Best Western New Holmwood Hotel

Hotels
•
Best Western
9 (132 reviews)
Cowes, England, PO31 8BW , Cowes , GB
44-198-3292508

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Brilliant location
Spacious rooms
Good amenities
Excellent food
Cons:
Needs updating
Mediocre food quality

Categories

Cleanliness
9.33
Very clean and friendly.
Service
9.3
Most staff friendly.
Location
9.34
Brilliant location with fabulous views of the Solent.
Room Quality
8.79
The room was very spacious with comfortable beds.
Amenities
9.32
Good facilities and a quiet area at night.
Value for Money
8.28
Food mediocre but hot.
Food and Beverage
8.83
Excellent evening meal and breakfast with menu spot on.
Overall Experience
8.8
Overall positive experience despite some points needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:11

Property Description

Discover the serene haven of the Best Western New Holmwood Hotel, perfectly situated by the sea in beautiful Cowes.

Culinary Delights
Satisfy your cravings at the Spinnaker Restaurant or opt for room service to enjoy meals in the comfort of your stylish guestroom. Start your day right with our delicious full breakfast available daily.

Convenient Amenities
Stay connected and productive with complimentary wireless internet access and a dedicated computer station, all backed by our attentive 24-hour front desk.

Event Spaces
Our hotel boasts versatile conference and meeting rooms, ideal for hosting business events or special gatherings, complemented by a charming banquet hall for memorable celebrations.

Book your stay at the Best Western New Holmwood Hotel and experience coastal charm with all the comforts of home!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
M
matthew • solo_traveller • gb
1
Closed for business
Pros:

Nothing

Cons:

There were no staff on duty, no cctv, no bar or restaurant. We didn’t bother staying at the hotel because it had such a horrible feel to it. We checked in to the Union Inn in Cowes instead which was the complete opposite.

2026-05-27 • via Nuitee
T
Tim • couple • gb
6
Pros:

Location good

Cons:

No bar facility

2026-05-27 • via Nuitee
P
Paul • couple • gb
10
Amazing views from room
Pros:

The Manager, Mike, was amazing and Chris the reception was very helpful. The hotel has an amazing location and the sea view room (no 11) truly delivered. We had a problem, which was attended to immediately. Great plans coming so worth a stay

Cons:

Unfortunately, the hot water was not working, but we met an amicable resolution very quickly, other than that, no issues

2026-05-26 • via Nuitee
H
Helle • extended_group • dk
1
Total dårlig service - især mht. morgenmaden. En meget uhøflig og brysk Kok er lignende set!!
Pros:

Udsigten

Cons:

Morgenmad fra 7.30 men døren var spærret og kokken blev rasende over at man gik ind da han ventede et stort selskab på 15 mand og man måtte ikke gå ind. Men alle andre gæster på hotellet har jo også morgenmad fra 7.30?? Servicen var total ringe og ikke muligt at få et stykke ristet brød lidt før 7.30 hvis man var nødt til at gå tidligere end morgenmad. Alle dage var døren spærret. Har aldrig oplevet noget lignende før. Kan ikke anbefale at overnatte her.

2026-05-26 • via Nuitee
T
Thomas • family_with_children • gb
8
2026-05-26 • via Nuitee
F
Florin • couple • gb
1
2026-05-25 • via Nuitee
S
Salvatore • solo_traveller • gb
7
Pros:

Hotel very close to sea and nice walks and clean room

2026-05-24 • via Nuitee
M
michelle • couple • gb
7
Nice hotel in a lovely location
Pros:

Nice friendly staff, good parking facilities . Good location on the sea front with lovely views. The room was a good size with a large double bed .

Cons:

The shower hose in our room was not very good hardly any water flow from it so couldn’t use it . The hotel has no alcohol license at present which we weren’t aware of.

2026-05-23 • via Nuitee
S
Simon • solo_traveller • gb
7
Pleasant hotel, comfortable, clean and good value with great location.
Pros:

Nice breakfast. Not a huge selection but what was available was nice. Lovely location on the sea front.

Cons:

It would have been nice if there was a bar at the hotel. Also, no staff appeared to be at the hotel in the evening when I arrived, just in the morning for breakfast,

2026-05-20 • via Nuitee
G
georgina • family_with_children • gb
3
We won't be returning.
Pros:

I found the bed to be comfortable however my family found the beds to be very soft. We had one night left and decided to move to another hotel for a good nights sleep. Hotel has had a paint job in the hallway but also had a very high pitched ringing noise in reception.

Cons:

The shower didn't work at all. It trickled out and was filthy. The noise from the heating system was incredibly loud. The rooms were not as advertised and were very tired. The window looked into next doors window so you couldn't have the curtain open. You couldn't have the light on in the bathroom due to the extraction being too loud. No bar or coffee facilities outside of our room. The reception staff were very unfriendly. Another person was complaining and they refused to apologise. A long walk to town and we ended up driving everyday. My mothers room had a window that was stuck so it couldn't be opened. Heated towel rail in room didn't heat up.

2026-05-18 • via Nuitee
P
Patricia • solo_traveller • gb
2
Short
Pros:

Position

Cons:

Staff attitude

2026-05-18 • via Nuitee
A
Alan • couple • gb
4
Overpriced, overrated, and needs to be honest about what they are.
Pros:

Room was clean and bed was comfortable

Cons:

No restaurant, bar not open, general feeling of the property being run down. Not the hotel that the description led us to believe and definitely not the hotel where we stayed and celebrated our daughter’s wedding. Other guests moaning about standard.

2026-05-17 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

The room was clean and comfortable. The staff were all exceptional. Friendly and welcoming.noyjing

Cons:

Nothing. It was all good.

2026-05-15 • via Nuitee
C
Clare • solo_traveller • gb
7
Nearly wonderful
Pros:

Friendly and comfortable.

Cons:

Cold toast, and the fact that they failed to tell us it had been taken over and no longer had a bar or provided evening meals.

2026-05-15 • via Nuitee
K
Kay • solo_traveller • gb
3
Not what it used to be, sadly.
Pros:

The location is excellent.

Cons:

It is very clean

2026-05-15 • via Nuitee
K
karl • solo_traveller • gb
8
2026-05-14 • via Nuitee
C
Carol • solo_traveller • gb
8
Very good stay. Breakfast could have been a bit healthier.
Pros:

Location v good.
Food average

Cons:

Sugary cereals and white bread.

2026-05-14 • via Nuitee
E
Edward • couple • gb
8
2026-05-11 • via Nuitee
G
graham • couple • gb
5
Disappointing.
Pros:

Location....right on sea front.

Cons:

The ridiculous entry code on arrival and the key being in a coded key box. Some one was on reception any way so why not have a normal check in procedure. We were in what appeared to be a disabled persons room....judging by the kit in the place....which we didnt need or ask for. The room was very dark with one very small window. The breakfast was poor.... we stayed in 4 hotels on island....this was the poorest (and not the cheapest).

2026-05-10 • via Nuitee
L
liz • solo_traveller • gb
10
Pros:

Great hotel, spotlessly clean. Very quiet and peaceful. great staff

2026-05-08 • via Nuitee