The Whitechapel

Hotels
8 (1025 reviews)
49-53 New Road , London , gb
+44 20 7247 9947

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.89
Several mentions of cleanliness issues in the rooms, particularly in comments about linens and overall condition.
Service
8.86
Reviewers frequently praised the staff for being friendly, helpful, and attentive.
Location
8.9
Positive mentions about proximity to local attractions and safety.
Room Quality
7.35
Issues with room maintenance were noted, including hard beds and noisy AC.
Amenities
7.88
Basic amenities were available but some functionality issues were noted.
Value for Money
8.34
Customers felt they received a good deal based on location and pricing.
Food and Beverage
7.89
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.86
General positive sentiment despite some issues raised in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:07

Property Description

Luxurious Penthouse Apartment:
Indulge in our lavish penthouse featuring 2 HDTVs and an en suite bathroom with a double-ended bath, offering a truly opulent experience.

City Views:
Experience stunning views of London’s iconic skyline from our rooms, providing the perfect backdrop to your stay.

Convenient Location:
Explore the vibrant neighborhoods of Shoreditch and Brick Lane, with easy access to transportation links for further city exploration.

To book your stay at The Whitechapel and immerse yourself in luxury and convenience, visit our website now.

Important information:

If paying by cash, ID must be provided (passport, driving license or national ID card) at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1025 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
C
Colin • couple • gb
8
It's London so not cheap but overall a good experience
Pros:

Clean and tidy - Air conditioning was a must for the dates that we stayed.

Cons:

Nothing

2026-07-25 • via Nuitee
S
Sanel • couple • nl
10
2026-07-25 • via Nuitee
A
Amar • extended_group • gb
10
2026-07-25 • via Nuitee
M
maureen • family_with_children • ie
8
2026-07-24 • via Nuitee
F
francis • couple • ie
10
Pros:

Great room for exceptional price. The staff were really professional, walked us to our room and had a discount promotion to the local restaurant also, which was a bonus that we were unfortunately unable to avail of.

Cons:

Nothing springs to mind.

2026-07-24 • via Nuitee
P
Pierre-Antoine • solo_traveller • fr
9
2026-07-22 • via Nuitee
K
Kesi • solo_traveller • gb
7
Easy-going hotel
Pros:

Easy going hotel, with warm welcome. Very much a home from home feeling. Good views of city & rooftops. Slept very well!
Rather liked the sink in the bedroom. Enjoyed watching the match in the reception!

Cons:

A few elements could do with an update - e.g tv.

2026-07-21 • via Nuitee
F
fiona • solo_traveller • ie
5
Pros:

Comfortable bed very quiet hotel, no noise from other rooms..Well equipped with iron and board snd kettle machine. Air-conditioning worked well.

Cons:

Room was not cleaned after our first night's stay. Had to ask for towels twice. Coffee machine in the room but no pods. Empty bottle in the fridge. When you use the showerthe doorfoesntclose and the floor gets flooded.

2026-07-20 • via Nuitee
F
Faruhaan • couple • mv
7
2026-07-20 • via Nuitee
R
Richard • solo_traveller • gb
6
Pros:

Nicely appointed rooms. Super friendly staff.

Cons:

Bed was too small for a double.

2026-07-19 • via Nuitee
W
Wunna • solo_traveller • sg
8
2026-07-19 • via Nuitee
K
Krasimir • solo_traveller • bg
8
Great location and value for money
Pros:

Location, have all needed, more basic but all necessary essentials are present

2026-07-19 • via Nuitee
F
Francesco • couple • it
9
2026-07-18 • via Nuitee
D
Durali • extended_group • tr
10
Pros:

All good clean helpfull staff good location

2026-07-18 • via Nuitee
N
Nerissa • solo_traveller • gb
8
2026-07-17 • via Nuitee
J
James • extended_group • us
8
2026-07-17 • via Nuitee
R
Roger • solo_traveller • gb
10
2026-07-17 • via Nuitee
N
Nerissa • solo_traveller • gb
8
Comfortable and equipped and receptionist exceptional.
Pros:

Near to my work and good value.
Receptionist exceptional as I use a stick and she carried my bags to my room and hung my dress up and set TV up and very kind.

Cons:

Bed and hanging up clothes hard as they are high and I’m short with joint problems . Small room

2026-07-17 • via Nuitee
R
Richard • family_with_children • gb
8
Excellent location and great value for money!
Pros:

Very convenient location, just a few minutes' walk from Whitechapel underground station. Room was bright and clean. Friendly staff. Great coffee shop over the road for breakfast.

Cons:

A full shower screen would be a good idea as the bathroom floor was always wet after showering.

2026-07-17 • via Nuitee
A
Alejandra • solo_traveller • gb
9
2026-07-16 • via Nuitee