Nature Resort Tissamaharama

Had trouble at first with staff saying booking didnt go through so had to contact hotels via X to sort out. The one staff was a great guy, so freindly and helpful, i was in the area to visit national park and he arranged this for me. Only problem with hotel is internet did not work, and no phone reception in that area either.

Awesome property and owner. The person was so nice. He saved the day and we slept through our alarm in the morning, and gently knocked on our door to make sure we were not missing out on the safari.
He even gave us bus tips to get to Ella in the evening. And we had a lovely chat with him in the afternoon on his veranda while staying cool from the sun. He’s a great guy and very caring for his guests. Very highly recommend this place!

Sehr freundliche und zuvor kommende Gastwirte
Immer wieder gerne
Ist zu empfehlen

From the moment we arrived the staff (an older man) tried to squeeze every penny out of us. Hardly put our bags down when he was trying to sell us a safari, we had already booked one and he was visibly displeased at this and shouted down to other staff that we had already booked. We were starving upon arrival and he offered lunch, and made it seem like they only had curry on offer.. we later discovered there was in fact a menu he did not show us. The curry was more expensive thing on offer. He then tried to get us to agree to dinner and again, was visibly annoyed that we declined. The staff stared at us whenever we were in a public area including when eating, it was so uncomfortable to feel your every move was being watched. I was taking tablets at one stage and the man commented on me taking medicine and tried to get me to buy a bottle of water - this was unbelievable, using my not feeling well as an oppurtinity to make money.

The room was clean until i went to bed and discovered bugs in the bed and the droppings of bed bugs. Absolutely horrific! Made for a sleepness night.

They also added a service charge to our already overly expensive lunch, we are guests in your home.. surely that is not necessary and there was no service.

Honestly do not stay here, the most uncomfortable experience I have ever had.

1181/5000
Very pretty villa on two floors placed right next to a small rice field. Another much larger is located right in front which unfortunately leads to mosquitoes at night. Remember to close your windows and your door before the night otherwise you will be entitled to bites. The food is quite generous but the service is very long and prices much more expensive than in Negombo. Three times more expensive for fries as an example. The bedroom is comfortable and has two medium sized beds with a desk with an ice and a small drawer and a chair to work on your computer or tablet. No free bottle of water but two small soaps for the bathroom. Take the room with hot water as it is cool at night. They all have hot water and air conditioning but the manager disconnects them if you have not paid the package for what is normal. The manager does his job properly but is not very smiling. I stayed three days instead of two days because the mattress is really comfortable. But mosquito nets are not suitable for this type of bed. It should be remedied.

in the hotel booking confirmation it says room I booked have A.C. but when I reached hotel they said they offer hotel.com price for no A.C. room.

Nice food and hotel

The hotel receptionist was very rude. He tried to scam money for everything and got quite offended when I told him I wasn't interested in hiring a private car to Ella from his friend. I checked in around 2 pm and booked the safari with the receptionist. The receptionist failed to mention from 2pm to 10 pm but chose to tell me in a hard voice at 04:30 am that I needed to vacate the room at 04:30 because I wouldn't be back from the safari before checkout so I had to pack my bags at 04:30 in the morning. (The safari said 04:40-10 so I had planned to pack when I got back).
It made it a stressful morning and it made my day less good!

We had a great stay here! The location is very clean and well situated next to the city center.

The owner was lovely and packed a breakfast for us to take on our safari at 4am.

We really enjoyed our stay and we're lucky enough to see Tissa which was one of our favorite cities that we saw on our trip. I would highly recommend seeing the city before you leave and not just come for the safari!

L’hôtel n'avait pas notre réservation d'enregistrée, mais ils nous ont fourni une chambre, super sympa, petit dej agréable, pour le prix, rien à dire!

Abbiamo soggiornato in hotel come punto di partenza per il safari. La posizione è buona per accedere ai negozi della città ma è immersa nel verde quindi molto tranquilla. Ci hanno organizzato il safari con colazione e ci hanno dato gli orari del treno per il giorno dopo. Complessivamente il soggiorno è stato buono

Horrible experience from start to finish. When we arrived, manager told us the room we booked through Expedia was more expensive than listed price and wanted us to pay more. After we showed him the Expedia booking details, he pretended to "upgrade" us to our original booking. He told us that it was a "complimentary" upgrade even through that was what we originally booked. He also tried to hard sell us on his safari tour for exhorbitant amounts (much more than other tours). When we were checking out, he came with a new bill insisting that we pay twice the amount for our room because he had given us an "upgraded" room. We told him to deal with Expedia directly and left immediately.

We only stayed for the one night to do the Safari the next morning. We arrived late and was greeted by the manager who was also understanding and allowed us to check-out a little later since the safari drop-off is traffic dependent. The hotel is as depicted in the pictures, simple, clean and perfect for the price. We would definitely stay at this hotel again.