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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Table tennis
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Kids' outdoor play equipment
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Toilet with grab rails
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Pool bar
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Swimming pool toys
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Shuttle service (free)
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Paid WiFi
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Outdoor fireplace
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Shallow end
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Pet bowls
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Yoga classes
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Fitness classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Happy hour
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style in our guestrooms and suites, each equipped with modern amenities including flat-screen TVs and private bathrooms. Suites offer extra space with a cozy seating area for relaxation.
Dining Options
Indulge in a variety of culinary delights at our on-site restaurants. From lite bites and cocktails at Galley to a delicious brunch buffet, there's something for every palate. Enjoy coffee and grab-and-go meals at Provisions or savor a meal at Manor, La Playa, our poolside bar and grill.
Convenient Amenities
Take advantage of our free shuttle service, private parking, and gift shop. Explore The Square for shopping and entertainment, or catch a show at Kravis Center, all just steps away. Book your stay at Hilton West Palm Beach for a memorable experience.
Please note there is an $8 USD per package handling fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in all areas and charges are applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 55 per day.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
We had the best experience at this Hilton for a weekend stay with our family. We expected the beautiful grounds and rooms, but it was the staff and hospitality that really blew us away. Everyone from the valet attendants to the bell hop to our servers when dining were lovely. Nikki at the front desk and Nina at breakfast were both amazing! We can’t wait to come back.!
Basen , wygodne łóżka , miły personel , ładne pokoje
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Location great
Bed and pillows very comfortable
No control of children diving, jumping, horse playing, playing ball. Kids just overwhelming the entire pool. Also, Unattended children in Jacuzzi. No area for adults to enjoy the pool. Hotel failed to monitor activities. Will not return.
Service and location and the amenities.
The service and amenities was great.
We drove 6 hours to get here and just wanted to use the pool and we were rudely told it’s closed for a private event. Spent 30 minutes of sun time talking to the manager who finally made it right but the whole situation was uncalled for. We just wanted to hang by the pool for a hour before dinner. A whole pool should not be closed for an event when customers paid to use it and were not told ahead of time.
Our server/concierge Samantha was amazing. Very friendly, helpful and accommodating. Her service was warm and welcoming. Thanks Samantha!
Very helpful staff, but typical HHonors amenities were absent (executive lounge, drinks, munchies). Can't understand why a major metro property as beautiful as this would not have Diamond member perks on site.
Pascale is simply amazing!! She served us and our team exceptionally well. Her customer service is TOP TIER!
Such a beautiful property! Had such an amazing girls day with my mother and daughter! Sam at the pool took care of us! She’s so sweet and attentive, she took her time to get to know us and the few other people around the pool (it wasn’t very busy). She recommended the pina colada and it was the best pinas we ever had !!! We had more than we anticipated getting but they were too delicious!
Heartfelt thanks for making us feel so special and for making Father’s Day such a memorable day for our family all around! Because there are so many of us, it’s rare that everyone can get together outside of the holidays (about 20 of us!!), so this celebration meant a great deal to us. We truly appreciated all of the extra effort and thoughtful touches that made the day so special too! We had an amazing time! Everyone was incredibly attentive, the service was prompt and excellent, the food was delicious and Conner was absolutely outstanding throughout our entire experience. He was attentive, professional and made sure everything ran smoothly from start to finish. Thank you again for helping create such wonderful memories for our family - life is precious and it truly meant the world to us! It’s hard to please that many people and everyone raved about the experience and we’re already trying to figure out when we can book again. 🥰🫶🩷
I had meal (breakfast) and my server Nina and her manager Katie were beyond nice. You rarely meet such wonderful people.
Your front desk staff, a guy (kid) has no hospitality etiquette. He is still very wet behind his ears.
We came down to go to the Hilary Duff concert and everyone was so kind! Conner and Josh at the pool/bar were amazing! So kind and attentive. Zach and Tim were so hospitable and ensured we enjoyed every moment. The room was beautiful and the food was delicious. Valet and the bellmen were quick and always helpful also !
We had a lovely time at the Hilton West Palm Beach! The first thing we noticed upon walking in was how pleasant and upscale the hotel smelled, haha. Our room was nice and clean. Every staff member we encountered was friendly and helpful. The location conveniently had lots of restaurants across the street. The pool and hot tub were very relaxing and pretty as well.
Front desk was a little rude and poor customer service skills. Poor communication. Construction going on was also very loud and disturbing. I feel like for the price people pay for this there should be some sort of warning for this and /or accommodation for the inconvenience And breakfast is super expensive. Not even free coffee
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