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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at the privately owned Best Western Heath Court Hotel. Each room is equipped with free fibre-optic Wi-Fi, Freeview TV, and air conditioning for a relaxing stay. Enjoy complimentary toiletries in every bathroom, ensuring a pampering experience during your visit.
Dining Excellence
Indulge in a wide array of delectable dishes at the hotel's restaurant, catering to all tastes. For a more casual setting, Tipsters Bar offers a charming patio where you can savor a drink or meal outdoors. Whether you're a food enthusiast or just looking to unwind, our dining options are sure to impress.
Prime Location
Situated just 350 yards from Newmarket's vibrant center and a short drive from the renowned racecourses, Best Western Heath Court Hotel offers the perfect blend of tranquility and excitement. Don't miss the chance to witness horses training daily at the nearby Newmarket Gallops.
Book now for an unforgettable stay at Best Western Heath Court Hotel.
When booking a room without breakfast, this can be added by prior arrangement at a surcharge.
When booking 6 rooms or more, different policies and additional supplements will apply.
Please note that for your comfort and safety, guests are invited to tailor their housekeeping services to suit their needs. Guest bedrooms will only be serviced on request. To arrange this please call Reception. Additional amenities such as linens and toiletries are available upon request and will be available for collection from Reception or delivered in protective packaging and placed at the guest room door.
The hotel restaurant will close every Monday for lunch from the 29th August 2022 (no end date).
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
The room was excellent. Large panoramic window and lots of space. Have stayed here a few times and this room was far and away the best. Limited restaurant hours in the evening 6:30-8:30 but good enough for what I needed. Staff friendly and service quick. Overall a good experience.
Did have an issue with my room which took a request and 2 chase-ups to get attended. Overall the hotel feels like it needs modernisation. Lots of shades of brown everywhere. Dreary.
Moved us from double room to larger room when available.
No walk-in showers
Everything you need is on your door step 2nd time we've stayed and will stay again
For us nothing to complain about
This is a budget hotel. Reasonable quality at reasonable price. Staff friendly. Service good. Rooms are small but ensure you book one with external window. Interior windows onto corridor rooms are grim. Overall a convenient option for central Newmarket at value price.
Rooms are small & in need of modernisation.
The property was well maintained & no room for complaint. The staff were very helpful & courteous at all times.
Nothing. Met our needs perfectly & reasonably priced.
Staff helpful, plenty of car parking space, traditional evening meal menu, Near the racetrack
Background music in dining room. On occasions it was not background
Staff were amazing! My partner is gluten free and they fully catered to her needs and went above and beyond. In addition, there was an issue with our room door and they were so helpful and fully upgraded us. We stay in a lot of hotels and the service here was truly exceptional and our HUGE thank you to the staff!
The room was clean and cosy for a standard room good value for money
The shower wasn’t really powerful enough
Very nice little hotel, great staff and generous rooms. Great value for money
For a standard room it was comfortable. Added bonus of tea making facilities. Location perfect for the high street evening meal, perfect for the morning gallops. We were there for a yard visit close by.
Noise from the nearby garage in the morning, not too bad though
We stayed in the July Suite. It is a really comfy and large suite with a massive bathroom. Car parking was so easy and the location in the centre of Newmarket was ideal for our stable visit.
The restaurant was closed for dinner. Please just tell guests before they arrive.
Once we worked out using the air con as the room heater, I was not sure how the superb bathroom could be made warm.
Would not have been confident of warmth with freezing outdoor temperatures?
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