Best Western New Holmwood Hotel

Hotels
•
Best Western
9 (132 reviews)
Cowes, England, PO31 8BW , Cowes , GB
44-198-3292508

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Brilliant location
Spacious rooms
Good amenities
Excellent food
Cons:
Needs updating
Mediocre food quality

Categories

Cleanliness
9.33
Very clean and friendly.
Service
9.3
Most staff friendly.
Location
9.34
Brilliant location with fabulous views of the Solent.
Room Quality
8.79
The room was very spacious with comfortable beds.
Amenities
9.32
Good facilities and a quiet area at night.
Value for Money
8.28
Food mediocre but hot.
Food and Beverage
8.83
Excellent evening meal and breakfast with menu spot on.
Overall Experience
8.8
Overall positive experience despite some points needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:11

Property Description

Discover the serene haven of the Best Western New Holmwood Hotel, perfectly situated by the sea in beautiful Cowes.

Culinary Delights
Satisfy your cravings at the Spinnaker Restaurant or opt for room service to enjoy meals in the comfort of your stylish guestroom. Start your day right with our delicious full breakfast available daily.

Convenient Amenities
Stay connected and productive with complimentary wireless internet access and a dedicated computer station, all backed by our attentive 24-hour front desk.

Event Spaces
Our hotel boasts versatile conference and meeting rooms, ideal for hosting business events or special gatherings, complemented by a charming banquet hall for memorable celebrations.

Book your stay at the Best Western New Holmwood Hotel and experience coastal charm with all the comforts of home!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
C
Chinedu • solo_traveller • gb
4
Beyond expectation.
Pros:

Location of the hotel.

Cons:

The room was stuffy.

2026-07-15 • via Nuitee
A
Anne • couple • gb
7
Very nice, hotel, nice staff, a good stay overall
Pros:

The location

Cons:

The hotel is lovely, but no vibe, with no restaurant or bar,
They could make more effort, in serving food or snacks and a small bar for guests.
We didn't take the car, so it was a long walk to restaurants, were told we could get meals delivered, and they would find cutlery and glasses, for us to sit outside on the decking.
We didn't bother.
Our room was very nice, but downstairs, no view and a tiny patch of sky to be seen only.
They should give a description of the rooms downstairs.
They could do a lot better
I booked because I had been told, how fabulous it was, but I think they've changed it fairly recently
I hope they re think and make decent changes.

2026-07-15 • via Nuitee
S
Sean • solo_traveller • gb
8
2026-07-13 • via Nuitee
I
Ivanna • couple • gb
1
Don't stay here
Pros:

Where to start. Nice location, convenient parking,comfy bed...thats it! Disinterested staff, no restaurant bar or facilities, info online very misleading. No TV remote so asked at reception at 3.10pm, They would provide one shortly - that never happened. The previous guests rubbish was still in the bins and the room was like a sauna when we arrived. We were told all staff leave at 5pm so we could sit on the terrace but doors would be locked at 5pm. No food available but they could provide us with plates and cutlery but we had to order takeaway. We were sitting on the terrace and at 4.55pm deciding what to order and they locked us out! Got back in after walking around and they had all gone, no plates no assistance no customer service. Great location but stay somewhere else where staff actually help!

Cons:

Everything except parking, don't stay here

2026-07-13 • via Nuitee
J
John • solo_traveller • gb
6
2026-07-12 • via Nuitee
A
Anthony • extended_group • gb
10
2026-07-12 • via Nuitee
A
Anthony • solo_traveller • gb
10
Fabulous location, super hotel with wonderful staff
Pros:

Fab location, clean and well equipped rooms - super friendly helpful and efficient staff

Cons:

Nothing

2026-07-12 • via Nuitee
M
mark • solo_traveller • gb
9
On my list of prefered hotels for the island :-)
Pros:

I liked the location, the bed was amazing and the choice of bath or shower. The Internet access was excellent and supported vpn to the company server without a hitch.

Cons:

I didn't see anywhere to buy Softdrinks or small snacks if one arrives later in the evening.

2026-07-11 • via Nuitee
K
Katja • family_with_children • de
7
Sehr gut gelegenes Hotel mit freundlichem Personal.
Pros:

Das Hotel ist direkt am Strand gelegen ( Steinstrand). Man kommt zu Fuß in 10 min in die belebtere Innenstadt.
Das Hotel hat fast alles was man braucht. Leider war das Restaurant geschlossen. Das Frühstück ist typisch British.

Cons:

Restaurant geschlossen.

2026-07-11 • via Nuitee
S
Stephen • solo_traveller • gb
4
Aiming to go down-market under new ownership, such a shame.
Pros:

Beautiful location with sunsets over the Solent

Cons:

I have stayed here many times over the past 5 years on business. Business has recently been taken over and given a lick of paint but cost-cutting is evident everywhere - limited reception hours, self check-in using emailed PIN number, no evening food, no bar, economy breakfast. Sadly, I will no longer be able to recommend it to colleagues or customers.

2026-07-09 • via Nuitee
P
Peter • couple • gb
8
2026-07-07 • via Nuitee
D
Duffy • solo_traveller • gb
4
Pros:

Great sea view but a long walk from the town

Cons:

No bar.
No coffee facilities outside of your room
No water point.
Website completely fradulent, showing facilities that didnt exist.
Rooms not cleaned daily

2026-07-07 • via Nuitee
Z
Zaccarelli • couple • gb
10
We had a great week at the New Holmwood and hope to come again.
Pros:

Breakfast was very good. I liked eating outside . The design of the hotel is very good with a veranda where we could also watch the sunset and yatchs on the sea just in front of the house. The staff gave us a downstairs room which I had requested, and were always very helpful. Although there was no one at the reception desk after 5.00pm there was always some one on call in the hotel. I felt the staff were working together well as a team as they interchanged roles with ease. Well done New Holmwood! I hope we will come again.

Cons:

The breakfast was plentiful but the same every day. A few different items like eggs not always scrambled and a variety of fruit or pastries. This would be some thing to consider chef.

2026-07-07 • via Nuitee
F
Federico • solo_traveller • gb
6
2026-07-06 • via Nuitee
M
Markus • couple • gb
9
2026-06-29 • via Nuitee
S
Stephanie • couple • gb
6
A real shame not a patch on what it used to be
Pros:

We had a stunning view and a lovely room

Cons:

This is our first visit since reopening. The breakfast used to be excellent and served to order with a lovely menu. We were very disappointed by an inedible buffet. Rock hard bacon , tasteless sloppy scrambled egg and cheap horrible sausages. Also no offer of freshly cooked eggs. Breakfast here used to be the highlight of our stay. Also the lack of staff at reception makes the hotel feel soulless. No bar either

2026-06-29 • via Nuitee
K
Kei • couple • jp
8
2026-06-28 • via Nuitee
D
David • solo_traveller • gb
8
Nice and comfortable with lovely staff.
Pros:

Convenient,clean and a good price.

Cons:

No bar or restaurant.

2026-06-28 • via Nuitee
C
Cleary • couple • gb
10
It was a lovely break by the Sea
Pros:

The room the staff everything was spotlessly clean and the location

Cons:

Didn't have a bar

2026-06-27 • via Nuitee
A
Andrew • extended_group • gb
5
All ok but felt the checkin could have been a bit more welcoming
Pros:

The beds were comfortable and the bathroom was fine. Good tea & coffee making facilities in our room.

Cons:

We turned up 1 hour earlier than the checkin time and appreciate they were busy so we had to wait. We asked if we could buy a cup of tea but they said that wasn't possible. I felt that was disappointing.

2026-06-27 • via Nuitee