MainStay Suites Odessa I-20

Hotels
Choice Hotels International
8.2 (108 reviews)
1801 S. Highway 385, Odessa, Texas, 79766 , Odessa , US

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free breakfast
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Dirty restrooms and bugs
Unpleasant smell in elevator

Categories

Cleanliness
7.53
Although some rooms were clean, there were reports of dirty restrooms, bugs, and hair in the bathtub.
Service
9.3
Friendly staff and good service mentioned positively in several reviews.
Location
8.04
Location described as feeling unsafe by some guests.
Room Quality
8.49
Room was spacious, clean, and comfortable as per feedback.
Amenities
8.02
Breakfast was reported as not worth it and missing soap and shampoo.
Value for Money
8.48
Good room for a good price was highlighted despite additional costs.
Food and Beverage
7.03
Breakfast was deemed unsatisfactory by some guests.
Overall Experience
8.7
Mixed experiences but overall positive sentiments about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:15

Property Description

Modern Amenities for Convenience: Stay at MainStay Suites Odessa I-20 and enjoy free Wi-Fi, kitchenettes, and flat-screen TVs in our well-equipped guestrooms.

Convenient Location: Situated in Odessa, our hotel is just minutes away from popular attractions like McKinney Park and the Parker House Museum.

Complimentary Services: Start your day right with a full breakfast, take advantage of our 24-hour fitness center, and benefit from our business center and front desk services during your stay.

Book your stay with us now at MainStay Suites Odessa I-20 for a comfortable and convenient experience!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Masks are available to guests

See all policies

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 108 reviews
Cleanliness: 7.53
Service: 9.3
Location: 8.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.7
J
Jose Antonio Jr
10
Pros:

Family of 3, stayed two nights. The breakfast is continental like advertised (no eggs or sausage/bacon). Felt safe. Not pristine clean but good enough. The beds are comfortable. The rooms are spacious. For the price, we would stay there again.

2025-10-05 via Nuitee
J
Jakob
10
Pros:

Big room, love it

2025-10-04 via Nuitee
N
Nenis family_with_children
10
Pros:

Great stay, will be booking again for future stays

2025-09-28 via Nuitee
R
Rebecca family
10
Pros:

It was a really good room for a really good price. Very spacious, clean, and quiet.

2025-09-22 via Nuitee
R
Reyna family_with_children
6
Pros:

Breakfast wasn’t even worth it. Elevator smelt like cigarette smoke. No soap or shampoo in the room. But very clean! Didn’t like the location. Felt a little unsafe

2025-09-22 via Nuitee
C
Carla
10
Pros:

Awesome stay! would definitely recommend. The room was clean and comfortable. Friendly staff!

2025-09-08 via Nuitee
M
Monica
10
Pros:

We realy liked that our room was clean and that we felt safe.

2025-09-05 via Nuitee
R
Ramon family_with_children
10
Pros:

Ok stay

2025-09-02 via Nuitee
K
Kimberly family
10
Pros:

Nice and clean, very friendly

2025-08-31 via Nuitee
A
Amanda
10
Pros:

The rooms were very large, clean and comfortable. The service was great

2025-08-25 via Nuitee
A
Aylin family_with_children
4
Pros:

We encountered room dirtyness, bugs in the restroom.

2025-08-24 via Nuitee
A
Alaa
2
Pros:

I was asked to pay 45$ on top of Expedia price .. after non refundable booking of Expedia ..so I couldn’t just leave ! don’t expect receipt for what u pay extra... rooms smell bad .. dirty carpet & dirty bath floor .. hair in bath tub .. so old towels …! First & last time

2025-08-10 via Nuitee
M
Maribel
8
Nice bed!
Pros:

Nice bed and friendly staff. Highly recommend 👌

2025-06-24 via Nuitee
J
Jessica
6
Hotel needs a refresh
Pros:

The hotel was beat up; carpets were dirty, floor needed to be swept and none of the anti bacterial soaps were full. The room was fine, loved the kitchenette but walls needed repainting and caulking. Who picked the bathroom tile, thought someone smeared brown dirt all over the shower before i realized. Curtains, both shower and window, were shredded and filthy. Room size was spacious and TV had great channels. The male attendant was kind and friendly. The female attendant was not friendly but on her way out for the day. She left us standing in the lobby for 10 minutes while the male attendant was assisting another guest. Think the hotel was mostly beat up by is guests and the staff was just done trying. The hotel has a lot of potential if it was in the right hands.

2025-06-09 via Nuitee
N
Noreen family
2
Pros:

I made reservations through Expedia for one night June 3 while traveling. When I arrived at the hotel, I was told room was not available due to a leak in water pipe.
I had to stay at a nearby hotel.
I would not recommend this hotel.

2025-06-05 via Nuitee
B
Brittany
10
Pros:

Was very clean!

2025-05-22 via Nuitee
C
Christy partner
8
Pros:

The beds are hard but if you’re tired that don’t matter much.

2025-05-19 via Nuitee
C
Chase
10
Pros:

Great

2025-05-17 via Nuitee
B
Bobby
2
PEE STAINED BLANKETS!! PHOTOS
Pros:

I laid the comforter to the 2nd bed flat on the ground and noticed huge pee stains. I immediately took the comforter off of the main bed I already slept in, and there were stains on that one as well. I was disgusted because you cannot see this with the window closed ad the room lighting is very dim. I only noticed when I opened the window. I informed the person working the desk and showed him the photos. I took other photos of the room to show how bad the overall room in general was. Torn curtains, pee stained covers, black in tub, tiles missing, etc. (See photos) I will never stay at another Main Stay. Disgusted for life. And they didn't even do anything to make it right. This was on a Saturday and it took till Thursday of the next week before a manager called me. She requested the photos but never called me back.

2025-05-16 via Nuitee
A
Adelaida
10
Pros:

I loved our room. It lacked room service when we would leave for the day and come back to our room not being cleaned and having fresh towels. Could probably upgrade the variety of breakfast, but its just a suggestion

2025-05-13 via Nuitee