Moor Hall Hotel & Spa

Hotels
BW Premier Collection
8.4 (1106 reviews)
Moor Hall Drive, Four Oaks , Sutton Coldfield , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent food selection
Friendly staff
Cons:
Cleanliness issues in the bathroom
Pool area felt small

Categories

Cleanliness
7.86
There was no loo brush and needed to flush the loo 2-3 times.
Service
8.83
The staff were very friendly & helpful. Particular credit to Georgia in the Oak Restaurant who was an excellent server.
Location
8.37
Standard quality for this hotel tier.
Room Quality
8.32
Standard quality for this hotel tier.
Amenities
8.35
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.86
The food was excellent and beautifully presented with a large selection.
Overall Experience
8.33
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:33

Property Description

Tranquil Countryside Retreat

Luxurious Spa and Fitness Facilities
The hotel boasts a spa, gym, indoor swimming pool, sauna, and spa bath, providing guests with a pampering and rejuvenating experience. With modern gym equipment, aerobics room, and beauty treatment rooms, relaxation and wellness are easily accessible during your stay.

Diverse Dining Options
Indulge in fine dining at The Oak Room, savor carvery-style meals at the Country Kitchen, or opt for a more laid-back experience at the Lounge Bar and Terrace. From sandwiches to pizzas, the hotel offers a variety of culinary delights to suit every palate.

Ready to escape to a serene oasis of comfort and leisure? Book your stay at Moor Hall Hotel, BW Premier Collection now for a truly unforgettable experience.

Important information:

To avoid disappointment, guests are strongly advised to pre-book tables in the restaurants. Please note that the Oak Room restaurant is closed on Sunday evenings.

Leisure center access is from 15:00 on day of arrival until 11:00 on day of departure.

When booking more than 4 rooms, different policies apply. Once 4 or more rooms are booked, they become non- refundable and a 25% deposit is taken at booking stage.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1106 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
P
Pineappleman1992 Couples
8
Food ok service great
Pros:

Food was ok but the service from Georgia was great she made us feel welcome and part of the family went above and beyond without it being awkward

2026-03-06 via Tripadvisor
S
Sidi couple gb
7
Good weekend away and a quite place
Pros:

Property clean and quite location surrounded by green

Cons:

A bit outdated building and expensive restaurant/bar

2026-03-05 via Nuitee
J
janebR1245OO Family
10
Fantastic Greek night
Pros:

We attended the Greek night last Friday. Second one we have been to. Amazing freshly cooked Greek food and the restaurant looked very Greek with flags, Greek beer etc. We will definitely sign up for the next one.

2026-03-03 via Tripadvisor
S
S9870VLdavidb Couples
10
Short break with friends
Pros:

Really enjoyed our time at the Hotel. The evening meal was one of the best meals I have had compared to most hotels i have stayed in. The breakfast was equally first class.
A big shout out to all the staff who were very polite and helpful. We will definitely return in the future.

2026-03-02 via Tripadvisor
L
louiser03 Couples
2
Avoid avoid avoid go to the Belfry
Pros:

Absolutely shocking. Dirty beds, dirty spa, awful staff, inedible food this list goes on and on! Avoid this hotel at all costs

2026-03-02 via Tripadvisor
A
axp14 Couples Glossop, Derbyshire, England
10
An absolute gem of a hotel
Pros:

Wow, what a fantastic experience we have just had at Moor Hall.
From the impressive drive up to this Spa hotel through the grounds we knew we were in for a treat.
The reception staff were so very welcoming with big smiles and friendly service, just what you want when you arrive after a long journey. Our Superior room was ready for us to start our weekend escape. The decor a mix of tradition with a twist of modern qualities was perfect for this period property.
We unpacked and straight off to enjoy the spa facilities we had booked in advance.
The pool, the steam room and sauna all part of the package were just perfect and so relaxing.
The real surprise of the weekend though was the quality of the food in the Oak Room coupled with fantastic table service. Just simply excellent all round.
Then the next gem was the following day at breakfast which was honestly perfect again coupled with faultless service.
Very well done Moor Hall team we will definitely return and recommend you without any hesitation.

2026-03-02 via Tripadvisor
2
220frankied Couples
10
Fab stay for my hubbys birthday !!! Food was superb the roasted salmon was absolutely amazing !!! Staff fab too!!!
Pros:

Absolutely amazing no faults

2026-03-01 via Tripadvisor
M
MandyB47 Couples West Midlands, England
10
Very enjoyable evening
Pros:

Last Friday, was Greek Night in the Country Kitchen restaurant and we enjoyed a lovely evening and delicious meal with lots of choice. The staff were attentive and very helpful.

