Comfort Inn South Chesterfield - Colonial Heights

Good

Clean room, fast check-in, and friendly service. Since I was solo traveling, I felt better that I was on the bottom floor and felt that the area was still quiet and safe. The only thing is the parking. There’s only one main entrance to get into the hotel, which is still good, but if you park in the back or far side of the hotel and it’s raining, just be prepared to walk in the rain for a bit. When I was checking out, I couldn’t wait for someone ant the front desk, but I left my key card on the counter and called the front desk later to confirm that they checked me out. Everything went smoothly. Overall, not a bad experience and would definitely come back again.

The staff and location were great. There were trains close by. The area around the back was a bit sketchy with a convenience store. Overall it was a great stay. Breakfast was very good.

Guest attendant was nice. Older hotel. Room smelled moldy. There was no coffee with breakfast. Only one waffle iron. The waffles are the highlight of every breakfast.

Clean room, friendly staff

I've never stayed at a dirty hotel so with that in mind, I'd say this was the most unclean. However, the bed was GREAT - very comfortable!

There wasn't any coffee (lobby machine was out of order as well as the pot in my room) and the ice machine on my floor was out of order. I didn't appreciate 'discovering' these things... along with the proximity to a railroad crossing that I had to hear the horn of trains passing a couple of times throughout the night.

I liked that we shared the parking lot/area with a McDonald's and a Shell gas station in case I needed them. But, it also meant late night traffic (loud music).

For whatever reason, I was placed at the very end of the hall upstairs. There were other patrons who squatted in the hall to talk on the phone and hearing male voices outside my door in the evenings made me uncomfortable.

Dirty rugs, broken shower, door lock difficult to open.
No coffee at continental breakfast.
Individuals loitering outside. Next to a McDonald drive through and was loud, on other side a gas station, again loud

The curtains were stained & torn. Room had a strange odor. Parking lot had garbage all over the place. Was noisy.

Very comfortable. Female attendant at the desk was incredibly kind and considerate

Checking in was fine , but I had to go out to my brothers and didn't get back until after 9 pm. There were no handicap parking spots, a big work truck was parked there with no handicap card or plate. It never left for the 2 days I was there. Not one parking spot I could find. Maybe Mc Donald's would have allowed me to park there. As a single woman and handicapped I didn't feel comfortable parking at the next store parking lot. I came into lobby and told the woman and she offered to move her car to under the canopy so I could have her spot. Very kind of her. The noise coming from right under my window of people at their cars having a good old time until about 1am. Then I could finally fall asleep. The next day I came back before 4pm to make sure I would get a handicap spot and again no where to park. I won't stay anymore, you need more then 2 handicap spots! Don't let anyone just park there.

very clean

Really comfortable bed. Decent breakfast.

The first issue we dealt with is that the card open the door cannot be put near your phone or your car keys otherwise you cannot get into the room. We had to replace the keys twice. The system is archaic. The ice machine on the second floor was nonfunctional. We reported that to the manager and it appeared that his this has been the case for a while and he told us we had to come down in the first floor lobby to get ice. The hotel meets the bare minimum of staying there. I would search for other options. A noisy night with some strange sounds coming from the next room.

It's an average hotel. Breakfast wasn't great.

Very spacious and clean. Friendly staff!

My favorite place to stay when I’m in town. Its central to where my family is.

The gentleman who checked us in was very accommodating and gave us an excellent dinner option and even drew a map to help us get there.

Nice hotel. Double queen room was a good size. There are train tracks near the hotel and you can hear the train throughout the night. That is our only complaint.

I like the staff and rooms and easy check in and out process. Very clean and great air conditioning

Very friendly staff, very accommodating!