Zermatt Hotel

Hotels
7 (242 reviews)
38A Jalan Besar, Cameron Highlands , Cameron Highlands , my

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Children allowed

Facilities

Family rooms
Tour desk
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Shared stationery like menus, pens are removed
Thermometers for guests provided by property
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Central location
Comfortable room
Breakfast included
Cons:
Cleanliness issues
Noisy area
Slippery bathroom

Categories

Cleanliness
4.89
The blanket and pillow were noted as not clean, which negatively impacts cleanliness.
Service
7.86
Service was standard, with breakfast included and parking reserved for convenience.
Location
8.4
The hotel is centrally located, close to multiple attractions.
Room Quality
6.35
The room was comfortable for solo travelers, but issues noted with furnishings and noise.
Amenities
6.88
Standard amenities were provided, including breakfast.
Value for Money
6.84
The overall value is reasonable given the location, though cleanliness issues could detract.
Food and Beverage
7.89
Breakfast provided as part of stay was appreciated.
Overall Experience
6.86
A satisfactory experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:19

Property Description

Prime Location in Cameron Highlands
Featuring free WiFi, an ATM, and a tour desk, Zermatt Hotel is the ideal stay in Cameron Highlands for your next getaway.

Comfortable Family Rooms
Enjoy your stay in our family rooms at Zermatt Hotel, each equipped with a flat-screen TV, city views, and a private bathroom with a shower.

Convenient Amenities
Providing bed linen, towels, and a seamless experience, Zermatt Hotel ensures a memorable stay for all guests.

Book your stay at Zermatt Hotel now for an unforgettable experience in Cameron Highlands!

Important information:

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 0.60 per hour.

Location

Guest Reviews

7
Based on 242 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 6.86
M
Mohamed • family_with_children • my
10
2026-02-13 • via Nuitee
N
NOR AZLINAH • couple • my
8
2026-02-12 • via Nuitee
B
Baasit • couple • my
7
2026-02-09 • via Nuitee
M
mariah • family_with_children • my
7
2025-09-20 • via Nuitee
R
Rizal • family_with_children • my
7
2025-09-17 • via Nuitee
Z
Zakirah • couple • my
8
Pros:

best xda yg xbest cuma penat naik tangga je haha

2025-09-16 • via Nuitee
M
MOHD HALIZAN BIN HARUN • family_with_children • my
7
2025-09-14 • via Nuitee
N
Nurul • family_with_children • my
6
2025-09-14 • via Nuitee
M
Mr Omar AH • family_with_children • my
8
2025-09-04 • via Nuitee
T
Tharaa • couple • my
5
2025-09-02 • via Nuitee
• family_with_children • my
7
Baik
Pros:

Tengah pekan tanah rata

Cons:

Tuala dapat yg ada kesan kotor

2025-09-01 • via Nuitee
H
Hala • family_with_children • om
4
2025-08-10 • via Nuitee
I
Isabelle • solo_traveller • fr
10
Pros:

Nice little hotel.
Very comfortable room.
Perfect option for solo travellers.

Cons:

Noisy area.

2025-08-02 • via Nuitee
M
MOHAMAD NOOR • couple • my
6
Memuaskan 3 star
Pros:

1. Include the breakfast
2. Reserve the parking

Cons:

1. Blanket and pillow not clean

2025-08-02 • via Nuitee
K
Klaudia • family_with_children • de
4
Enttäuschend
Pros:

Sehr zentral, direkt in der Passage mit Restaurants.

Cons:

Sehr lieblos, dunkel. Möbel sehr in die Jahre gekommen. Wände dreckig oder die Farbe blättert ab. Bett war sehr unbequem und die Bettwäsche klamm/feucht und fleckig. Generell sehr viel Feuchtigkeit in dem Raum. Kein Ventilator oder Klima also blieb nur das Fenster aufzumachen. Sehr hellhörig und mit offenem Fenster sehr laut (auch in der Nacht), da direkt an der Straße. Das Bad auch sehr lieblos und ungepflegt. Wir haben uns nicht wohl gefühlt. Wir waren zum Glück nur eine Nacht dort.

2025-08-01 • via Nuitee
H
HAZIM • family_with_children • my
10
2025-08-01 • via Nuitee
A
Abdul • young couple • my
6
1 night stay is pleasant but if more than that :'(
Pros:

close to every place

Cons:

bathroom is very slippery, I had a near-fall luckily, I able to grab the sink.
the mattress is quite hard.
not recommended to elders with knee problem because there's a stair

2025-07-28 • via Nuitee
Z
Zul • young couple • my
2
Very poor
2025-07-27 • via Nuitee
N
Nurul • family with young children • my
8
Very good
2025-07-07 • via Nuitee
Z
Zetty • family with young children • my
8
Very good
2025-06-12 • via Nuitee