2026-03-01 via Tripadvisor
G
Gareth solo_traveller gb
8
Great hotel will definitely return
Pros:

Lovely area and hotel is sat in a lovely place very clean and comfortable definitely stay again

Cons:

No complaints had a happy stay

2026-02-28 via Nuitee
A
Alex couple gb
10
2026-02-28 via Nuitee
T
Tinawall68 Couples Heath Hayes, Cannock, Staffordshire, England
10
Staff Rose and Leia
Pros:

Big shout out to the lovely Rose who made me a beautiful Amereto Cocktail 🍹 she was lovely and a shout out to Leia
These young ladies made my night .
Thank you

2026-02-26 via Tripadvisor
J
Jan couple gb
7
Pros:

Beautiful area, lovely building. Staff friendly and helpful in the main

Cons:

For the price there could have been a mini fridge in the room. Room a little dated

2026-02-26 via Nuitee
S
Sharon solo_traveller gb
9
It was good. I would recommend it.
Pros:

I got a complimentary upgrade. The food and service was good. I liked the option to order room service breakfast as I was on my own. The staff accomodated my need for non-dairy milk and food.

Cons:

I didn't see a thermostat to control the temperature in my room.

2026-02-26 via Nuitee
C
Compass620846 Friends getaway
8
Wonderful
Pros:

Excellent stay. Staff wonderful, food amazing and our waiting staff Nell, was absolutely superb. Good spa, lovely grounds. Took a star off because no walk in shower (it was over a bath and I find it difficult to get in and out) and the beds were too soft. Overall, would highly recommend.

2026-02-24 via Tripadvisor
L
Lesley couple gb
6
Beautiful place just shame about the service.
Pros:

Cleanliness of the facility and the overall atmosphere was exceptional.

Cons:

Service in restaurant was extremely slow, was not that busy and the staff were busy chatting amongst themselves.

2026-02-22 via Nuitee
8
843janec Couples
8
Lovely spa treat and one night stop over
Pros:

On our way from the North to Farnbrough stayed here for a Birthday treat. Had a small double which was ok, small, but good value for one night. Nice pool with steam room, sauna and jacuzzi to relax in. Delicious meal in the Brassiere, I had the Beef Wellington and enjoyed ever mouthful.

2026-02-20 via Tripadvisor
D
dunton10 Friends getaway
10
Country kitchen - Much improved and back to first class
Pros:

We visited the Country Kitchen with 4 friends for Sunday lunch.
What an improvement over last time we went. The reception and service was first class and the food was fantastic. There was a wide choice of both entrees and at the main buffet. The chef carving at the counter was friendly and professional. He catered well for my allergy and I felt confident.
The quality of the meats and vegetables was superb and the portions were large.
Having stopped going 12m ago, as we felt the quality had fallen, we will definitely be back now.
Well done to all staff

2026-02-16 via Tripadvisor
S
susanlei Couples Birmingham, West Midlands, England
10
Sunday Lunch
Pros:

Sunday Lunch in the Country Kitchen is excellent. Good choice of starter, main carvery lunch and dessert. Polite and helpful service.
All at a reasonable price for an unhurried enjoyable experience.

2026-02-16 via Tripadvisor
T
traceys823 Couples
10
Valentines weekend
Pros:

What can I say I really wasnt sure what to expect, my partner and myself came for the valentines wkend, we are new to spas, but from the minute we walked in everything was perfect, the staff all of them are a credit to the hotel, the spa was lovely, the evening meal absolutely delicious, and the same for breakfast, thankyou to all the staff etc for a great wkend, we will definitely be returning.

2026-02-15 via Tripadvisor
8
882katej Couples Brighton, East Sussex, England
10
Most enjoyable stay
Pros:

Booked a Friday night dinner, b&b stay with Secret Escapes and we had a thoroughly enjoyable stay. All the staff were friendly and helpful, the room (159) was enormous with a lovely bathroom and a big double bed. Public spaces are beautiful and our diner in the Oak Room was very special (although we very easily went over the amount allowed for dinner). Breakfast was excellent too, although the coffee was a bit disappointing. Hotel was surprisingly quiet at night, considering how busy it was (lots of children) and we slept well. All in all, we were very impressed.

2026-02-15 via Tripadvisor