MainStay Suites Odessa I-20

Family of 3, stayed two nights. The breakfast is continental like advertised (no eggs or sausage/bacon). Felt safe. Not pristine clean but good enough. The beds are comfortable. The rooms are spacious. For the price, we would stay there again.

Big room, love it

Great stay, will be booking again for future stays

It was a really good room for a really good price. Very spacious, clean, and quiet.

Breakfast wasn’t even worth it. Elevator smelt like cigarette smoke. No soap or shampoo in the room. But very clean! Didn’t like the location. Felt a little unsafe

Awesome stay! would definitely recommend. The room was clean and comfortable. Friendly staff!

We realy liked that our room was clean and that we felt safe.

Ok stay

Nice and clean, very friendly

The rooms were very large, clean and comfortable. The service was great

We encountered room dirtyness, bugs in the restroom.

I was asked to pay 45$ on top of Expedia price .. after non refundable booking of Expedia ..so I couldn’t just leave ! don’t expect receipt for what u pay extra... rooms smell bad .. dirty carpet & dirty bath floor .. hair in bath tub .. so old towels …! First & last time

Nice bed and friendly staff. Highly recommend 👌

The hotel was beat up; carpets were dirty, floor needed to be swept and none of the anti bacterial soaps were full. The room was fine, loved the kitchenette but walls needed repainting and caulking. Who picked the bathroom tile, thought someone smeared brown dirt all over the shower before i realized. Curtains, both shower and window, were shredded and filthy. Room size was spacious and TV had great channels. The male attendant was kind and friendly. The female attendant was not friendly but on her way out for the day. She left us standing in the lobby for 10 minutes while the male attendant was assisting another guest. Think the hotel was mostly beat up by is guests and the staff was just done trying. The hotel has a lot of potential if it was in the right hands.

I made reservations through Expedia for one night June 3 while traveling. When I arrived at the hotel, I was told room was not available due to a leak in water pipe.
I had to stay at a nearby hotel.
I would not recommend this hotel.

Was very clean!

The beds are hard but if you’re tired that don’t matter much.

Great

I laid the comforter to the 2nd bed flat on the ground and noticed huge pee stains. I immediately took the comforter off of the main bed I already slept in, and there were stains on that one as well. I was disgusted because you cannot see this with the window closed ad the room lighting is very dim. I only noticed when I opened the window. I informed the person working the desk and showed him the photos. I took other photos of the room to show how bad the overall room in general was. Torn curtains, pee stained covers, black in tub, tiles missing, etc. (See photos) I will never stay at another Main Stay. Disgusted for life. And they didn't even do anything to make it right. This was on a Saturday and it took till Thursday of the next week before a manager called me. She requested the photos but never called me back.

I loved our room. It lacked room service when we would leave for the day and come back to our room not being cleaned and having fresh towels. Could probably upgrade the variety of breakfast, but its just a suggestion