Aerotel Singapore - Transit Hotel in Terminal 1

Hotels
8.2 (6680 reviews)
Above Gate D41, Level 3, Departure / Transit Area Terminal 1, Singapore Changi Airport , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and convenient
Helpful staff
Comfy bed
Good location
Cons:
Overpriced
Food quality lacking
Noisy exhaust
Limited breakfast variety

Categories

Cleanliness
8.03
The room was very clean and well maintained. Some mentions of mixed experiences with cleanliness.
Service
9
The staff is very helpful and accommodating. Generally positive feedback on service.
Location
9.04
Superb location in the terminal for travelers, praised for convenience.
Room Quality
7.99
Rooms are described as comfortable but some comments about shared bathrooms and noisy exhaust.
Amenities
8.02
Amenities such as a pool and lounge area are appreciated but noted as lacking updates.
Value for Money
7.48
Comments about the hotel being overpriced. Some value considerations for short stays.
Food and Beverage
7.53
Mixed reviews on food quality. Breakfast variety noted as limited.
Overall Experience
8.5
The overall experience is generally positive with high marks for convenience and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:15

Property Description

Unique Location and Access
Aerotel Singapore is conveniently situated within Changi Airport's AIRSIDE, offering easy access via an escalator near departure Gate D40.

Exclusive Amenities
Enjoy the luxury of the only AIRSIDE hotel outdoor swimming pool globally, along with a poolside bar, exercise corner, and a library lounge reserved solely for registered guests.

Traveler Information
Transit travelers should take note not to clear immigration/customs, ensuring a seamless stay within the Transit area. For departing passengers, early access is subject to airline policies, with the 24-hour front desk available for any inquiries or assistance.

Book now to experience a unique and convenient stay at Aerotel Singapore!

Important information:

Guests arriving on inbound flights must not pass through immigration control. Guests arriving from the city must be checked in on an outbound flight. Guests are required to wear a mask at all times. The property is not responsible for guests who are unable to pass through immigration control from the city.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 6680 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
B
Birgit • solo_traveller • au
8
Pros:

Very functional and well organised,, cute but small pool, friendly staff

Cons:

The aircon in the single room could not be adjusted and was quite cold

2026-04-11 • via Nuitee
G
Goldthorp • solo_traveller • au
2
Noisey ;o(
Pros:

Location

Cons:

Construction noise kept me awake all night and what I though would have been a restful transit was the opposite

2026-04-10 • via Nuitee
H
Henry • solo_traveller • au
5
2026-04-10 • via Nuitee
W
Winnie • family_with_children • au
5
Disappointed
Pros:

Location is convenient. Easy to find. The reception staff are friendly too.
The room is big enough and bed is reasonably comfy.
Didn't use their swimming pool, so can't commment.

Cons:

Though the room feel clean, but I doubt they actually change the bedsheets after every customers have checked out, as I found some hairs on one of our bedsheets (in between the quilt and the bedsheets). But as we arrived in midnight and were exhausted after a long flight, we just can't be bothered to ask for a room change. We just want to shower the sleep.
The free breakfast have very limited choices too, so I suggest don't bother with the free breakfast and get it elsewhere in the airport.

2026-04-10 • via Nuitee
J
Jeanette • solo_traveller • au
7
2026-04-10 • via Nuitee
S
Susana • family_with_children • ch
9
Pros:

Convenience directly in transit zone

2026-04-10 • via Nuitee
J
Jade • solo_traveller • gb
1
Lack of care
Pros:

Nothing

Cons:

The lack of consideration from the reservation team. Not disability friendly.

2026-04-10 • via Nuitee
H
Henry • solo_traveller • au
5
2026-04-10 • via Nuitee
C
Christine R • couple • au
9
Convenient and comfortable
Pros:

Location complimentary breakfast

2026-04-09 • via Nuitee
M
Melissa • family_with_children • au
6
Pros:

cleanliness of the room and service by staff

Cons:

The buffet breakfast is very disappointing
Last time we stayed we could get a cooked meal of our liking
not getting a choice was disappointing

2026-04-09 • via Nuitee
D
Ditch_95 • family_with_children • fr
6
Prix excessif
Pros:

L'emplacement.

Cons:

Le petit déjeuner (même pas de jus de fruit compris pour le prix payé).

2026-04-09 • via Nuitee
W
wui ling • family_with_children • au
9
Pros:

Close to gate , comfortable

Cons:

Strict check out rules

2026-04-09 • via Nuitee
S
Sarah Davis • family_with_children • nz
9
Great facility for a long haul stopover
Pros:

Used the rooftop pool this stay. It was fantastic, very refreshing after a long flight. Breakfast was also nice. Great facility

Cons:

Nothing

2026-04-09 • via Nuitee
T
Thi Lien • family_with_children • ca
7
ky nghi tot, Singapore dep, sach, than thien va trung thuc. toi rat thich Singapore.
Pros:

Bua sang tot, phuc vu tot, nhung phong hoi dac

Cons:

Phong hoi dac, vi khong cocua so

2026-04-08 • via Nuitee
S
Sandra • family_with_children • ca
10
Idéal pour un repos lors d’une longue escale
Pros:

Parfait emplacement, rapide d’accès.

Cons:

Un peu cher pour quelques heures

2026-04-08 • via Nuitee
K
Kris • family_with_children • au
8
Pros:

Convenient
Quiet

Cons:

Expensive for 24hrs

2026-04-08 • via Nuitee
Θανάσης • family_with_children • gr
9
2026-04-07 • via Nuitee
J
jacquelyn • family_with_children • au
6
Fair
Pros:

Convenient to check in without clearing customs.
Pool - although longer opening hours needed

Cons:

Breakfast buffet offerings are awful.
Shower had mould.
Rooms have 2 double beds each, but with a famly of 4 people travelling together we had to book 2 rooms increasing the cost significantly

2026-04-07 • via Nuitee
M
Margaret • family_with_children • au
2
What about the heavy construction relentless all night long.
Pros:

Convenience and pleasant staff.

Cons:

The heavy jack hammering that continued from our arrival ( 2am) until 5am the next morning. No indication of the disruption had been given to us prior to our arrival. It was a total waste of our money as any rest was utterly impossible.

2026-04-07 • via Nuitee
C
Catherine • family_with_children • gb
9
A lovely place to stay after a long flight if you can afford it
Pros:

Beautiful, clean, comfortable room. Easy to find. Nice light breakfast.

Cons:

Quite expensive, especially as we arrived around 1am.

2026-04-06 • via Nuitee