Zermatt Hotel

Hotels
7 (257 reviews)
38A Jalan Besar, Cameron Highlands , Cameron Highlands , my

Children allowed

Facilities

Parking
Family rooms
Tour desk
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Shared stationery like menus, pens are removed
Thermometers for guests provided by property
ATM/banking
See all facilities

Review Highlights

Pros:
Central location
Comfortable room
Breakfast included
Cons:
Cleanliness issues
Noisy area
Slippery bathroom

Categories

Cleanliness
4.89
The blanket and pillow were noted as not clean, which negatively impacts cleanliness.
Service
7.86
Service was standard, with breakfast included and parking reserved for convenience.
Location
8.4
The hotel is centrally located, close to multiple attractions.
Room Quality
6.35
The room was comfortable for solo travelers, but issues noted with furnishings and noise.
Amenities
6.88
Standard amenities were provided, including breakfast.
Value for Money
6.84
The overall value is reasonable given the location, though cleanliness issues could detract.
Food and Beverage
7.89
Breakfast provided as part of stay was appreciated.
Overall Experience
6.86
A satisfactory experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:19

Property Description

Prime Location in Cameron Highlands
Featuring free WiFi, an ATM, and a tour desk, Zermatt Hotel is the ideal stay in Cameron Highlands for your next getaway.

Comfortable Family Rooms
Enjoy your stay in our family rooms at Zermatt Hotel, each equipped with a flat-screen TV, city views, and a private bathroom with a shower.

Convenient Amenities
Providing bed linen, towels, and a seamless experience, Zermatt Hotel ensures a memorable stay for all guests.

Book your stay at Zermatt Hotel now for an unforgettable experience in Cameron Highlands!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 0.60 per hour.

Location

Guest Reviews

7
Based on 257 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 6.86
I
Imanina couple my
5
2026-05-06 via Nuitee
M
Muhammad Amir family_with_children my
7
Okey sahaja
Pros:

Tandas yang luas dan selesa bagi yang family

Cons:

Sediakan kipas dinding. Sebab kadang2 cuaca bukan sejuk sangat. Sejuk time pagi. Kalau petang nak ke malam rasa panas.

2026-05-03 via Nuitee
M
Mohamed solo_traveller my
10
2026-04-23 via Nuitee
M
MUHAMMAD NUR FAHIMI family_with_children my
10
2026-04-15 via Nuitee
M
MUHAMMAD NUR FAHIMI family_with_children my
10
Pros:

Saya suka sebab tempat dia selesa dan sejuk tak payah buka ekon dan kipas dah

Cons:

Cuma parking agak susah apabila petang lebih baik parking pada waktu malam

2026-04-15 via Nuitee
T
Tan How Eng family_with_children my
7
Pros:

Nearer to shop for foods

Cons:

Need to go up 3rd floor without lift.

2026-04-12 via Nuitee
S
Suharna couple my
8
2026-04-01 via Nuitee
M
Mas couple my
2
2026-03-27 via Nuitee
J
Jamaluddin couple my
7
2026-03-25 via Nuitee
V
Vijaiyan family_with_children my
10
2026-03-21 via Nuitee
P
Pierre-Etienne solo_traveller fr
8
Bon séjour
Pros:

La localisation, la chambre assez grande

2026-03-01 via Nuitee
N
Nirosha family_with_children my
5
2026-03-01 via Nuitee
P
Pierre-Etienne solo_traveller fr
8
Bon séjour
Pros:

La localisation, la chambre spacieuse

Cons:

La fenêtre de la salle de bain qui ne ferme pas et reste ouverte

2026-03-01 via Nuitee
J
Joao family_with_children ch
8
2026-02-28 via Nuitee
M
Mohamed family_with_children my
10
2026-02-13 via Nuitee
N
NOR AZLINAH couple my
8
2026-02-12 via Nuitee
B
Baasit couple my
7
2026-02-09 via Nuitee
M
mariah family_with_children my
7
2025-09-20 via Nuitee
R
Rizal family_with_children my
7
2025-09-17 via Nuitee
Z
Zakirah couple my
8
Pros:

best xda yg xbest cuma penat naik tangga je haha

2025-09-16 via Nuitee