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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Lockers
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Tranquil Countryside Retreat
Luxurious Spa and Fitness Facilities
The hotel boasts a spa, gym, indoor swimming pool, sauna, and spa bath, providing guests with a pampering and rejuvenating experience. With modern gym equipment, aerobics room, and beauty treatment rooms, relaxation and wellness are easily accessible during your stay.
Diverse Dining Options
Indulge in fine dining at The Oak Room, savor carvery-style meals at the Country Kitchen, or opt for a more laid-back experience at the Lounge Bar and Terrace. From sandwiches to pizzas, the hotel offers a variety of culinary delights to suit every palate.
Ready to escape to a serene oasis of comfort and leisure? Book your stay at Moor Hall Hotel, BW Premier Collection now for a truly unforgettable experience.
To avoid disappointment, guests are strongly advised to pre-book tables in the restaurants. Please note that the Oak Room restaurant is closed on Sunday evenings.
Leisure center access is from 15:00 on day of arrival until 11:00 on day of departure.
When booking more than 4 rooms, different policies apply. Once 4 or more rooms are booked, they become non- refundable and a 25% deposit is taken at booking stage.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Lovely grounds and near to where I needed to be.
If I’m honest the bedroom (single) I was in needed a bit of TLC apart from that all was good
We visited the Country Kitchen for a Sunday Carvery. The staff were great especially the chef who was very friendly. The portions were extremely generous with great quality meat. There was also an amazing selection for the starters and desserts
We have stayed here twice now and on both occasions we have received amazing service. The atmosphere is relaxed, there are plenty of staff around who are friendly, knowledgeable and professional. The hotel is located next to a golf course with a lovely garden seating area. Our room was large with all the amenities you could want. The restaurant has a traditional feel with wood panelling and the food was excellent with lots of choice and again great service from the staff. I would definitely recommend a visit for a short break.
Location
Very poor value for money. No air conditioning! Room outdated. Minute shower.
Nothing
The room was the smallest I have ever stayed in over fifty years of travel. The shower was so small it was almost impossible to turn around. In terms of value for money it could be described as a "rip-off"
Lovely breakfast and eve meal
My room had no view so asked to be moved
My wife and I had afternoon tea in the Oak Room. It was a very pleasant experience, and we were well looked after. Recommended
Booked the Spa & Afternoon tea package. Visited a few years back and they have made some nice improvements......new lockers, along with a refurbishment for powder room and pool. Really enjoyed our visit, felt really looked after by the staff. Special thanks to Matt the hotel manager and the lady behind reception Henriette, they both really looked after us.
We appreciated the spacious room, which despite no a/c in the heatwave was relatively cool, it was well equipped and had a very comfortable bed. We had a small issue with a queue for breakfast when we needed to get to work but this was resolved effectively by the staff who were all very helpful.
Overall we found the staff all positive and solution-focused, helped make it a good stay.
Nothing
Our Group of Senior citizens thoroughly enjoyed the atmosphere and carvery on Sunday 28th June. The staff were very attentive and most pleasant. Nothing was too much trouble and were alway on hand to assist us.
The room was ok and the breakfast service staff were excellent
On a very hot day the airconditiong could have been put on for our arrival so the room temperature was not so unbearable.
Location
Bathroom not clean, needed two attempts to reach satisfactory level.
I am getting so used to writing poor reviews of this hotel these days and it is such a shame. So here goes just arrived and too early for room and have been told and I quote “you cannot use the spa until you are checked in on the grounds of health and safety”. Yet, having just checked with the spa as long as we pay £15 each surprise, surprise we can get in. So moral to you all, don’t come early unless you are prepared to shell out more money.
A dreadful spa experience – this is not a spa.
On arrival, we were given threadbare robes and then discovered that the steam room wasn’t working. We were never informed of this when booking over the phone or upon arrival, despite it being a key facility.
The sauna is tiny and was constantly overcrowded, making it impossible to use. There were also nowhere near enough loungers for guests.
From around 3pm onwards, the pool area was invaded by screaming children from the hotel, completely destroying any chance of relaxation. Again, this was never mentioned when we booked.
Our afternoon tea consisted of a dry piece of cake served in a room that felt more like a 1970s staff canteen than a spa lounge.
The whole experience was a comedy of errors. To make matters worse, I emailed the manager afterwards and received an ignorant response, with no meaningful attempt to resolve the complaint or offer compensation.
Avoid this spa experience like the plague.
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