DoubleTree by Hilton Coventry Building Society Arena

Hotels
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Doubletree by Hilton
Judds Lane, Longford , Coventry , gb

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Children allowed
Pets allowed

Facilities

ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Reception hall
Secured parking
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Review Highlights

Pros:
Excellent breakfast and staff
Convenient location for events
Cons:
Basic room quality
Issues with amenities and cleanliness

Categories

Cleanliness
7.14
Reviews indicated that while the facilities were neat, communal areas needed improvement.
Service
8.11
Staff were generally friendly and helpful based on multiple reviews.
Location
8.15
The hotel location was convenient for events, contributing to a positive sentiment.
Room Quality
7.1
Rooms were often described as basic with some issues, affecting impressions.
Amenities
6.63
Several complaints about missing or subpar amenities (e.g. toiletries, hot water).
Value for Money
7.09
Value perception was mixed; some felt it wasn't worth the price compared to budget options.
Food and Beverage
8.14
Generally positive reviews about breakfast and dining options, despite minor issues.
Overall Experience
7.61
Reviews suggest a satisfactory experience overall with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 10:34

Property Description

Luxurious Accommodation with Stunning Views
Located at the Coventry Building Society Arena, DoubleTree by Hilton Coventry Building Society Arena offers modern rooms with pitch views. Each room is equipped with a flat-screen TV, en-suite bathroom, and tea/coffee making facilities.

Entertainment and Dining Options
Guests can enjoy the casino on-site and complimentary WiFi in all public areas. Indulge in cooked breakfasts daily and unwind at The Anecdote for drinks and dinner. Don't forget to savor your complimentary cookie upon arrival.

Convenient Location
Just a short drive from Coventry center, our hotel is easily accessible from the M6 motorway. With Birmingham International Airport and the NEC only 20 minutes away, DoubleTree by Hilton Coventry Building Society Arena is the perfect choice for your stay.

Ready to experience luxury and convenience? Book your stay now at DoubleTree by Hilton Coventry Building Society Arena.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 9.57
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 7.14
Service: 8.11
Location: 8.15
Room Quality: 7.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 7.61
M
munaimelasrielhabib • solo_traveller • es
8
nice views
Pros:

Nice views to the football stadium

2026-07-04 • via Nuitee
N
Nicola • couple • gb
5
Wonderful breakfast and breakfast staff, amazing room view but as for cleanliness this ruined it completely!
Pros:

Loved how the room looked out over the pitch. Great little incentive when you have a football crazy partner who had no idea where we were staying!

Cons:

The room was disgustingly dirty! The was a big football conference the next day so it was almost like our room was not an important factor with everything else that needed to be done for who was staying! Rubbish and hair on the floor, ripped bedding, Even our towels were dirty!

2026-07-03 • via Nuitee
M
Mohit • solo_traveller • gb
3
Great customer service but question marks over cleanliness and standards
Pros:

The staff were brilliant! Special praise for the gentleman (Kenneth) who single-handedly manned a busy reception desk, with the queues not phasing him. Provided an exceptional service to each and every guest checking in.

Cons:

I found a CONDOM wrapper in my room. Previous key card in the room slot. Bed not positioned correctly. The room would have been inspected and passed by housekeeping. So, between then and my arrival the room had been used - most likely by staff. I expressed my concerns via instagram direct message with Doubletree Hilton, they communicated and expressed their apologies, but I checked out 3 days ago and I am still waiting for a resolution. I also wasn’t impressed with the Fitness Centre being out of service. Had I have been informed in advance, I would have probably looked for alternative accommodation. Fire alarms were annoying. Announcements for fire alarm tests often went out on the tannoy after the first alarms ahead already gone off. I didn’t understand why so many attempts were needed. One ‘TEST’ happened at 8am!!!

2026-07-03 • via Nuitee
M
Michael • couple • gb
7
Pros:

On site for exhibition

Cons:

Sign in lift said gym was on ground floor. Went looking for it and it had moved to the first floor The weights bench was broken

2026-07-03 • via Nuitee
K
kate • couple • gb
6
Good location but would rush to stay again
Pros:

Good location, although our room was right at the other side of the stadium on its own next to a conference room (pitch view room)

Cons:

The bathroom was dirty - still had shaven hair bits in the sink and the shower looked like it hadn’t been cleaned in years

2026-07-03 • via Nuitee
E
Elia • solo_traveller • gb
10
Pros:

The football match room was brilliant.

Cons:

N/A

2026-07-02 • via Nuitee
G
Gabor • solo_traveller • gb
7
A comfy room with some minor hiccups, a generous but not particularly good buffet breakfast.
Pros:

The room in itself is comfortable, with good bed and air con. There was something odd going on with my bookinig, but the personnel was very helpful.

Cons:

The shower is in a tub, with no bar to hold on to when stepping out of the tub - somewhat dangerous. The hot breakfast was not particularly good. A desk would be appreciated in a room of this level.

2026-07-02 • via Nuitee
D
Dave • solo_traveller • gb
10
Fantastic stay
Pros:

Evergthing the restaurant, to the the room with a pitch view 👌 then onto the breakfast in the morning, the staff answered all my questions nothing was too much

Cons:

N/A

2026-06-30 • via Nuitee
J
Justin • solo_traveller • gb
8
2026-06-30 • via Nuitee
F
Franine • solo_traveller • gb
9
Pros:

Everything

Cons:

None

2026-06-29 • via Nuitee
L
Linda • couple • gb
7
2026-06-28 • via Nuitee
M
Mark • couple • gb
10
2026-06-28 • via Nuitee
C
Caroline • couple • gb
9
Staff are a big asset to this hotel
Pros:

Receptionist was very friendly and welcoming

Cons:

Could be a little cleaner, bedding

2026-06-27 • via Nuitee
S
SallyEDGE • solo_traveller • gb
6
Good rooms in a good location
Pros:

Lovely rooms with a pitch view, very clean, comfy bed and great location for the conference i was attending

Cons:

From when we arrived it just felt like the staff couldnt be bothered, we arrived a little early and said no one could chdck in until 3pm, if rooms are ready ehy not let people in abd prevent ques at 3pm! The showers in the room are tiny with a huge shower head, meaning no chance of having a shower without getting your hair wet. I found breakfast average to poor, again staff not proactive.

2026-06-25 • via Nuitee
T
Trevor • couple • ie
10
2026-06-25 • via Nuitee
S
Sara • solo_traveller • gb
5
2026-06-25 • via Nuitee
R
rachael • solo_traveller • gb
10
Pros:

Lovely clean room nice and cool . Comfortable beds .Would recommend

2026-06-25 • via Nuitee
A
Adam • couple • gb
6
Disappointing
Cons:

The food in the bar took ages and when it did come it came in dribs and drabs (5 of us eating) and one meal was missed completely. Very poor.

2026-06-24 • via Nuitee
A
Andrew • solo_traveller • gb
1
Noisy.
Pros:

Noisy. Noisy. Noisy.

Cons:

The noise which kept me awake on and off for most of the night.

2026-06-23 • via Nuitee
B
Baram • solo_traveller • gb
10
2026-06-22 • via Nuitee