Motel One Newcastle

Hotels
8.8 (1264 reviews)
15-25 High Bridge , Newcastle upon Tyne , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Value for money
Cons:
Limited breakfast options
Some rooms outdated
Noise from guests

Categories

Cleanliness
8.41
General sentiments indicate cleanliness was acknowledged positively, although some comments suggested it was less than perfect.
Service
9.38
Numerous positive mentions of staff being helpful and friendly.
Location
9.92
Consistently praised for its central location and convenience.
Room Quality
8.37
Some reviews noted rooms could be outdated but overall felt comfortable.
Amenities
8.9
Amenities like the bar were well received; however, some expected more variety in breakfast options.
Value for Money
8.36
Guests remarked on good value, but some felt room expectations were not met.
Food and Beverage
7.91
Mixed feelings on breakfast offerings; some were disappointed with limited choices.
Overall Experience
9.18
Majority of guests expressed satisfaction with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:39

Property Description

Modern Features and Central Location
Motel One Newcastle offers free WiFi and modern amenities, conveniently situated just a 2-minute walk from the city centre. With Central Station a mere 6-minute walk away, guests enjoy both comfort and accessibility.

Comfortable Rooms with Essential Amenities
Each room at the hotel features a private bathroom with a rain shower, Aliseo hairdryer, flat-screen TV, air cooling, and tea/coffee making facilities. Ensuring a relaxing stay for every guest.

Convenient Facilities and Nearby Attractions
Guests can benefit from a 24-hour front desk, a delicious Continental breakfast buffet, and an inviting on-site bar. Located within walking distance to popular landmarks like Bigg Market and Theatre Royal, the hotel is the perfect choice for exploring Newcastle.

Book your stay at Motel One Newcastle now and experience the perfect blend of modern comfort and prime location!

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

Please note, only a continental breakfast is served.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1264 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.18
T
Tanushree family_with_children gb
10
Pros:

The facilities were good and I loved the room.
My stay was comfortable.
Definitely recommend this hotel.

2026-03-14 via Nuitee
M
Michelle family_with_children gb
8
2026-03-14 via Nuitee
M
Michelle couple gb
8
Pleasant and easy
Pros:

Location, no fuss, clean and comfortable

Cons:

The lights above the bed didn’t work

2026-03-14 via Nuitee
D
danielle family_with_children gb
3
Pros:

Staff friendly

Cons:

The fact pay over £10 for breakfast for them not to do full English only cheese and salami with bread and two choices of pasty

2026-03-14 via Nuitee
K
King couple gb
1
Pros:

The bar and downstairs are was nice and was well kept.

Cons:

The rooms were not as advertised, the rooms were dirty, stains on the carpets and furniture, it didnt smell very nice and was genuinely a really disappointing experience.

2026-03-14 via Nuitee
G
Garry couple gb
10
2026-03-14 via Nuitee
A
Anne couple gb
8
Excellent location. Very helpful staff very clean hotel 2nd time here stayed last November
Pros:

Disappointed it was only continental and not a cooked breakfast had I known I would not have paid the extra money for that

Cons:

Breakfast

2026-03-14 via Nuitee
C
Chrisy couple gb
10
Lovely stay - would go back
Pros:

The location, the staff, the room.

Cons:

The late-night toasties had a poor choice - so we went to a local shop for supplies.

2026-03-14 via Nuitee
L
Lolita family_with_children gb
10
Pros:

Staff maid my daughters stay. Nothing was too much for them, and they helped her with her bags and her baby..Much appreciated 👏🏽

Cons:

Nothing

2026-03-13 via Nuitee
D
David solo_traveller gb
9
Best sleep I've had in a hotel for a long time, very comfortable.
Pros:

Close to Monument Metro Station, not on a main road and very central. Check-in was perfect.

2026-03-13 via Nuitee
E
Emma couple gb
8
Good location and comfortable
Pros:

Stylish and clean

Cons:

Nothing

2026-03-13 via Nuitee
J
Jemma couple ae
8
Great city centre base
Pros:

Excellent location, super friendly and helpful staff, cosy room, shower was lovely, and we didn’t have breakfast as we checked out for an early flight but it looked great!

2026-03-13 via Nuitee
D
David family_with_children gb
10
Pros:

well located

Cons:

nothing to dislike

2026-03-13 via Nuitee
A
Andrea couple gb
10
Pleasant
Pros:

Central. Clean. Staff were excellent

2026-03-13 via Nuitee
R
Ryan couple au
10
2026-03-12 via Nuitee
K
Kerry extended_group gb
10
2026-03-12 via Nuitee
D
david solo_traveller gb
8
2026-03-12 via Nuitee
H
Hamill couple gb
5
Ok but food and drink options poor
Pros:

Breakfast poor location good

Cons:

Breakfast .no food options no draught beers

2026-03-12 via Nuitee
J
Julie solo_traveller gb
9
Good value, well appointed room, excellent location
Pros:

Position, atmosphere, friendly staff, room well appointed.

Cons:

Nothing

2026-03-12 via Nuitee
J
John family_with_children gb
10
Pros:

Location, decor, ambiance & staff

2026-03-11 via Nuitee