Hotel Motel Penn-Mass

Hotels
5.1 (394 reviews)
303 Boulevard Sainte-Madeleine , Trois-Rivières , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities
High price for quality

Categories

Cleanliness
4.06
Multiple reviews indicated issues with cleanliness and odors.
Service
7.53
Positive comments about friendly staff, though some critiques exist.
Location
5.07
Some reviews noted the location was convenient, while others suggested it was undesirable.
Room Quality
4.52
Comments on dated furniture and discomfort in beds led to a lower score.
Amenities
5.05
Basic amenities present but mentioned areas needing upgrades.
Value for Money
6.01
Concerns about high prices relative to condition and amenities.
Food and Beverage
3.56
Limited comments; restaurant closed early for service.
Overall Experience
5.03
Mixed experiences, some positive but heavily outweighed by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:18

Property Description

Luxurious Casino Experience
Experience the thrill of the on-site casino at Hotel Motel Penn-Mass, promising an unforgettable stay filled with excitement.

Delicious Dining Options
Indulge in authentic Cantonese and Chinese cuisine at the hotel's restaurant, offering a delectable culinary experience during your stay.

Convenient Location
Located near popular attractions like La Cite de l'Energie and Club de Golf Godefroy, Hotel Motel Penn-Mass offers easy access to explore Trois-Rivières and its surroundings.

For an unforgettable stay with top-notch amenities and a prime location, book your room at Hotel Motel Penn-Mass today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 PM

Location

Guest Reviews

5.1
Based on 394 reviews
Cleanliness: 4.06
Service: 7.53
Location: 5.07
Room Quality: 4.52
Amenities: 5.05
Value for Money: 6.01
Food and Beverage: 3.56
Overall Experience: 5.03
M
Michel • solo_traveller • ca
6
Satisfait
2026-10-29 • via Nuitee
T
Thierry • solo_traveller • fr
5
Cons:

Très bruyant, au bord d'une route très passante, une fenêtre qui ne ferme pas complètement laissant passer froid et bruit.

2026-10-14 • via Nuitee
S
Sylvie • couple • ca
1
L'horreur et un nuit blanche
Pros:

Absolument rien du tout

Cons:

Chambres désuettes , crasse dans le bain/douche. On a même pas osé nous laver. Odeur de vieux et d'accumulation de crasse. Passe de prostituée et de drogués dans la chambre juste à coté.

2026-10-08 • via Nuitee
P
Pawel • extended_group • gb
1
Sorter for 100 bucks of deposit
Cons:

They didn’t pay my deposit back.

2026-09-16 • via Nuitee
C
Cecile • solo_traveller • ca
8
2026-09-11 • via Nuitee
S
Shubhkarmandeep • extended_group • ca
2
I would not stay here if I had a choice. Staff is friendly but there is only so much they can do with the given infrastr
Pros:

The only thing I liked about the property is it was clean as it could be and the air conditioning was good

Cons:

Things I didn’t like
1. Hallways smells like mold
2. Its very old built
3. Maintenance is required
4. Bathrooms are very congested
5. Wokeup in the morning with itchyness
6. Can smell mould all around
7. Saw some rodent running around
8. Power outlets don’t work

2026-09-07 • via Nuitee
A
Adriana • family_with_children • ca
9
2026-09-07 • via Nuitee
S
Souleymane • couple • ca
1
Horrible, pas capable de dormir.
Cons:

L’endroit n’est pas propre, l’eau de la douche met du temps pour partir. Le lit est très inconfortable. Le personnel pas du tout accueillant. Le contrat de location n’a pas été respecté malgré que j’ai fais une demande qui a été approuvé. Le gérant a bien vu ce qui est écrit dans ma réservation mais n’a pas voulu le respecter, prétextant une erreur.

2026-09-04 • via Nuitee
M
Mejia • solo_traveller • ca
8
Pros:

Ok

Cons:

Ok

2026-09-02 • via Nuitee
J
Joceshe • solo_traveller • ca
5
2026-09-01 • via Nuitee
G
Genevieve • extended_group • ca
5
2026-08-29 • via Nuitee
C
Crofts • solo_traveller • ca
5
nice people, restaurant and a reasonable price. I got what I paid for this time.
Pros:

reasonable rate

Cons:

bed was very uncomfortable, very. Shower was terrible. Could only adjust flow from showerhead to about the diameter of a toonie

2026-08-29 • via Nuitee
L
louise • solo_traveller • ca
9
2026-08-24 • via Nuitee
M
Marjolaine • couple • ca
9
Pros:

Adaptation

Cons:

J’aurais dû demander une chambre à l’étage.

2026-08-24 • via Nuitee
L
Lafrance • couple • ca
1
2026-08-21 • via Nuitee
A
Austin • couple • ca
1
2026-08-21 • via Nuitee
J
John • couple • au
3
Terribly overpriced through bookings site
Pros:

Very little

Cons:

Run down needs immediate revamp

2026-08-21 • via Nuitee
S
Sergeline • solo_traveller • ca
8
2026-08-20 • via Nuitee
J
Jocelyn • solo_traveller • ca
3
Cons:

Le confort n'est pas qu rendez-vous. le prix est élevé pour ce qui offres j'estime que payé plus de 100$ dollars là nuits c'est trop bref vieux pas confortable et climatisation bruyant toilette qui coule et impossible de prendre une douche à une chaleur contrôlé.

2026-08-19 • via Nuitee
M
Michelle • family_with_children • us
2
Miserable... We left after 3 days though we were charged four days.
Pros:

No breakfast was offered

Cons:

The place needs a complete overhaul. The carpet is dirty, the place smells like cigarette, the beds are hard like a rock, even the shower head in the bathroom is a nightmare. No water pressure and the water goes from hot to cold back to hot in between. Crappie place... maybe you should visit some of these places before they can be booked from this website.

2026-08-19 • via Nuitee