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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Badminton equipment
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Tranquil Countryside Retreat
Luxurious Spa and Fitness Facilities
The hotel boasts a spa, gym, indoor swimming pool, sauna, and spa bath, providing guests with a pampering and rejuvenating experience. With modern gym equipment, aerobics room, and beauty treatment rooms, relaxation and wellness are easily accessible during your stay.
Diverse Dining Options
Indulge in fine dining at The Oak Room, savor carvery-style meals at the Country Kitchen, or opt for a more laid-back experience at the Lounge Bar and Terrace. From sandwiches to pizzas, the hotel offers a variety of culinary delights to suit every palate.
Ready to escape to a serene oasis of comfort and leisure? Book your stay at Moor Hall Hotel, BW Premier Collection now for a truly unforgettable experience.
To avoid disappointment, guests are strongly advised to pre-book tables in the restaurants. Please note that the Oak Room restaurant is closed on Sunday evenings.
Leisure center access is from 15:00 on day of arrival until 11:00 on day of departure.
When booking more than 4 rooms, different policies apply. Once 4 or more rooms are booked, they become non- refundable and a 25% deposit is taken at booking stage.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
The amazing architecture and excellent dinner and great smiling staff. We were several hours late for our check-in but we were not ‘told off’!
Nothing.
Beautiful place and location
Items missing from double bedrooms and a very long time to get these issues addressed
Hotel was very dated and not greatly maintained in some areas. Breakfast wasn’t well stocked up and we had to ask staff for things like bowls and fruit that had run out. Very expensive for the quality of the hotel.
Everything
The location was fine
My room had Ants running around in the bedroom, the manager did offer two different rooms but as indicated due to my health I had to take one of the older rooms as the new rooms were too far from the facilities. The replacement room was ok but tired! I had a two night stay booked and the meal the first night was extremely poor, the fish was dried out and had clearly been heated up. I did reference this but nothing was done about it, I was still charged the full amount. Very disappointed with my stay at the hotel this time. Have been coming for years but will probably be my last due to this experience.
The setting, beautiful building.
The bed room was ok but the shower took forever to heat up & had no power.
The WiFi was very poor.
I like the staff and the facilities
The basin taps wasn't working properly hot water was very slow
Beautiful grounds, Hotel was lovely
Nice freindly breakfast room with plenty of choice, spa was clean and easy to use
Sadly the room had a very very noisy radiator thermostat and did not sleep well. This really ruined our experience at this hotel. The noise was reported the following day , hopefully fixed before the next occupants arrived.
Outdated and requires investment
Location and the ambience in the public areas.
The jet tub room was nice. Although the garden view wasn’t the best and lacked privacy.
The double rooms didn’t come with water and looked very dated, although the Veda were comfortable.
Room service took extremely long, esp when we requested bucket of ice and a few glasses. It took in excess of an hour to provide these.
Staff although very smiley weren’t the best or gracious.
Location
Poor for parking. Housekeeping standards not great and room not been properly re-stocked before I checked in. Breakfast advertised as from 7.30 - took 15 mins before I got coffee -because it was given to someone else - even though I had been first in the Oak room area. Breakfast wasn’t fully laid out, no hot plates so hot breakfast went cold quickly. They’d run out of glasses at the bar in the evening (wedding party in) so drinks served in a paper cup. I’d asked for a pint of blackcurrant and soda, this was also put in a paper cut that clearly wasn’t a pint so I had to ask for another one as I was being charged for a pint. There was nowhere to sit so I took drinks back to my room. Room been serviced but not re-stocked. Was unable to adjust temperature on the shower that was cold. Fortunately Room 16 had a bath which did run quickly. The tap on the sink was really stiff with some limescale. The bed could have done with a mattress topper as it wasn’t comfortable. Staff member who later brought items not re-stocked in the room was very pleasant. When I woke up this morning there were around 6 ants crawling over the bedside cabinet. At breakfast, though there were tables of 2 available in the main area, I was put in the bar - it was though I had been put in exile. After I’d been to get cooked breakfast, I returned to my sad, solitary table at the bar to find a member of the housekeeping team hoovering - despite it being clear someone was having breakfast there. I had to cover my food with napkin until the hoovering stopped which - to be fair to the staff member - she did stop. There were crisps on the floor, some rubbish including a straw that I picked up off the floor. The glass table in front of the sofa in the lounge was covered in dust and, though a small post of fresh (though wilting) flowers was in my table the water was stagnant. I have taken photos.
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