The Whitechapel

Hotels
8 (1122 reviews)
49-53 New Road , London , GB
+44 20 7247 9947

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.89
Several mentions of cleanliness issues in the rooms, particularly in comments about linens and overall condition.
Service
8.86
Reviewers frequently praised the staff for being friendly, helpful, and attentive.
Location
8.9
Positive mentions about proximity to local attractions and safety.
Room Quality
7.35
Issues with room maintenance were noted, including hard beds and noisy AC.
Amenities
7.88
Basic amenities were available but some functionality issues were noted.
Value for Money
8.34
Customers felt they received a good deal based on location and pricing.
Food and Beverage
7.89
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.86
General positive sentiment despite some issues raised in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:07

Property Description

Luxurious Penthouse Apartment:
Indulge in our lavish penthouse featuring 2 HDTVs and an en suite bathroom with a double-ended bath, offering a truly opulent experience.

City Views:
Experience stunning views of London’s iconic skyline from our rooms, providing the perfect backdrop to your stay.

Convenient Location:
Explore the vibrant neighborhoods of Shoreditch and Brick Lane, with easy access to transportation links for further city exploration.

To book your stay at The Whitechapel and immerse yourself in luxury and convenience, visit our website now.

Important information:

If paying by cash, ID must be provided (passport, driving license or national ID card) at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1122 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
R
Ron • extended_group • nl
8
Prima verblijf voor een weekend Londen
Pros:

Lokatie en schone kamers

Cons:

Matras niet comfortabel

2026-10-17 • via Nuitee
B
Boipelo • family_with_children • gb
8
Pros:

I liked the location. It was really clean. Bed was comfortable.

Cons:

My bathroom door handle was broken. That should've been fixed before I checked in.

2026-10-17 • via Nuitee
Y
Yousef • solo_traveller • ae
8
Good
Pros:

The room was neat and tidy

Cons:

The picture showed the room much bigger than the actual size

2026-10-16 • via Nuitee
R
roger • solo_traveller • gb
10
Staff professional and friendly
Pros:

Handy for what I needed

Cons:

Nothing

2026-10-16 • via Nuitee
J
Julia • solo_traveller • gb
10
Thank you Loretta!
Pros:

Excellent value for money. The staff is super kind and caring, specially Loretta!

Cons:

It’s an old facility that could use a refresher, that said the place is clean and comfortable which makes up for it

2026-10-15 • via Nuitee
O
Olivia • solo_traveller • gb
8
Good value place to stay
Pros:

Nice rooms and great value for money. Good location

Cons:

Two scent diffusers in the room seems a bit excessive

2026-10-14 • via Nuitee
F
frank • extended_group • de
6
2026-10-13 • via Nuitee
K
Kowalewicz • couple • pl
9
2026-10-13 • via Nuitee
M
Max • couple • us
10
Wonderful stay with excellent service and incredibly friendly staff.
Pros:

We had a great experience at this hotel! The staff were incredibly friendly, welcoming, and helpful throughout our stay. A special thank you to Deniz and Laureta, who went above and beyond to make us feel welcome. Their kindness, professionalism, and excellent customer service really made a difference.

The hotel had a great atmosphere, and we truly enjoyed our stay. We would definitely recommend this hotel to anyone visiting the area and would happily stay here again!

2026-10-12 • via Nuitee
Y
Yaning • solo_traveller • cn
8
Pros:

地理位置还可以

Cons:

房间有味道

2026-10-12 • via Nuitee
A
aaron • solo_traveller • gb
6
2026-10-12 • via Nuitee
M
Melissa • couple • at
10
ziemlich toll
Pros:

Sie hat sehr gute Verbindungen und auch ein sehr nettes Team! Deniz hat uns beim Check-in geholfen aber auch bei unserem Problem mit dem Adapter! Unser Zimmer war sehr sauber! Auch hatten wir immer eine Ansprechsperson vor Ort und konnte per Whatsapp mit den Mitarbeitenden chatten, finden wir sehr cool von euch!

Cons:

das Doppelbett war etwas klein aber dennoch bequem

2026-10-12 • via Nuitee
P
PIETRO • couple • it
5
2026-10-11 • via Nuitee
B
Bertrand • couple • fr
8
2026-10-11 • via Nuitee
G
GRANZOTTO • solo_traveller • fr
7
Chambre poussiéreuse
Pros:

L'emplacement, le personnel, la grande chambre lumineuse

Cons:

Chambre très poussiéreuse (sur table de chevets, fauteuil)

2026-10-10 • via Nuitee
C
caroline • couple • gb
8
Great little hotel
Pros:

Great location & close to where we needed to be

Cons:

The room was a little tired, very clean though

2026-10-10 • via Nuitee
N
Norman • couple • gb
7
2026-10-09 • via Nuitee
M
Muhammad • solo_traveller • gb
1
Pros:

The staff were good.

Cons:

The bed was tiny for 2 people, the room was like a box, couldn't move around, the toilet got blocked!!!!!!!!!towel had stain..etc etc

2026-10-07 • via Nuitee
J
Jason • couple • gb
10
2026-10-07 • via Nuitee
C
ciaran • couple • gb
8
Pros:

Nice room. Hotel close to the tube and plenty of amenities nearby

Cons:

Nothing

2026-09-19 • via Nuitee