The Whitechapel

Hotels
8 (822 reviews)
49-53 New Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.89
Several mentions of cleanliness issues in the rooms, particularly in comments about linens and overall condition.
Service
8.86
Reviewers frequently praised the staff for being friendly, helpful, and attentive.
Location
8.9
Positive mentions about proximity to local attractions and safety.
Room Quality
7.35
Issues with room maintenance were noted, including hard beds and noisy AC.
Amenities
7.88
Basic amenities were available but some functionality issues were noted.
Value for Money
8.34
Customers felt they received a good deal based on location and pricing.
Food and Beverage
7.89
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.86
General positive sentiment despite some issues raised in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:07

Property Description

Luxurious Penthouse Apartment:
Indulge in our lavish penthouse featuring 2 HDTVs and an en suite bathroom with a double-ended bath, offering a truly opulent experience.

City Views:
Experience stunning views of London’s iconic skyline from our rooms, providing the perfect backdrop to your stay.

Convenient Location:
Explore the vibrant neighborhoods of Shoreditch and Brick Lane, with easy access to transportation links for further city exploration.

To book your stay at The Whitechapel and immerse yourself in luxury and convenience, visit our website now.

Important information:

If paying by cash, ID must be provided (passport, driving license or national ID card) at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 822 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
N
Nick • solo_traveller • gb
10
Perfect base to explore London from east to west
Pros:

Great rooms at a very fair price. Lauretta was lovely, changing our room arrangements on request with no fuss and a great happiness to help! Thank you for a super stay!

2026-04-11 • via Nuitee
Y
Yassin • couple • gb
10
2026-04-11 • via Nuitee
F
Florian629 • solo_traveller • de
5
Leider wurden unsere Erwartungen enttäuscht.
Cons:

Es war nicht wirklich sauber, schon bei der Ankunft war das Toilettenpapier leer und der Hygieneeimer im Bad war voll mit den Hinterlassenschaften der letzten 2 Damen. Zudem waren die Vorhänge schmutzig und defekt und hingen daneben. Die Klimaanlage war zwar laut aber funktionierte nicht wirklich. Zimmer war anders als die Bilder erwarten ließen alt und abgewohnt, das Duschen in der Wanne gestaltete sich schwierig und sitzen auf der Toilette ohne sich die Knie an der Wanne zu stoßen war nicht möglich.

2026-04-11 • via Nuitee
M
Marek • solo_traveller • cz
8
2026-04-10 • via Nuitee
M
Margreet • couple • nl
7
2026-04-10 • via Nuitee
S
Sandra • solo_traveller • gb
10
2026-04-09 • via Nuitee
I
Iñigo • couple • es
8
2026-04-06 • via Nuitee
F
Femi • family_with_children • gb
8
Fabulous
Pros:

Kind staff

Cons:

It was great

2026-04-06 • via Nuitee
L
Laura • family_with_children • es
8
Pros:

Cerca de una línea de metro buena

Cons:

La ducha sin mampara hace que se encharque el baño entero

2026-04-06 • via Nuitee
A
Abi • couple • gb
10
The hotel was great location, clean and the team couldn’t be anymore helpful!
Pros:

It was clean & close proximity to the hospital which was key for our stay. Laureta and team have been extremely accommodating and has shown great empathy to us, my Mum & I are very grateful, thank you again

Cons:

Nothing

2026-04-05 • via Nuitee
R
Ricardo • extended_group • pt
7
2026-04-04 • via Nuitee
A
Alice • couple • it
8
2026-04-03 • via Nuitee
P
Philip • extended_group • gb
7
2026-04-02 • via Nuitee
N
Nicholas • couple • gb
7
2026-04-01 • via Nuitee
N
Noah Bruun • couple • dk
8
Pros:

Rigtig sød nede i receptionen til at låne ting ud som vi havde glemt i Danmark

2026-03-31 • via Nuitee
N
Noel • solo_traveller • au
9
Good value .
Pros:

Clean hotel, close to subway for easy access to London.helpful staff and lots of multicultural eateries close by. Coffee pod machine in room . Good value for a trip to London.

Cons:

Area is a bit of a worry, if we were coming back after dark I’d get an uber to the front door rather than walk - our first taxi driver told us to be careful and not be too flashy.

2026-03-30 • via Nuitee
J
Jeremy Moody • solo_traveller • gb
8
Super hotel for visiting Brick Lane, Pettycoat Lane and Spitalfields Market.
Pros:

Good PR the second I arrived. Nice hotel close to Brick Lane. Plenty of food outlets close to the hotel. Clean and tidy.

Cons:

Found it difficult to turn the heating down.

2026-03-29 • via Nuitee
K
Kozma • solo_traveller • hu
5
2026-03-29 • via Nuitee
J
Jocelyne • couple • de
8
2026-03-29 • via Nuitee
S
Susie • couple • gb
10
Great, cost effective, hotel.
Pros:

Excellent value for money.

Cons:

NA

2026-03-27 • via Nuitee