Changi Transit Hotel Terminal 1

Hotels
8.2 (7096 reviews)
Above Gate D41, Level 3, Departure / Transit Area Terminal 1, Singapore Changi Airport , Singapore , sg

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and convenient
Helpful staff
Comfy bed
Good location
Cons:
Overpriced
Food quality lacking
Noisy exhaust
Limited breakfast variety

Categories

Cleanliness
8.03
The room was very clean and well maintained. Some mentions of mixed experiences with cleanliness.
Service
9
The staff is very helpful and accommodating. Generally positive feedback on service.
Location
9.04
Superb location in the terminal for travelers, praised for convenience.
Room Quality
7.99
Rooms are described as comfortable but some comments about shared bathrooms and noisy exhaust.
Amenities
8.02
Amenities such as a pool and lounge area are appreciated but noted as lacking updates.
Value for Money
7.48
Comments about the hotel being overpriced. Some value considerations for short stays.
Food and Beverage
7.53
Mixed reviews on food quality. Breakfast variety noted as limited.
Overall Experience
8.5
The overall experience is generally positive with high marks for convenience and staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:15

Property Description

Unique Location and Access
Aerotel Singapore is conveniently situated within Changi Airport's AIRSIDE, offering easy access via an escalator near departure Gate D40.

Exclusive Amenities
Enjoy the luxury of the only AIRSIDE hotel outdoor swimming pool globally, along with a poolside bar, exercise corner, and a library lounge reserved solely for registered guests.

Traveler Information
Transit travelers should take note not to clear immigration/customs, ensuring a seamless stay within the Transit area. For departing passengers, early access is subject to airline policies, with the 24-hour front desk available for any inquiries or assistance.

Book now to experience a unique and convenient stay at Aerotel Singapore!

Important information:

Guests arriving on inbound flights must not pass through immigration control. Guests arriving from the city must be checked in on an outbound flight. Guests are required to wear a mask at all times. The property is not responsible for guests who are unable to pass through immigration control from the city.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 7096 reviews
Cleanliness: 8.03
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.53
Overall Experience: 8.5
M
Myra • solo_traveller • au
10
2026-07-26 • via Nuitee
S
Sophie • solo_traveller • au
10
Pros:

A really helpful and kind lady at the reception!

Cons:

-

2026-07-25 • via Nuitee
C
Chrisanthy • solo_traveller • au
10
2026-07-25 • via Nuitee
M
Muriel • couple • au
7
Pros:

Practical when in transit for an extended time. Nice pool and friendly staff.

Cons:

expensive for a basic hotel that charges you per hour after 6 hours.

2026-07-25 • via Nuitee
V
Vibeena • couple • au
5
A bit pricey for the duration
Pros:

It was clean

2026-07-25 • via Nuitee
C
Carole • family_with_children • gb
1
Long layer - complete waste of money
Pros:

Perhaps my fault - it’s not clear that it’s air side and so when in transit with 2 airlines you have to pass immigration and then back in for the hotel. I would have booked elsewhere had I known that.
Also what is NOT clear is that the pool is not just for hotel guests - anyone can pop in 🙄

Cons:

Sound proofing - we could hear clearly a screaming baby.
Facilities - main reason for booking was the pool - unusable due to masses of kids

2026-07-24 • via Nuitee
R
Ruth Hui Nee • solo_traveller • hk
7
2026-07-24 • via Nuitee
R
Robert • couple • au
3
Overpriced for hotel room , although good location
Pros:

Location

Cons:

Renovation work taking place
So no meals available which should of been notified
No discount on price
Noise from work taking place

2026-07-24 • via Nuitee
R
rita • solo_traveller • au
10
2026-07-24 • via Nuitee
D
Dipanjan • couple • us
8
2026-07-24 • via Nuitee
A
Anders • solo_traveller • au
7
2026-07-24 • via Nuitee
S
Sheryn • extended_group • nz
10
Hotel was a welcome relief during 13 hour layover - quiet, clean surroundings
Pros:

Being a transit hotel, quiet rooms were essential and they were.

Cons:

Nothing to complain about

2026-07-23 • via Nuitee
L
lanneval • solo_traveller • nc
3
très désagréable
Pros:

emplacement

Cons:

Clim non réglable, chambre très petite, suplement de payement a l'entrée

2026-07-23 • via Nuitee
R
Rayane • extended_group • fr
1
Cons:

Je n’est pas pus accès à l’hôtel car l’immigrât etait fermé aucun message de leur part pour nous le dire , je leur envoie des messages ils font les morts je demande juste un remboursement depuis 2 jours sans réponse.

2026-07-22 • via Nuitee
G
Goward • solo_traveller • au
10
Will definitely repeat- a great way to break up a long trip back to Australia with a decent sleep
Pros:

the room and facilities were excellent and the staff were terrific. Jonelle (not sure of spelling) was very kind and looked after me when I arrived, sick with food poisoning. Could not have asked for better service.

Cons:

Location was difficult to find because escalators were not working and Elevator 12 was difficult to find.

2026-07-22 • via Nuitee
R
Rebecca • solo_traveller • au
8
Much better than lying on the floor and aggravating a trapped nerve.
Pros:

Good location and convenient lounge

Cons:

My key card didn’t work at first. Pretty weird when you are in pyjamas and going to the bathroom.
It was noisy with workmen drilling also.

2026-07-22 • via Nuitee
L
Liza claire • family_with_children • us
8
Will def recommend ut to our friends and family!
Pros:

The staff were so nice and accomodating. The facilities were great too. Maybe just add more cabinets and bidet☺️

Cons:

None at all

2026-07-22 • via Nuitee
M
meyerwendylee • solo_traveller • za
1
2026-07-22 • via Nuitee
L
liang • couple • jp
2
2026-07-22 • via Nuitee
N
Nicholas • couple • au
5
Overpriced and not recommended
Pros:

The room had a bed, shower, toothbrush and toothpaste. As there is barely any window you can at least blackout all light and sleep for a few hours.

Cons:

The place feels old and run down, staff seemed miserable, the shower was mouldy, other than toothpaste there were no toiletries like shampoo, conditioner or soap that would have been very useful for a transit stay, not even a mini-fridge in the room, overall you get very little for the price. Creepy Backrooms vibes.

2026-07-22 • via Nuitee