel was permanently closed.
Overall Experience
2.5
Guests had a negative overall experience due to the hotel being permanently closed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 21:00

Property Description

Chic Boutique Hotel in the Heart of Manila

Luxurious Accommodations: ELEMENT BOUTIQUE HOTEL offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom, ensuring a comfortable stay for guests.

Gastronomic Delights: Indulge in French and Mediterranean cuisine at the hotel's restaurant, or unwind with a refreshing cocktail at the bar, providing a delightful culinary experience during your stay.

Convenient Location: Situated near major shopping destinations like Power Plant Mall, Glorietta Mall, and Greenbelt Mall, as well as being close to Bonifacio High Street and Shangri-La Plaza, ELEMENT BOUTIQUE HOTEL offers easy access to Manila's top attractions.

Experience luxury and convenience at ELEMENT BOUTIQUE HOTEL. Book your stay now for an unforgettable Manila getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MNL

Location

Guest Reviews

6.9
Based on 35 reviews
Cleanliness: 1
Service: 2.5
Location: 2.5
Room Quality: 2.5
Amenities: 2.5
Value for Money: 4.5
Food and Beverage: 2.5
Overall Experience: 2.5
E
Erskine young couple gb
1
Upsetting and frustrating terrible service booking.com
Pros:

Nothing it was closed

Cons:

We arrived after a long journey to discover the hotel was permanently closed the security guard said it had been closed for a year
We were obviously shocked and had to scramble to relocate to an alternative hotel
Very helpful taxi driver
Upon looking we discovered that many other travellers have had the same experience this year
How can this continue to happen
SHAME ON BOOKING.COM for taking and confirming booking back in January and continuing to sell rooms on your website for this hotel when you have been made aware of this situation for months
Booking . Com also yet to reply to my messages regarding closure

2025-03-16 via Nuitee
L
Louise young couple gb
1
Shame on you booking for keep on advertising this and asking for reviews and taking our money! Eventually got a refund b
Pros:

It’s closed

Cons:

It’s closed but still advertising rooms and claiming only 2 rooms left at this special price

2025-02-07 via Nuitee
I
Ian solo traveller gb
1
Hotel closed down last year
Cons:

The hotel has closed down. It is a scam. The building is empty

2025-01-22 via Nuitee
S
Simone young couple us
1
Bad
Cons:

I booked this hotel with no issue in December of 2024 and when I arrived January 2025 the whole thing was closed for renovations. Thankfully there was a concerned security guard who made sure we got to another hotel. Booking.com has not refunded me yet so that sucks! Seems like they are at fault rather than the hotel.

2025-01-18 via Nuitee
T
Tenneale young couple gb
1
Booking.com should be ashamed of themselves that they have not done the research to verify that this hotel closed in Mar
Pros:

Nothing

Cons:

The property was shut down so unable to stay there.

2025-01-18 via Nuitee
C
Charles solo traveller gb
1
Don't book this hotel it s boarded-up. It s no longer trading.
Cons:

On arrival I found the hotel boarded up. Local policeman told me that it had closed in March 2024, though it was happy to take my booking and pre-payment. I ve notified booking and so far they have no responded to any of my emails! When I'm back from my holidays I will pursue this with booking.
So don't book. It was a nice hotel (I d stayed previously) ; but, it is no more!

2025-01-14 via Nuitee
P
Po young couple mp
10
Exceptional
2024-01-27 via Nuitee
J
Jeremy solo traveller us
9
Superb
2024-01-25 via Nuitee
M
Muhsin solo traveller tr
7
It has renovation immediately
Pros:

Location Staff

Cons:

Clean old

2024-01-13 via Nuitee
C
Cairan family with young children nl
6
Very nice hotel, great area but very noisy.
Pros:

Nice hotel, great location lots to do and see outside and very safe on the streets to walk around. Hotel Food was excellent and staff looks very nice after you. Rooms are spacious, clean and have all you need with lots of power plugs to charge devices and cool Aircons.

Cons:

Noise Polution, we stayed in room 301 with was next to a “open air bar” loud music till 4/5pm with karaoke. It’s so load that you can “Shazem” there music songs. 70 decibel with windows and curtains closed in hotel room. We couldn’t sleep.. second day we asked the hotel manager to come to our room and listen himself, he agreed but there was nothing he could do as the hotel was fully booked. The window are made from thin glasses and definitely need to be replaced for sound proofed windows. If you are a light sleeper, I don’t recommend this hotel.

2024-01-03 via Nuitee
M
Maxime young couple nl
1
Terrible hotel! Dont go here
Pros:

Nothing if you cannnot sleep because of the music of the club next door!

Cons:

That it is an hotel where you cannot sleep because of the club next door. They know this problem, but still sell hotelrooms! Terrible!!

2023-12-25 via Nuitee
L
Leo solo traveller ca
4
Great if you intend to go to bed at 4am every night
Pros:

Nice room, staff was helpful and friendly. Great location but only during the day or unless you like to party until late.

Cons:

The hotel is attached to Sanctuary, which is an open-air club that blasts music until 4am every night. I literally couldn't sleep even with ear plugs because the club is outside and my room's windows were made of paper. Also I saw at least 2 cockroaches in my room, 1 of which was crawling on my bed...

2023-12-20 via Nuitee
J
Jon young couple gb
10
Exceptional
Pros:

Everything . The restaurant and bar had amazing food . Beautiful setting. The driver was very helpful .

2023-11-28 via Nuitee
M
Marek young couple ee
10
Exceptional
2023-11-05 via Nuitee
S
Simon young couple ph
10
Great location, awesome bar, amazing food, with spacious well designed rooms.
Pros:

Really liked the location, was close to nice bars and restaurants. The room was really nice and clean and well designed. Also the food and drinks in the restaurant are amazing.

2023-10-31 via Nuitee
B
Brett solo traveller us
10
Exceptional
2023-10-22 via Nuitee
L
Long solo traveller us
3
Poor
2023-10-15 via Nuitee
I
Ignacio solo traveller es
6
Meh hotel in Manila
Pros:

Location, they kept my luggage which was helpful.

Cons:

Noisy, dirty. I saw coakroaches.

2023-10-02 via Nuitee
M
Ma. young couple ph
7
Overall a good stay
Pros:

-Great people
-Love the owner’s pet dogs. I’ll gladly go back for them.
-Spacious penthouse room. I mean it was biiig, you can party with friends in there.
-They have a good restaurant downstairs.
-Location: It becomes alive at night. There are bars catering to different types of people. My favorite is Futur:st right across the hotel because the DJs don’t play mainstream music.

Cons:

-It can get quite noisy at night making it hard to sleep sometimes.
-Thin blankets. If they can switch it to a duvet, that would be great.

2023-09-14 via Nuitee
T
Troy review category business travellers au
6
Pleasant
2023-09-11 via Nuitee