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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Kid meals
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Snack bar
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at the privately owned Best Western Heath Court Hotel. Each room is equipped with free fibre-optic Wi-Fi, Freeview TV, and air conditioning for a relaxing stay. Enjoy complimentary toiletries in every bathroom, ensuring a pampering experience during your visit.
Dining Excellence
Indulge in a wide array of delectable dishes at the hotel's restaurant, catering to all tastes. For a more casual setting, Tipsters Bar offers a charming patio where you can savor a drink or meal outdoors. Whether you're a food enthusiast or just looking to unwind, our dining options are sure to impress.
Prime Location
Situated just 350 yards from Newmarket's vibrant center and a short drive from the renowned racecourses, Best Western Heath Court Hotel offers the perfect blend of tranquility and excitement. Don't miss the chance to witness horses training daily at the nearby Newmarket Gallops.
Book now for an unforgettable stay at Best Western Heath Court Hotel.
When booking a room without breakfast, this can be added by prior arrangement at a surcharge.
When booking 6 rooms or more, different policies and additional supplements will apply.
Please note that for your comfort and safety, guests are invited to tailor their housekeeping services to suit their needs. Guest bedrooms will only be serviced on request. To arrange this please call Reception. Additional amenities such as linens and toiletries are available upon request and will be available for collection from Reception or delivered in protective packaging and placed at the guest room door.
The hotel restaurant will close every Monday for lunch from the 29th August 2022 (no end date).
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
Room great size and bed very comfortable.
Breakfast my eggs did not come out great. But all was great.
Old cheap looking hotel. Small room.
Location, location, location. Nice people. Room had a bath and working shower clean towels, etc.
Far too expensive for a single budget room in a Best Western, regardless of where it is. Also, the room’s window partially opens to a corridor so you’re entirely reliant on the air con. Not great.
Very comfortable bed
The staff were friendly and location good
The room - we didn’t sleep well, we could hear the shower as plain as day from next door and there was a corridor right outside the bedroom window so could hear people walking by etc.
Good location close to racecourse and town centre
مكان جميل ونظيف وقريب من ميدان تمرين الخيول
قريب من مكان الخيول
Location
Staff not happy just found them rude and unhelpful like they didn’t want be there or us .
⭐⭐⭐⭐⭐
Some hotels give you a bed for the night. Others make you feel genuinely welcome. Best Western Heath Court is definitely the second.
From the moment we arrived, we felt looked after. Richard made the booking process effortless, Cheryl was incredibly helpful throughout our stay, Sarah greeted us each morning at breakfast with her lovely smile and Steve on the night desk was helpful with humour. Hospitality isn’t just a job here. It feels like it’s part of the culture.
Our room was spacious, with large wardrobes, a proper fridge that you could keep bottles in, a safe, a large flatscreen TV, tea, a coffee maker and even biscuits. The bathroom was spotless with soap and conditioner dispensers, and reception happily offered anything extra we might need. The view was really lovely- different each time of day, depending on the light. We appreciated the air conditioning during the heatwave.
The location is spot on. Peaceful enough for a great night’s sleep, yet just a few minutes’ walk from Newmarket’s High Street. There’s an M&S Food right around the corner, Waitrose nearby, and plenty of cafés and shops within easy walking distance.
The hotel sits quietly at the bottom of the gallops. We were up early to watch the thoroughbreds training as the sun came up. It was one of those magical Newmarket moments that you’ll remember long after you’ve gone home.
Breakfast deserves a special mention. Fresh pastries, fruit, cereals, and a cooked breakfast menu with something for everyone, from vegan sausages to grilled kippers and different style of eggs. The nutrition forward menu proudly described the black pudding as containing “some protein.” ✅
There are horse racing memorabilia throughout the hotel to add interest and character.
One final tip… if you’re a dog lover try to meet Cookie and Newton, the hotel’s four-legged regulars, be prepared to fall in love.
Warm people, comfortable rooms, a solid breakfast, and one of the best locations in Newmarket. It’s the kind of hotel that reminds you great hospitality isn’t about fancy extras. It’s about making people feel at home.
Nice breakfast room and is also a good place to be based during the day if you need to work on laptop etc
Location and facilities excellent
Great rooms
The location and the people made our stay outstanding.
Nothing
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