Zermatt Hotel

Hotels
7 (278 reviews)
38A Jalan Besar, Cameron Highlands , Cameron Highlands , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Family rooms
Tour desk
Daily housekeeping
Minimarket on site
ATM/cash machine on site
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Central location
Comfortable room
Breakfast included
Cons:
Cleanliness issues
Noisy area
Slippery bathroom

Categories

Cleanliness
4.89
The blanket and pillow were noted as not clean, which negatively impacts cleanliness.
Service
7.86
Service was standard, with breakfast included and parking reserved for convenience.
Location
8.4
The hotel is centrally located, close to multiple attractions.
Room Quality
6.35
The room was comfortable for solo travelers, but issues noted with furnishings and noise.
Amenities
6.88
Standard amenities were provided, including breakfast.
Value for Money
6.84
The overall value is reasonable given the location, though cleanliness issues could detract.
Food and Beverage
7.89
Breakfast provided as part of stay was appreciated.
Overall Experience
6.86
A satisfactory experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 08:19

Property Description

Prime Location in Cameron Highlands
Featuring free WiFi, an ATM, and a tour desk, Zermatt Hotel is the ideal stay in Cameron Highlands for your next getaway.

Comfortable Family Rooms
Enjoy your stay in our family rooms at Zermatt Hotel, each equipped with a flat-screen TV, city views, and a private bathroom with a shower.

Convenient Amenities
Providing bed linen, towels, and a seamless experience, Zermatt Hotel ensures a memorable stay for all guests.

Book your stay at Zermatt Hotel now for an unforgettable experience in Cameron Highlands!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 0.60 per hour.

Location

Guest Reviews

7
Based on 278 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 6.86
M
murthy • solo_traveller • my
8
2026-06-24 • via Nuitee
N
Nazmi • couple • my
2
2026-06-18 • via Nuitee
S
Sal • solo_traveller • my
5
2026-06-15 • via Nuitee
L
Limbu Hari • solo_traveller • my
10
2026-06-15 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-06-12 • via Nuitee
N
Noridah • solo_traveller • my
4
2026-06-08 • via Nuitee
M
MUHD MAZUAN • family_with_children • my
10
2026-06-05 • via Nuitee
A
Aida Mazni • solo_traveller • my
8
2026-06-05 • via Nuitee
F
Faidzal • solo_traveller • my
3
2026-06-03 • via Nuitee
N
NURUL HASFARINA • family_with_children • my
4
Cons:

Bilik agak panas walaupun berada di tempat sejuk.

2026-06-02 • via Nuitee
H
Hanifah • solo_traveller • my
3
2026-06-01 • via Nuitee
H
Han Teong • solo_traveller • my
6
2026-06-01 • via Nuitee
K
KHAIRUL ANUAR • family_with_children • my
10
2026-05-31 • via Nuitee
N
Nazir • couple • my
1
Pros:

Price RM160 like a 4star hotel but the hotel same level with budget hotel.. not good for the price..

2026-05-31 • via Nuitee
S
Syera • couple • my
7
2026-05-30 • via Nuitee
N
Nur • couple • my
7
2026-05-30 • via Nuitee
S
Subramaniam • solo_traveller • my
3
Pros:

Nothing

Cons:

All

2026-05-27 • via Nuitee
A
Anis • couple • fr
4
Draps et serviettes sales, un cafard vivant sur le lit, le personnel n’était pas accueillant.
Pros:

La matelas était confortable

Cons:

Draps et serviettes sales, un cafard vivant sur le lit, le personnel n’était pas accueillant.

2026-05-19 • via Nuitee
O
Olivier • family_with_children • fr
7
Pros:

L’emplacement, la gentillesse du personnel.

Cons:

Literie un peu vieillotte.

2026-05-16 • via Nuitee
I
Imanina • couple • my
5
2026-05-06 • via Nuitee